APPSeCONNECT

Pros

Once configured and set up correctly. It would run on its own without maintenance.

Cons

The most difficult part was to get setting and configuration correctly according to business needs which took a while to achieve.

Pros

It is a high quality application that works seamlessly between platforms. You also have the ability to edit the logic flows yourself (if required), and have full visibility of what is going on with the synchronization, plus daily reports that provide any status issues. Support team was excellent.

Cons

The costs can mount up considerably, even if you have just a few platforms that need synchronizing, which can be prohibitive when considering wider utilization throughout the business.

Pricing lacks an all-in-one package where you could make efficient use of the application for all sorts of required connections, which would provide a greater return on investment and enable businesses to make full use of the software without fear of spiraling costs.

Pros

Commitment to meet our expectations and solve the problems

Cons

Their internal communication especially between the sales and dev. team

Pros

I am writing to recommend the AppseCONNECT service of SAP b1 integration with salesforce. we were been working since 2017 to until now.

This software flexible to use and they have few features where we can monitor syncing process lively between the two systems. There is an every tracking report to monitor the touch points and errors.

Cons

Initially when we started this project we faced lot of issues as we are integrating two systems.

As we have some customization we got more errors and was not handled properly in the first phase.

Pros

They are timely and RoI focused for the customer.

Cons

Nothing comes to mind. They are easy to work with.

Pros

The support and setup team are great people who are immediately there to help. The program is top tier and worth every penny!

Cons

The complexity of our system and the difficulty to setup for our environment... Technically nothing to do with AppseConnect and more so the complexity of our environment.

Alternatives Considered

Reasons for Choosing APPSeCONNECT

Reasons for Switching to APPSeCONNECT

Pros

Easy to use, and excellent product setup with the team, who are very knowledgeable

Cons

Nothing - it is excellent software, I would highly recommend.

Pros

They provide excellent service and support.

Cons

Sometimes the time difference can delay some responses however they accommodate to our schedule all the time.

Pros

[sensitive content hidden], who handled our project, was an incredible professional. He was knowledgeable, thoughtful, dedicated, and a pleasure to work with. In his hands we went from feeling intimidated by the integration, to feeling confident in it.
The software works as we need it to, most importantly. We went live a month ago and everything has performed as expected, with no major issues. We are using it to connect our Microsoft Dynamics Navision ERP system with our new Shopify site, syncing product data, inventory, orders, customers, transactions, etc. Though the pre-built connector APPSeCONNECT had for our ERP was pretty rudimentary, the APPSeCONNECT team was very happy and able to customize the connection to work for us. They were able to include all necessary business processes in the integration!

Cons

Initial startup of the project dragged a bit, and it was hard to understand what was needed for things to get moving. In the first few weeks communication was slow, and a bit incomplete. However once we started work in earnest, communication improved completely.
The email notifications from the AeC platform aren’t very helpful, as you can’t click into them to identify the cause of any errors. All they really do is make me anxious.

Pros

1. Easily build integrations
2. Readily available integrations of major ERP, CRMA and Ecommerce platforms
3. Proactive support
4. Platform supports on prem as well as cloud applications

Cons

1.If you are using other than the of the shelf integrations, need to spend time with APPSECONNECT team to clearly define the mappings and triggers.

Pros

My name is Jorge Leipen from Proveedora PGP an ecommerce in Mexico specializing in car and truck tires, We started doing ecommerce 8 years ago in Magento 1, after 4 years we migrated to Magento 2, but the connector to our ERP, in this case, SAPB1 was giving us a lot of trouble, to the extent of even crashing the site. With this new integration we can map every brick and mortar store we have as a Shopify location.After 5 years we have decided to replatform to Shopify and we needed a new connector to our SAPB1. After a lot of research we decided to partner with Appseconnect. The implementation took more than we expected, but now that we have the connection between Shopify and SAPB1 it was well worth it.The interface and functionality compared to our previous connector is a big improvement. The service and attention that we got through the implementation was top notch. We want to give special thanks to [sensitive content hidden] and his team for his patience and excellent communication during the implementation process. We are looking forward to expand our connections to marketplaces in the future.

Cons

integration took more time than expected

Pros

Being able to define sync processes with data transformation (and not only simple mappings) is the most important aspect for integration.

Cons

The management portal has quite advanced capabilities, but a simpler interface could be easier for followint the integration processes and data.

Pros

The APPeCONNECT team ([sensitive content hidden]) performed there services and delivered on time. As with any data migration, there were some hurdles to overcome. Again, the team solved them in a timely and commendable manner.

Cons

In an effort to use the minimum characters, nothing comes to mind.

Pros

I have used Appseconnect's old connector which worked fine but their new connector is much easier to use and seems to be more robust than the old version.

Cons

With the old version I had some syncing issues but the new version has been great.

Alternatives Considered

Reasons for Switching to APPSeCONNECT

Pros

the flexibility of the team especially the project manager [sensitive content hidden]. be able to work out my "complex" requests and integration that really gave me answer to my business needs during the implementation

Cons

the product dose not provide yet ability to make changes without APPSeCONNECT Teamerrors need to be better standout.

Pros

The customer service is good. Quick response to emails.

Cons

Syncing process was correct then issues occurred. Issues are solved and then reoccurs. The syncing flow gets changed somehow.Shopify API Change - Urgent Need of Integration Update, to be done by the end of March and we were only informed about his on the10th of March, short notice.

Pros

its easy to useits fasttime savingfriendly and harrowing team

Cons

there is nothing much to say negatively about your product.

Pros

The integration of AppseConnect allowed us to have an open source platform of Woocommerce to talk to our Accounting Software SAP for our business. This allowed us to easily integrate our customer database and customer orders directly from our website to our accounting software and visa versa instantly with no manual process.
The software is very intelligent and allows our individual product information to feed on our accounting software directly to our website. This means that when product information is changed in our account software, say the price and stock QTY's - our website is instantly updated. The team at Insync - especially my account manager Pratik, were very knowledgeable and even accommodated to custom integration we needed that went beyond standard scope. They have great communication and have been easy to deal with, explaining in detail the process of each task. Change requests were handled quickly, which was very nice and refreshing, especially from an overseas provider. They had so much patience with every new request that we needed and were available day and night and weekends as well. So general Support is on very high level. I would happily recommend the AppseConnect and the team at Insync, if you want a 3rd party to work on connecting your online website to your accounting system, especially when your accounting system does not offer a 'cloud' service.

Cons

The software was a big expense to the total cost of the development to build our new site, however it is very intelligent and stops manual processes and human errors within the company structure; So in-turn we believe is is going to be worth the cost in the long term. The cloud portal has been a great help although we have had some internet browser related issues which were easily resolved quickly.

Pros

The integration was a seamless and fast. Customer service team reactive and helpful in order to solve day to day problems and answer questions.

Cons

Although daily reports are provided, more in depth on time reporting regarding errors/failures would be helpful, but from what I've heard it is in the works.

Pros

How we are able to sync order and product data between applications.

Cons

If you already have a complex process in your company, it can take longer to implement th solution.

Pros

AeC has proven to be extremely capable of handling any and all requirements we have of it. We use it to sync our Magento web stores with multiple SAP B1 databases. We have a unique sales workflow within SAP, and initially I was concerned that what we needed from AeC might be too complicated and that we would have to make certain compromises. I am happy to say that there has not been a request that AeC could not fulfill.

The AeC Sync Controller app has made syncing automatic, seamless and worry-free. It is also very simple to use, I can easily open the app to check system status and see a detailed sync log.

I am a relatively new user to both Magento and SAP B1, but it has been really easy to understand how to use and monitor the syncing with AeC.

The team at InSync have been incredibly helpful and responsive throughout the entire configuration and implementation process. Any questions I have had have been answered promptly and thoroughly. I'm very happy with the level of customer service we have received. They are kind, knowledgable, and always make sure our needs are taken care of.

Cons

Honestly, any issues I have encountered with our Magento <-> SAP B1 syncing have been the result of occasional problems with our internal server and SAP configuration. AeC itself has not been the cause of any trouble and it fairly reliably does what it is supposed to do.

Pros

Being an IT manager one of the most important key elements is having proper and immediate Support.
I were one the first trusting this company and their Sync software, and nowadays I am still convinced is the TOP leading industry in sync ERP with your ecom universe applications.
Support is always there, no matter what time of the day, they always there. Only good words for this dedicated team of experts.

Cons

Honestly, I would say, NOTHING! They are always open to introduce new features, and solve day to day problems, and allow your business grow, no matter what your needs are.

Pros

We are a growing manufacturing company in the organic food sector and have a limited IT department. The staff at InSync was extremely supportive through the entire process. They not only assisted with the conceptualization of the process, but were super quick to respond to issues and troubleshoot errors that came up during testing. Their service was excellent throughout this project and they were more than willing to take extended time to train those of us who were not that IT inclined. They were also very open and willing to follow up on amendments to the original project without constantly renegotiating - which helped keep the project on course, even if we hit a bump in the road. All our questions were answered and InSync made sure we had the support we required at every turn. App is easy/user-friendly to use and maintain after implementation. Would work with them again.

Cons

We thought that being in North America would be problematic for communication, but this ended up being not as great of a con as we thought. We still received excellent customer service.

Pros

Easy to use, great support

Cons

24/7 support requirement

Pros

The reporting is a welcome feature. I like the fact that if there is any error on an order, you can see exactly what is causing it when checking the snapshots for the sync. The whole interface is user friendly and really easy to navigate. The support team are always explaining what they are doing and providing quick solutions.

Cons

The only feature that I am missing is the report which actually lists the orders with errors on them. We do receive a report on a daily basis, but it no longer lists the orders that are erroring.

Pros

The things more like about this service is the customer service that the team give us, they're always ready to help us. Another thing what we like is the implementation of automate a LOT of process we were doing manually.

Cons

The only thing we saw as bad was that our server blocked the connection a lot time of the team for the migration and other steps.

Pros

One of the features that impresses me the most about AppseConnect is its exceptional customer service. Not only are they extremely attentive, but they also demonstrate remarkable efficiency in resolving any queries or issues that may arise. Their dedication and commitment to customer satisfaction are truly remarkable and make my experience with the platform even more rewarding.

Cons

While there are many positive aspects to APPSeCONNECT, if I had to mention a downside, it would be the occasional complexity of the setup process. Despite comprehensive documentation and support, some users may find it challenging to configure certain integrations initially.

Pros

Inexpensive compared to other companies. Top Tier Service.
Lots of integration ability. If you can think of it, they can integrate it.

Cons

None that i can identify. We have been very happy.

Pros

I had the pleasure of working with Apps e Connect on a project that involved integrating our Shopify platform with Microsoft Great Plains. I must say that my experience with them, particularly with [sensitive content hidden], who headed the project, was nothing short of exceptional.[sensitive content hidden] is the epitome of professionalism. His deep knowledge and impressive talent in the field are immediately evident. What truly sets him apart is his remarkable 'can-do attitude.' No challenge was too great, and no request too small. He approached each task with enthusiasm and a commitment to finding solutions that exceeded our expectations.One of the standout qualities of [sensitive content hidden] work is that all of his developments and integrations worked flawlessly from the very beginning. This precision and attention to detail ensured that our operations ran smoothly without any hiccups.Thanks to the outstanding work done by Apps e Connect, we've experienced significant improvements in our business processes. Automation has become a reality, helping us streamline our operations and reduce both time and human errors. Our Shopify site now seamlessly integrates with Microsoft Great Plains, allowing us to focus our efforts on what truly matters – selling and growing our business.In summary, I can wholeheartedly recommend Apps e Connect, and especially [sensitive content hidden], for any software integration project. Their commitment to excellence, technical prowess, and dedication to customer satisfaction are truly commendable. It's

Cons

We didn't encounter any issues that [sensitive content hidden] and the team could not assist with

Pros

The team was very responsive, with a good attitude to problem solve.

Cons

Project timeline was delayed most likely because we had to understand how to best match up the data points which could have been discussed in the blueprinting process.

Pros

The communication and professional delivery and development of our Shopify and Nav integration by Debangan at Appse.
He never fails to deliver and is always prompt and answering queries and requests.
Debangan delivered our 3rd integration project within just 4 hours once the scope had be defined.

Cons

Price structure can be confusing. And had a few back-and-forths regarding onboarding fees. But we solved the issues promptly.

Pros

I like the flexibility and they are always there at our end to support and plan a head and search for solutions that fit us

Cons

nothing for the moment , all what we made is the best .

Pros

Aside from working directly with the programmer, [sensitive content hidden], the next best part was the ease in which things were spooled up and its consistent functionality.

Cons

If I had to complain about one thing, it would be the login portal. I still need after logging in to removed everything to the right of *.com in the URL and refresh in order to bypass the setup screens and get right to the process flows.

Alternatives Considered

Pros

AppsEConnect helped us create a custom integration between SAP Business One HANA and Hubspot. We had several custom and complex requirements for the integration and AppsEConnect was able to satisfy all of them.

Cons

Due to the timezone difference, it can take some time to get a response back which increased our implementation time.

Pros

The implementation process have been a challenge, as was expected, but APPSeCONNECT have provided all the help we could ever ask for. The customer support from our main contact have been outstanding, even with our different time zones taken into consideration. If you are reading this and have your own plans for integration with APPSeCONNECT, make sure your company review, and define your needs in great detail- this will help greatly to ease the integration process!I use the iPaaS client daily to review and administer our process flows, it is a very helpful tool albeit a bit confusing at times. All the necessary features are avaliable but they can be hard to find on first glance.

Cons

The portal interface and usability could defintely use an update. A clear display of processflow update intervals would be great. A Performance matrix. Scrolling through snapshots trying to pinpoint API issues is not necessarily hard, the web interface is just too small!The initial SOW phase could be better defined with the help of APPSeCONNECT. We had to add functionality in the middle of the project due to restrictions which could have been included initially with input using their knowledge and expertise from prior projects.

Pros

I like the communication with us. They were always on contact and looking ways on helping us out in each step. Even if you have big problems they'll do the mile ahead and help you out so your integration can be the best one around.

Cons

The portal at the beginning is not that friendly user but after a few sessions with the team it is a really simple portal.

Pros

[sensitive content hidden], who managed our project, was an exceptional professional. He demonstrated deep knowledge, thoughtfulness, and unwavering dedication, making him a pleasure to collaborate with.

Even after the project went live when we needed to make adjustments a month later to align with business needs, [sensitive content hidden] continued to support us—always available, even late at night.

Cons

The email notifications from the platform aren't very useful, as they don’t provide the exact root cause of any errors.

Pros

The implementation team was very responsive and when we ran into issues they were quick to resolve them with our implementation team.

Cons

If I had to mention an item that I liked the least, The Time Difference had a minor effect on our project.

Pros

I really liked the hands on approach of the APPSECONNECT team.They are very responsive and really know what they are doing.

Cons

nothing specific, untill today "+3years" no issues to report

Pros

It is very safe and steady. Our customer use it to connect their Amazon accounts to Business Central

Cons

We don't have any problem at this moment

Pros

With Appseconnect we have been able to integrate Shopify with our ERP Software SAP Business One. Using Sparklayer, Appseconnect was able to provide an Ecommerce B2B website linking to a complicated customer specific pricing structure.

Cons

We have had nothing to 'like least' thankfully.

Pros

That the system works and is was easy to adapt to our needs and structure

Cons

There are some build in features that limit functionality that requried a little work arounds

Pros

APPSeCONNECT has amazing customer service and great response time!

Cons

Products are pricey - but the ability to customize makes up for it.

Pros

It is completely automatic. We do not have to do anything. And it works. In case we want new customizations, these are easily integrated by their Team.

Cons

Sometimes the sync is not working, but this is due to compatibility between the two systems and not because of AppseConnect. For example if the text string from Woocommerce is very long, the sync will not succeed because Business Central does not allow such a long text string in the mapped field.

Pros

Very customer service oriented, and never late in working on issues.

Cons

Not always the easiest communications regarding technical issues.

Pros

Amazing customer service with quick responses. Everything working as expectations.

Cons

AppseConnect platform is a bit complex when you start using it.

Pros

The team we had the privilege and pleasure of working with was extremely efficient, met all of our needs - whether big or small- and were very fast at implementing what we asked for.

Cons

A very minor point might be the time difference. But it did not affect our cooperation at all.

Pros

The overall efficiency of the process. No question or request was too big to achieve

Cons

Trying to allocate time to our weekly meetings. In some cases, it was not necessary to have a meeting.

Pros

They actively work with us and 3rd party consultants to implement our E-Commerce product. Even though we often came to them with additional change requests, everything was considered and worked around for an ideal outcome

Cons

They were very adamant in working towards a timeline, which is understandable and probably resulted in a more timely manner.

Pros

Fast access to support.Business process automation that requires less human intervention.

Cons

Systems are rigid and difficult to change.