---
description: Review of MCUBE Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: MCUBE | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

Breadcrumb: [Home](/) > [Contact Centre Software](/directory/4389/contact-center/software) > [MCUBE](/software/515952/MCUBE)

# MCUBE

Canonical: https://www.softwareadvice.co.nz/software/515952/MCUBE

> MCUBE is a cloud-based contact center Solution that assists businesses in enhancing their customer service. It is suitable for businesses across various sectors aiming to refine their sales, marketing, and customer relationship management processes. This platform offers several features that can transform customer interactions. It offers live call tracking, which allows for the real-time monitoring of all incoming and outgoing calls. This feature collects important data such as call duration and information exchanged during calls, providing insights to refine service and campaigns.

MCUBE also provides various call distribution techniques. These include sequential, weighted, priority, and parallel routing, which help in the efficient distribution of calls to available agents. Another feature is call reporting and analytics, which provides insight into metrics such as call volume and wait times. This helps businesses understand their contact center performance and the effectiveness of their communication, highlighting areas that may need improvement.
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: VMC Technologies

## Commercial Context

- **Target Audience**: 2–10
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: India

## Features

- Automated Routing
- CRM
- Call Monitoring
- Call Recording
- Call Reporting
- Call Routing
- Call Tracking
- Monitoring
- Multi-Channel Communication

## Category

- [Contact Centre Software](https://www.softwareadvice.co.nz/directory/4389/contact-center/software)

## Alternatives

1. [Ringover](https://www.softwareadvice.co.nz/software/120988/ringover) — 4.7/5 (871 reviews)
2. [Sobot](https://www.softwareadvice.co.nz/software/524506/Sobot) — 4.9/5 (96 reviews)
3. [LiveAgent](https://www.softwareadvice.co.nz/software/109980/liveagent) — 4.7/5 (1781 reviews)
4. [Amazon Connect](https://www.softwareadvice.co.nz/software/352892/amazon-connect) — 4.5/5 (93 reviews)
5. [HoduCC](https://www.softwareadvice.co.nz/software/95921/hoducc) — 4.6/5 (95 reviews)

## Reviews

### "My Experience with MCUBE" — 5.0/5

> **Mayank** | *8 January 2025* | Education Management | Recommendation rating: 10.0/10
> 
> **Pros**: What I liked most about MCUBE was its innovative approach. And it is very user friendly.
> 
> **Cons**: I liked least about MCUBE was its occasional performance lag during peak usage times.
> 
> My overall experience with MCUBE was positive. The platform offers a variety of useful features that help streamline tasks and improve productivity.

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/515952/MCUBE)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/515952-MCUBE/> |
| en-AU | <https://www.softwareadvice.com.au/software/515952/MCUBE> |
| en-GB | <https://www.softwareadvice.co.uk/software/515952/MCUBE> |
| en-IE | <https://www.softwareadvice.ie/software/515952/MCUBE> |
| en-NZ | <https://www.softwareadvice.co.nz/software/515952/MCUBE> |

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