--- description: Review of Avalon LIS Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Avalon LIS | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [LIMS Systems](/directory/4388/lim/software) > [Avalon LIS](/software/51937/avalon-lis) # Avalon LIS Canonical: https://www.softwareadvice.co.nz/software/51937/avalon-lis Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.nz/software/51937/avalon-lis?page=2) > Avalon Laboratory System (LIS) is a HIPAA-compliant, modular system designed to manage the production and billing needs of laboratories in a server or cloud-based configuration. The system modules include immunoassay, toxicology/pain management, genetics, quality control, billing, remittance and a provider web portal. It also features EMR/EHR interfaces and integrates with hundreds of instruments. The Avalon Insights (AI) Module provides detailed results report interpretations for patients and doctors including probable diagnosis, alternative possible diagnoses, questions to ask healthcare provider and advice and lifestyle recommendations. Additional functionality includes specimen processing and tracking, diagnosis code validation, business intelligence, customized reporting and more. Avalon LIS can be used across various laboratory departments, including chemistry, hematology, toxicology, pharmacogenomics, microbiology, mycology, serology, cytology and parasitology. > > Verdict: Rated **4.9/5** by 21 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 21 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 4.9/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: Computer Service & Support, Inc. - **Founded**: 1980 ## Commercial Context - **Starting Price**: US$900.00 - **Pricing model**: Usage Based - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop) - **Supported Languages**: English - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more ## Features - API - Access Controls/Permissions - Activity Dashboard - Alerts/Notifications - Approval Process Control - Audit Management - Audit Trail - Barcode Printing - Barcode Recognition - Barcode/Ticket Scanning - Barcoding/RFID - Calibration Management - Claims Management - Claims Scrubbing - Client Portal - Collaboration Tools - Compliance Management - Compliance Tracking - Configurable Workflow - Customisable Reports ## Integrations (67 total) - ADS - AdvancedMD Billing Services - AdvancedMD EHR - AdvancedMD for Mental Health - AdvancedMD for Physical Therapy - Agilent SLIMS - Amazing Charts - Amazing Charts EHR OB/GYN - Apex - Avalon LIS - CGM DAQbilling - CGM eMDs - CareCloud - CarePoint365 - Carepoint ... and 52 more integrations ## Support Options - Email/Help Desk - Phone Support - 24/7 (Live rep) - Chat ## Category - [LIMS Systems](https://www.softwareadvice.co.nz/directory/4388/lim/software) ## Related Categories - [Medical Lab Software](https://www.softwareadvice.co.nz/directory/4538/medical-lab/software) - [Medical Billing Software](https://www.softwareadvice.co.nz/directory/11/medical-billing-software/software) - [Laboratory Information Systems (LIS)](https://www.softwareadvice.co.nz/directory/4496/laboratory-information-systems/software) - [LIMS Systems](https://www.softwareadvice.co.nz/directory/4388/lim/software) ## Alternatives 1. [Dendi LIS](https://www.softwareadvice.co.nz/software/320299/dendi-lis) — 5.0/5 (43 reviews) 2. [Labgen LIS](https://www.softwareadvice.co.nz/software/281551/labgen-lis) — 4.5/5 (13 reviews) 3. [CGM LABDAQ](https://www.softwareadvice.co.nz/software/273211/cgm-labdaq) — 4.3/5 (45 reviews) 4. [LigoLab LIS & RCM Operating Platform](https://www.softwareadvice.co.nz/software/203998/ligolab-station) — 4.6/5 (32 reviews) 5. [Prolis](https://www.softwareadvice.co.nz/software/151078/prolis) — 4.4/5 (19 reviews) ## Reviews ### "easy to use" — 5.0/5 > **mohamed** | *6 March 2018* > > **Pros**: it makes it easier to interface with other lab , easy to check on patient results to look at and print it and if need faxing it is done. > > **Cons**: when we enter patient and tests you have to accept it and save and print labels , then you have to go back in the same label number in order to print requisition. ----- ### "Great Customer Service" — 5.0/5 > **Dawn** | *18 August 2026* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: Easy to use and very user friendly\! We are switching over from an older system and this seem to have everything. > > **Cons**: Nothing yet, we have just started but not seeing anything that concerns us. We anticipate some questions or concerns as we move forward. > > We are just switching over and the customer service has been great, everyone there is a big help to any of our questions. The systems seems to have everything we could ever need\! ----- ### "Operations Director" — 4.0/5 > **Donald** | *22 May 2025* | Higher Education | Recommendation rating: 8.0/10 > > **Pros**: Ability to customize the system to meet the needs of the Laboratory. CSS and Avalon were very flexible. > > **Cons**: Some elements of setup were initially confusing but support by CSS was great and the Lab was able to work through the issues. For example: generating responses on reports with complex toxicology. > > CSS with Avalon has been a great and responsive partner. There have been no major issues to speak of. ----- ### "Reliable and Easy-to-Use Laboratory System" — 5.0/5 > **Konstantin** | *27 July 2026* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: Easy to use, reliable, and efficient. It simplifies laboratory workflow, provides quick access to patient information and results, and helps improve productivity. > > **Cons**: The interface could benefit from a more modern look, and a few workflows could be streamlined to reduce the number of clicks. It would also be nice to have more flexibility in the reporting and search features, along with additional customization options. Overall, these are opportunities for enhancement rather than major issues, and the system continues to perform well for our daily laboratory operations. > > Overall, I've had a very positive experience with Avalon Laboratory System. It has been a reliable system for managing our daily laboratory operations and helps keep everything organized and running smoothly. The software offers a wide range of features, and once you're familiar with it, it's easy to navigate and use efficiently. Like any system, there are a few areas that could be improved, such as modernizing the interface and making some workflows more streamlined. Overall, though, Avalon has been a dependable solution, and it has been an important part of our laboratory's day-to-day operations. ----- ### "Laboratory Manager" — 5.0/5 > **John** | *4 October 2024* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: Avalon is solid LIS software and comparable to most. However, the CSS support team puts Avalon ahead of the rest in my book. The team goes above and beyond to make things work for us. We go through a lot of changes as an organization and CSS has been very helpful in assisting us throughout those changes. I like the fact the support team is US based and are very attentive to our needs as a customer. The team is highly knowledge and are very good at following through. \[sensitive content hidden\] are all amazing to work with. > > **Cons**: The system was a bit slow before, with few glitches here and there but that's greatly improved since we've migrated to the cloud environment. > > Overall, it's been a pleasure working with Avalon. The team has great turnaround time when we reach out about issues or new things we want to add to our system. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.nz/software/51937/avalon-lis?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/51937/avalon-lis) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data