---
description: Review of TaskCall Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: TaskCall | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

Breadcrumb: [Home](/) > [Incident Management Software](/directory/4577/incident-management/software) > [TaskCall](/software/514443/TaskCall)

# TaskCall

Canonical: https://www.softwareadvice.co.nz/software/514443/TaskCall

> TaskCall is a real-time incident response and management platform designed to help IT, DevOps, SRE, and engineering teams respond quickly to critical system incidents. The platform ensures that alerts are delivered to the right people at the right time, reducing downtime and improving service reliability.

TaskCall centralizes incident notifications, on-call scheduling, and escalation management in a single platform. Teams can define on-call rotations, configure escalation rules, and automatically notify responders when monitoring tools detect issues. Alerts are delivered through multiple channels, including phone calls, SMS, mobile push notifications, and email, providing redundancy and increasing the likelihood of rapid acknowledgment.

The software integrates with popular monitoring and observability tools, enabling automated incident detection and response workflows. TaskCall tracks acknowledgements and escalation status in real time, giving teams visibility into who is responding and how incidents are progressing. Historical incident data helps teams review response performance and identify areas for improvement.

TaskCall is designed to be easy to set up and use, with an intuitive interface that reduces operational complexity. It also helps minimize alert fatigue by allowing teams to prioritize alerts and focus on high-severity incidents. Suitable for both small teams and growing organizations, TaskCall offers a reliable and cost-effective solution for managing on-call operations and incident response without unnecessary complexity.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: TaskCall Cloud Services

## Commercial Context

- **Starting Price**: US$9.00
- **Pricing model**: Per User (Free version available) (Free Trial)
- **Pricing Details**: Flexible Pricing for Incident Management
Start for free. Pay as you grow.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, Spanish
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more

## Features

- API
- Alerts/Notifications
- Email Alerts
- IT Incident Management
- Incident Reporting
- Mobile Alerts
- Monitoring
- Multi-Channel Communication
- On Call Scheduling
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Service Level Agreement (SLA) Management
- Status Tracking
- Task Management
- Third-Party Integrations
- Workflow Management

## Integrations (19 total)

- Amazon CloudWatch
- AppDynamics
- Datadog
- Freshdesk
- Freshservice
- Google Chat
- Grafana
- Jira
- LogicMonitor
- Microsoft Teams
- Pingdom
- Sentry
- ServiceNow
- Site24x7
- Slack

... and 4 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Incident Management Software](https://www.softwareadvice.co.nz/directory/4577/incident-management/software)

## Alternatives

1. [Freshservice](https://www.softwareadvice.co.nz/software/436317/freshservice) — 4.5/5 (714 reviews)
2. [ilert](https://www.softwareadvice.co.nz/software/214489/ilert) — 4.7/5 (64 reviews)
3. [SafetyCulture](https://www.softwareadvice.co.nz/software/113670/iauditor) — 4.6/5 (353 reviews)
4. [JIRA Service Management](https://www.softwareadvice.co.nz/software/116349/jira-service-management) — 4.5/5 (770 reviews)
5. [Datadog](https://www.softwareadvice.co.nz/software/101405/datadog) — 4.6/5 (360 reviews)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/514443/TaskCall)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/514443-TaskCall/> |
| en-AU | <https://www.softwareadvice.com.au/software/514443/TaskCall> |
| en-GB | <https://www.softwareadvice.co.uk/software/514443/TaskCall> |
| en-IE | <https://www.softwareadvice.ie/software/514443/TaskCall> |
| en-NZ | <https://www.softwareadvice.co.nz/software/514443/TaskCall> |

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