---
description: Review of Infizo Desk Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Infizo Desk | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/4160/help-desk/software) > [Infizo Desk](/software/519567/Infizo-Desk)

# Infizo Desk

Canonical: https://www.softwareadvice.co.nz/software/519567/Infizo-Desk

> Infizo Desk is a web-based help desk ticketing and incident management solution designed for businesses across retail, finance, healthcare, and several other industries that helps track, manage and resolve help desk tickets. Key features include automated ticket routing, work order management, service level agreements (SLA) monitoring, maintenance calendars and workflow automation.

Infizo Desk assists with ticket categorization and assignment, incident tracking, response time management, and more. The platform also helps users manage recurring schedules for maintenance or support activities.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: PcsInfinity
- **Location**: Noida, India
- **Founded**: 1992

## Commercial Context

- **Starting Price**: ₹5,000.00
- **Pricing model**: Flat Rate (Free Trial)
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: India, Kuwait, Qatar, Saudi Arabia, Singapore, South Africa, United Arab Emirates

## Features

- Activity Dashboard
- Mobile App
- Reporting/Analytics
- Service Level Agreement (SLA) Management
- Ticket Management

## Support Options

- Email/Help Desk
- Knowledge Base
- Phone Support

## Category

- [Help Desk Software](https://www.softwareadvice.co.nz/directory/4160/help-desk/software)

## Alternatives

1. [Zendesk Suite](https://www.softwareadvice.co.nz/software/26892/zendesk-talk) — 4.4/5 (4079 reviews)
2. [Milvus](https://www.softwareadvice.co.nz/software/246233/milvus) — 4.8/5 (298 reviews)
3. [Freshdesk](https://www.softwareadvice.co.nz/software/110247/freshdesk) — 4.5/5 (3425 reviews)
4. [LiveAgent](https://www.softwareadvice.co.nz/software/109980/liveagent) — 4.7/5 (1781 reviews)
5. [BeyondTrust Remote Support](https://www.softwareadvice.co.nz/software/127126/bomgar) — 4.6/5 (2010 reviews)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/519567/Infizo-Desk)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/519567-Infizo-Desk/> |
| en-AU | <https://www.softwareadvice.com.au/software/519567/Infizo-Desk> |
| en-GB | <https://www.softwareadvice.co.uk/software/519567/Infizo-Desk> |
| en-IE | <https://www.softwareadvice.ie/software/519567/Infizo-Desk> |
| en-NZ | <https://www.softwareadvice.co.nz/software/519567/Infizo-Desk> |

-----

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