4.2
Overall rating
Reviews

4.2
Overall rating
Reviews

About Samsara

Samsara helps the largest and most complex operations organizations empower workers, save on fuel, and build a world-class safety program—all from a single easy-to-use, integrated platform. With tens of thousands of customers across the United States, Canada, Mexico, and Europe, Samsara is a proud technology partner to the people who keep our global economy running, including the world’s leading organizations across construction, transportation and warehousing, field services, manufacturing, retail, logistics, and public sector. The company’s mission is to increase the safety, efficiency, and sustainability of the operations that power the global economy.
Samsara Software - Elevate your driver experience with personalized workflows in the Driver App.
Samsara Software - Detect risk and protect your fleet. Capture risk with reliable, AI-detected safety events and seamless, cloud-based video retrieval.
Samsara Software - Samsara’s to-the-second GPS and vehicle diagnostics give you best-in-class visibility to improve route performance, fleet efficiency, and customer service.
Samsara Software - Fast-track to fleet efficiency with vehicle telematics.
Samsara Software - One platform to connect your people, systems, and data.
When your cameras, sensors, and workflows are connected, your whole organization operates as one. That means faster, more informed decisions for a secure, scalable, and flexible organization.
Samsara video
Samsara Software - Elevate your driver experience with personalized workflows in the Driver App. - thumbnail
Samsara Software - Detect risk and protect your fleet. Capture risk with reliable, AI-detected safety events and seamless, cloud-based video retrieval. - thumbnail
Samsara Software - Samsara’s to-the-second GPS and vehicle diagnostics give you best-in-class visibility to improve route performance, fleet efficiency, and customer service. - thumbnail
Samsara Software - Fast-track to fleet efficiency with vehicle telematics. - thumbnail
Samsara Software - One platform to connect your people, systems, and data.
When your cameras, sensors, and workflows are connected, your whole organization operates as one. That means faster, more informed decisions for a secure, scalable, and flexible organization. - thumbnail

Samsara pricing

Samsara does not have a free version but does offer a free trial.

Starting Price:
Not provided by vendor
Free Version:
No
Free trial:
Yes

Alternatives to Samsara

Samsara Reviews

Feature rating

Value for Money
3.9
Functionality
4.0
Ease of Use
4.2
Customer Support
4
5 reviews of 338 View all reviews
L. Houston
L. Houston
  • Industry: Logistics & Supply Chain
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 10/09/2019

Samsara is an excellent Fleet Management software

I am pleased with Samsara overall. It has shown us how to take our business to the next level. As we've evolved, our requirements of Samsara have as well. Although Samsara could not anticipate this, I am eager to give helpful insight on how to help Samsara go even further!

Pros

I enjoy having the insight that it provides us. Literally, with what I can see on the road, and all of the back-end data it can provide us. Samsara helps us remain compliant in our industry. So its routing functions are a leading example of what vehicle tracking should look like. Lastly, the driver app is what comes in the clutch to wrap it all up. Our staff finds the app very intuitive, simple, and it rarely faults. It is official and its documents function help us log valuable information that we turn into presentable data!

Cons

The system is buggy, and I find myself having to call in every so often to inquire about why I'm not seeing certain stats or images on my vehicles from their dashcams. The Driver app sometimes force quits and will sometimes refuse my drivers to log information.

Alternatives Considered

Verizon Connect and Fleetio

Reasons for Choosing Samsara

Samsara is robust, very user-friendly, and is scalable.

Reasons for Switching to Samsara

Capterra reviews!
Junior
  • Industry: Transportation/Trucking/Railroad
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
3

5
Reviewed on 4/04/2024

Best products on the market for the transportation industry

It's been great, I thinks it's the best you can get and I have an excellent working relationship with my rep [sensitive content hidden].

Pros

Broad range of products, best products on the market. I like that I can call my Rep [sensitive content hidden] at any time and assistance with existing products and services and get the same level of interest and commitment that I received when he sold it to me. He supports what he sells.

Cons

The customer service and reporting a problem through the system. If I call my rep it's great customer service. If I can't get in touch with him or I used the reporting on line it takes far to long to get help and resolution

Sosan
  • Industry: Construction
  • Company size: 51–200 Employees
  • Used Monthly for 6-12 months
  • Review Source
Value for Money
1
Features
1
Ease of Use
1
Customer Support
1

1
Reviewed on 5/03/2024

Buyers Beware!!!

Horrible service.[sensitive content hidden] is the worst representative not helpful at all.

Pros

In the beginning they are friendly to get you to sign up

Cons

They have hidden fees, no real customer service help, you have to wait 48 hours in order to get someone to help you.

Peggy
  • Industry: Transportation/Trucking/Railroad
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 8/03/2024

IF YOU HAVEN'T SWITCHED TO SAMSARA, YOU SHOULD!

Pros

It is such an easy system to use and what's even better is how easy it is to teach drivers how to use! Makes orientation much simpler. The customer support is always top notch!

Cons

When trying pull data for reports sometimes selecting exactly what you want is not as easy as it should be, i.e. date ranges, grouping.

Darren
  • Industry: Construction
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 5/04/2024

Safety is the goal

Starting with the first rep that we talked to our overall experience has been fantastic. Everybody says yes we get no no’s

Pros

The safety section is by far the best and what I use all the time

Cons

No problem, don’t have any real problems. Customer service can solve whatever I need.

Alternatives Considered

Motive

Reasons for Choosing Samsara

We needed a product that just simply worked better and Samsara does that

Switched From

Motive

Reasons for Switching to Samsara

We had to choose between continuing with motive or getting your product. Your product was much better and you gave us the proper amount of money to get out of the contract.

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