---
description: Review of Benchmark Solutions Practice Management Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
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title: Benchmark Solutions Practice Management | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

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# Benchmark Solutions Practice Management

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> Benchmark Practice Management streamlines workflows and improves front and back-office operations to reduce errors, improve patient care, all while boosting revenues. This approach is made possible with a time-tested IT infrastructure using tools that drive efficiency and help expand the practice without adding more staff. Moreover, patients can schedule appointments, view their statements, and pay their bill on-line.&#10;Benchmark Solutions provides a 360-degree view of any revenue cycle, from coding to claims management to patient and insurance collections – reporting directly back to the customer.&#10;&#10;Easily manage the finances of your practice and boost your bottom line with Benchmark Solutions. Benchmark PM has built-in tools to help you swiftly manage transactions, submit insurance claims, post charges and automate billing tasks. Real-time unpaid&#10;claims follow-up shortens A/R cycles and built-in audit trails detail patient communications. Efficient collection processes help clinics receive payments faster.&#10;Plus, our Billing Module averages a 98 percent first-pass claims acceptance.&#10;&#10;Benchmark PM puts the information you and your staff need directly at your fingertips, helps to prioritize key activities, improve communication and free staff from manual processes that slow your practice. Code correctly and accurately. Scan and store&#10;insurance information and patient authorizations online. Date and time stamped messages for a fully featured reporting module.&#10;&#10;Unlike most Practice Management Systems, Benchmark PM adjusts to meet your practice needs and personal preferences. Customizable to your unique practice, specialty and management style.&#10;&#10;When it comes to helping you achieve success, Benchmark Solutions doesn’t stop at delivering advanced technology. We provide complete end-to-end implementation services and offer a variety of support and training options including on-site and virtual training to ensure that your entire staff has the know-how and confidence to fully utilize your Benchmark PM System.&#10;&#10;As a certified vendor with over 40 years of experience Benchmark Systems has the experience and expertise to help you significantly lower expenses while improving patient care with our flexible, advanced technology and superior customer service. Contact us to learn more and join the thousands of physicians in over 40 specialties who use Benchmark Solutions integrated solutions, including Benchmark PM System, every day.
> 
> Verdict: Rated **4.8/5** by 134 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 134 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 4.8/5 | Based on overall reviews |
| Value for Money | 4.8/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Benchmark Solutions Inc.
- **Location**: Lynchburg, US
- **Founded**: 1978

## Commercial Context

- **Pricing model**: Per User
- **Pricing Details**: Pricing is per healthcare provider
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- API
- Access Controls/Permissions
- Accounting
- Activity Dashboard
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Automated Scheduling
- Bill Payment
- Billing & Invoicing
- Booking Management
- Calendar Management
- Calendar Sync
- Claims Management
- Client Portal
- Code & Charge Entry
- Compliance Management
- Compliance Tracking
- Confirmations/Reminders
- Contact Database

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support

## Category

- [Nephrology EMR Software](https://www.softwareadvice.co.nz/directory/451/nephrology/software)

## Related Categories

- [Nephrology EMR Software](https://www.softwareadvice.co.nz/directory/451/nephrology/software)
- [Prescription Writing Software](https://www.softwareadvice.co.nz/directory/3425/prescription-writing/software)
- [Certified EHR Software](https://www.softwareadvice.co.nz/directory/350/onc-atcb-certified-emr-software/software)
- [Otolaryngology EMR Software](https://www.softwareadvice.co.nz/directory/114/otolaryngology-software/software)
- [Medical Billing Services Software](https://www.softwareadvice.co.nz/directory/3902/medical-billing-services/software)

## Alternatives

1. [athenaOne](https://www.softwareadvice.co.nz/software/1106/athenacollector-athenaclinicals) — 3.8/5 (907 reviews)
2. [NextGen Office](https://www.softwareadvice.co.nz/software/54477/nextgen-psychology) — 4.0/5 (1278 reviews)
3. [75health](https://www.softwareadvice.co.nz/software/51701/75health) — 4.4/5 (78 reviews)
4. [Insta](https://www.softwareadvice.co.nz/software/115581/insta) — 3.7/5 (33 reviews)
5. [Meddbase](https://www.softwareadvice.co.nz/software/389030/meddbase) — 3.8/5 (5 reviews)

## Reviews

### "Best out there by far" — 5.0/5

> **Jodie** | *15 July 2021* | Medical Practice | Recommendation rating: 10.0/10
> 
> **Pros**: Easy to use\! Everything is easy to find and easily managed.
> 
> **Cons**: Updates that screw up our system. Do not like that it can only go PM screen to Clinical and not the other way too. Sucks all the steps you have to do to attach a picture to the clinical screen. When a patient is deceased they chart should not vanish from our system. Insurance cards when expired should not vanish either. The card scan needs to be updated, hasn't been in over 6 years.  It would be nice to be able to pick what is on the home screen (graphs)
> 
> I absolutely love the idea that if I need anything \[SENSITIVE CONTENT\] is easy to reach and is  always helpful. &#10;We have been with Benchmark through all the changes and the system has remained easy to use which is extremely important in pain management minus the information above.

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### "Great system\!" — 5.0/5

> **David** | *10 June 2021* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: Software is easy to learn and use. Support is excellent\!
> 
> **Cons**: The only big cons I have is that users are able to delete prior month transactions which makes the a/r go out of balance.  We waste a lot of time on this every month end to get back in balance.

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### "Antworks PM" — 5.0/5

> **Cassie** | *20 August 2019* | Medical Practice | Recommendation rating: 10.0/10
> 
> **Pros**: The product is super user friendly. It is easy to learn and easy to train new users on. With great reports to help provide information to the business office on productivity is an added bonus. We are also able to find anything that has been entered into the system easily with a check and balance system...so errors are found fast and corrected. Great Practice Management software for the cost and versatility\!
> 
> **Cons**: The only item that I would prefer all billing areas be under one tab. they are spread throughout the system.
> 
> I really think this is a great product\! Since it is so user friendly and easy to learn it makes training and use super simple\! This makes transition for new people quick and training someone on a new part of the system also very easy.

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### "AntWorks Healthcare Review" — 4.0/5

> **Lisa** | *17 August 2020* | Medical Practice | Recommendation rating: 5.0/10
> 
> **Pros**: The system is fairly easy to use and interface between practice management software and EHR works well.  The support staff is very helpful and quick to respond.  The encounters are laid out very logically making  chart review easier than other EHRs.  I like that the software is web-based allowing me to easily work from anywhere.
> 
> **Cons**: The immunization feature is not user friendly.  It does not easily allow correction of errors.  We have found it difficult to utilize the tabular report feature.  Information is not always accurate.  Built in templates are adult based so as a pediatric office we've had to do a lot of templating.
> 
> We have been with AntWorks (previously Benchmark) since 2010.  Prior to that we had 4 different EMRs that did not interface well with a PM system.  I would not consider switching to another system now that we are so invested.

-----

### "Okay You are the Best" — 5.0/5

> **Ruth** | *26 February 2021* | Medical Practice | Recommendation rating: 9.0/10
> 
> **Pros**: The features I like best are the following:&#10;1.  Reports are specific and clean- from an Accounts Receivable perspective- they are user friendly.  Our staff can easily see what is owed and what the client has paid.&#10;2.  When working with clients regarding their balances- you can easily see payments, write-offs and be able to answer their questions.&#10;3.  Open remit- payments done in a few hours compared to days.&#10;4.  You can bill secondary insurances so easily&#10;5.  Clean claims- before going to clearing house- you easily can see if there is a problem&#10;6.  Invoicing simple and easy
> 
> **Cons**: Outstanding accounting platform for medical- it will be perfect once we figure out payment integration.
> 
> Here's our story: we have worked with Benchmark for years. We thought it was time to try another industry-specific software, so we began moving away from using Benchmark as a platform. We tried the new system for 7 months, but we are now are coming back to Benchmark for the sophisticated accounting software. We thought we had found a system better than Benchmark, but that was not the case for our accounting team. Benchmark includes a powerful billing system that saves us time as well as money. The support team (\[SENSITIVE CONTENT HIDDEN\]) deliver friendly, timely, and well tailored customer service. When we announced to our accounting team that we were transitioning back to Benchmark, they cheered.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/51957/benchmark-systems)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/medical/antworks-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/51957/benchmark-systems> |
| en-GB | <https://www.softwareadvice.co.uk/software/51957/benchmark-systems> |
| en-IE | <https://www.softwareadvice.ie/software/51957/benchmark-systems> |
| en-NZ | <https://www.softwareadvice.co.nz/software/51957/benchmark-systems> |

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