--- description: Review of Avalon Laboratory System Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Avalon Laboratory System | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Medical Lab Software](/directory/4538/medical-lab/software) > [Avalon Laboratory System](/software/51937/avalon-lis) # Avalon Laboratory System Canonical: https://www.softwareadvice.co.nz/software/51937/avalon-lis Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.nz/software/51937/avalon-lis?page=2) > Avalon Laboratory System (LIS) is a HIPAA-compliant, modular system designed to manage the production and billing needs of laboratories in a server or cloud-based configuration. The system modules include immunoassay, toxicology/pain management, genetics, quality control, billing, remittance and a provider web portal. It also features EMR/EHR interfaces and integrates with hundreds of instruments. The Avalon Insights (AI) Module provides detailed results report interpretations for patients and doctors including probable diagnosis, alternative possible diagnoses, questions to ask healthcare provider and advice and lifestyle recommendations. Additional functionality includes specimen processing and tracking, diagnosis code validation, business intelligence, customized reporting and more. Avalon LIS can be used across various laboratory departments, including chemistry, hematology, toxicology, pharmacogenomics, microbiology, mycology, serology, cytology and parasitology. > > Verdict: Rated **4.8/5** by 16 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 16 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: Computer Service & Support - **Founded**: 1980 ## Commercial Context - **Starting Price**: US$900.00 - **Pricing model**: Usage Based - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - API - Access Controls/Permissions - Activity Dashboard - Alerts/Notifications - Approval Process Control - Audit Management - Audit Trail - Barcode Printing - Barcode Recognition - Barcode/Ticket Scanning - Barcoding/RFID - Calibration Management - Client Portal - Collaboration Tools - Compliance Management - Compliance Tracking - Configurable Workflow - Customisable Reports - Data Capture and Transfer - Data Import/Export ## Integrations (4 total) - Amazing Charts - CGM eMDs - Oracle Health Ambulatory Suite - athenaOne ## Support Options - Email/Help Desk - Phone Support - 24/7 (Live rep) - Chat ## Category - [Medical Lab Software](https://www.softwareadvice.co.nz/directory/4538/medical-lab/software) ## Related Categories - [Medical Lab Software](https://www.softwareadvice.co.nz/directory/4538/medical-lab/software) - [Laboratory Information Systems (LIS)](https://www.softwareadvice.co.nz/directory/4496/laboratory-information-systems/software) - [LIMS Systems](https://www.softwareadvice.co.nz/directory/4388/lim/software) ## Alternatives 1. [Dendi LIS](https://www.softwareadvice.co.nz/software/320299/dendi-lis) — 5.0/5 (43 reviews) 2. [Labgen LIS](https://www.softwareadvice.co.nz/software/281551/labgen-lis) — 4.5/5 (13 reviews) 3. [CGM LABDAQ](https://www.softwareadvice.co.nz/software/273211/cgm-labdaq) — 4.3/5 (45 reviews) 4. [LabCollector LIMS](https://www.softwareadvice.co.nz/software/199834/labcollector-lims) — 4.2/5 (24 reviews) 5. [Polytech LIS](https://www.softwareadvice.co.nz/software/151102/polytech-lis) — 4.5/5 (10 reviews) ## Reviews ### "easy to use" — 5.0/5 > **mohamed** | *6 March 2018* > > **Pros**: it makes it easier to interface with other lab , easy to check on patient results to look at and print it and if need faxing it is done. > > **Cons**: when we enter patient and tests you have to accept it and save and print labels , then you have to go back in the same label number in order to print requisition. ----- ### "Laboratory Manager" — 5.0/5 > **John** | *4 October 2024* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: Avalon is solid LIS software and comparable to most. However, the CSS support team puts Avalon ahead of the rest in my book. The team goes above and beyond to make things work for us. We go through a lot of changes as an organization and CSS has been very helpful in assisting us throughout those changes. I like the fact the support team is US based and are very attentive to our needs as a customer. The team is highly knowledge and are very good at following through. \[sensitive content hidden\] are all amazing to work with. > > **Cons**: The system was a bit slow before, with few glitches here and there but that's greatly improved since we've migrated to the cloud environment. > > Overall, it's been a pleasure working with Avalon. The team has great turnaround time when we reach out about issues or new things we want to add to our system. ----- ### "Operations Director" — 4.0/5 > **Donald** | *22 May 2025* | Higher Education | Recommendation rating: 8.0/10 > > **Pros**: Ability to customize the system to meet the needs of the Laboratory. CSS and Avalon were very flexible. > > **Cons**: Some elements of setup were initially confusing but support by CSS was great and the Lab was able to work through the issues. For example: generating responses on reports with complex toxicology. > > CSS with Avalon has been a great and responsive partner. There have been no major issues to speak of. ----- ### "Avalon Survey from Sufffolk County Medical Examiner Office" — 5.0/5 > **Brian** | *3 April 2025* | Law Enforcement | Recommendation rating: 10.0/10 > > **Pros**: Ease of use Quick response to any problems by Tech Support. > > **Cons**: The reporting to satellite labs had a few glitches, but that has long since been resolved. > > Extremely happy. Support staff is always quick to respond and solve any issue in an extremely timely fashion. Staff is always courteous and pleasant to talk to. ----- ### "Avalon LIS Review" — 5.0/5 > **Haleigh** | *23 April 2025* | Mental Health Care | Recommendation rating: 10.0/10 > > **Pros**: The Avalon LIS is very user friendly. The customer service that comes along with the LIS is outstanding. > > **Cons**: I wish there were more reporting features and a more indepth manual that explains every feature the LIS has to offer. > > I have had a positive experience with Avalon and their team members. Our business needs have always been met. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.nz/software/51937/avalon-lis?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/51937/avalon-lis) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data