--- description: Review of dualmon Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: dualmon | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Remote Support Software](/directory/4537/remote-support/software) > [dualmon](/software/52101/dualmon) # dualmon Canonical: https://www.softwareadvice.co.nz/software/52101/dualmon Page: 1 / 13\ Next: [Next page](https://www.softwareadvice.co.nz/software/52101/dualmon?page=2) > dualmon is a remote support solution designed for small and midsize companies. It offers file transfer, remote printing, user management, screen blanking, computer diagnostics and usage reporting functionalities within a suite. The product is available both in cloud-based and on-premise deployment options. dualmon features direct file transfer, which enables users to transfer files and software patches. The product also offers multi-session support, which allows users to connect with several computers at one time. dualmon’s instant messaging feature allows users to initiate chat sessions with other online users. The solution also includes live presentation, so users can provide online demos and training to the customers. dualmon is available in two different pricing plans, and pricing varies based on number of computers. The vendor offers online support and a knowledge base. > > Verdict: Rated **4.9/5** by 288 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 288 Reviews | | Ease of Use | 4.9/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.9/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: dualmon - **Location**: San Diego, US - **Founded**: 2011 ## Commercial Context - **Starting Price**: US$19.00 - **Pricing model**: Flat Rate (Free Trial) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, United Kingdom, United States ## Features - Access Controls/Permissions - Annotations - Authentication - Chat/Messaging - Collaboration Tools - Customisable Branding - Diagnostic Tools - File Sharing - File Transfer - Live Chat - Meeting Management - Mobile Access - Monitoring - Multi-Channel Communication - Multiple Monitor Access - Multiple User Accounts - Print Management - Real-Time Chat - Remote Access/Control - Remote Monitoring & Management ## Integrations (2 total) - Google Calendar - Microsoft Outlook ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support ## Category - [Remote Support Software](https://www.softwareadvice.co.nz/directory/4537/remote-support/software) ## Related Categories - [Remote Support Software](https://www.softwareadvice.co.nz/directory/4537/remote-support/software) - [Remote Desktop Software](https://www.softwareadvice.co.nz/directory/4019/remote-desktop/software) ## Alternatives 1. [TeamViewer ONE](https://www.softwareadvice.co.nz/software/99131/teamviewer) — 4.6/5 (11636 reviews) 2. [AnyDesk](https://www.softwareadvice.co.nz/software/100985/anydesk) — 4.6/5 (1795 reviews) 3. [RemotePC](https://www.softwareadvice.co.nz/software/100979/remotepc) — 4.7/5 (583 reviews) 4. [Zoho Assist](https://www.softwareadvice.co.nz/software/392373/zoho-assist) — 4.7/5 (1472 reviews) 5. [GoToMyPC](https://www.softwareadvice.co.nz/software/99800/gotomypc) — 4.8/5 (588 reviews) ## Reviews ### "Best remote Software" — 5.0/5 > **abel** | *24 April 2026* | Banking | Recommendation rating: 10.0/10 > > **Pros**: I highly recommend Dualmon for its speed and security. It is a proven, scalable platform that has consistently outperformed its competitors in our evaluations, making it the top choice for reliable remote management. > > **Cons**: I haven't encountered any significant issues or downsides with DualMon so far; it works very reliably . The only thing I would like to see added is official support for Android, as having a dedicated app for that platform would make remote management even more flexible . > > An excellent solution with a proven track record of stability. In our experience, the application has remained completely error-free and highly dependable. ----- ### "So much better than TeamViewer" — 5.0/5 > **Sonia** | *27 March 2025* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: The cost, I like how easy it is to deploy on new computers, how easy it is to add/remove users, the reporting capabilities, the drama free updates, the reliable connectivity, and more. > > **Cons**: Even though the connection bar at the top can be moved to the left or right, it can be a little bulky and in the way at times. If it can be made into something much much smaller when in full screen mode, that would be great\! Also, it hasn't happened recently, but in the past, file transferring would fail at the point where it's supposed to allow me to select where to place the file on the remote computer. > > Honestly, Dualmon has been wonderful. Almost too good to be true compared to what we've had to deal with in the past. I like that the pricing is stable, transparent and flexible for when adding on additional computers beyond the current limit. We use it for training and assisting other staff members. Staff uses it to remote into their remote computer when working from home. ----- ### "works great and is easy to set up and use" — 5.0/5 > **Julius** | *20 March 2026* | E-Learning | Recommendation rating: 10.0/10 > > **Pros**: easy of set up and use and distribute. > > **Cons**: I have no complaints\! > > Your product is east to set up, distribute and use. The remote connections survive restarts and also provide easy file transfers both to and from remote hosts. ----- ### "Superb Remote Access Software" — 5.0/5 > **Terry** | *22 April 2026* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: The ease to be able to connect remotely without any pre installed software necessary. It is very good value for money compared to similar other products. > > **Cons**: No features that I would require are missing from the product. I use it primarily to gain remote access to my clients PC/s to debug and resolve any issues. ----- ### "Obviously my Favorite and don't want to change." — 5.0/5 > **Shawna** | *25 July 2025* | Accounting | Recommendation rating: 10.0/10 > > **Pros**: The Ease of access for me and my team, the cost, and also security. . > > **Cons**: I would like to be able to turn on a computer remotely, but I know that isn't possible in any situation--nor should it be. > > I have really loved it. It is the one peice of my tech stack that I am not constantly trying to change for improvements. ----- Page: 1 / 13\ Next: [Next page](https://www.softwareadvice.co.nz/software/52101/dualmon?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/52101/dualmon) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data