--- description: Review of FacilityONE Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: FacilityONE | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Building Maintenance Software](/directory/4126/building-maintenance/software) > [FacilityONE](/software/5126/facilityone-work-order-management) # FacilityONE Canonical: https://www.softwareadvice.co.nz/software/5126/facilityone-work-order-management Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.nz/software/5126/facilityone-work-order-management?page=2) > FacilityONE’s UNITY Solutions Suite is an all-in-one facility management platform designed to simplify operations and maximize efficiency. The core solutions—F1 MAPS, F1 WORKS, and F1 INSIGHTS—help teams manage work orders, preventive maintenance, and asset tracking while leveraging interactive digital mapping and advanced analytics. Complementary components, including F1 PARTS and F1 CONNECTS, enhance operational capabilities with real-time notifications, mobile access, and seamless system integration through our open API. Ideal for industries such as healthcare, education, and arts \& sciences, the UNITY Solutions Suite provides turn-key implementation, live training, and unmatched 24/7 client support through F1 SUCCESS. Whether it’s responding to emergencies, optimizing resource allocation, or improving decision-making, FacilityONE equips your team with the tools to meet today’s challenges while preparing for tomorrow. > > Verdict: Rated **4.8/5** by 26 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 26 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: FacilityONE Technologies - **Location**: Louisville, US - **Founded**: 1999 ## Commercial Context - **Starting Price**: US$75.00 - **Pricing model**: Per User - **Pricing Details**: Pricing includes: FREE Full Turnkey Implementation Unlimited Users Unlimited Storage \& Updates Unlimited Training \& Support Live Training SMARTPRINT® Interconnected Blueprint Technology Equipment Mapping \& Asset Management Mobile Cloud-Based Work Order Management Preventative Maintenance Scheduling Custom Reporting Platform Custom Visual Analytics Dashboard\*\* Contact FacilityONE directly for pricing information. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), iPhone (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - API - Activity Dashboard - Alerts/Notifications - Asset Lifecycle Management - Asset Tracking - Automated Scheduling - Barcoding/RFID - Billing & Invoicing - Calendar Management - Checklists - Commercial Properties - Communication Management - Contract/License Management - Corrective and Preventive Actions (CAPA) - Cost Tracking - Customer Database - Customisable Forms - Customisable Reports - Data Import/Export - Document Management ## Integrations (1 total) - CMMS ## Support Options - Email/Help Desk - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Building Maintenance Software](https://www.softwareadvice.co.nz/directory/4126/building-maintenance/software) ## Related Categories - [Building Maintenance Software](https://www.softwareadvice.co.nz/directory/4126/building-maintenance/software) - [Work Order Software](https://www.softwareadvice.co.nz/directory/500/work-order/software) - [Preventive Maintenance Software](https://www.softwareadvice.co.nz/directory/395/preventive-maintenance-software/software) - [ Integrated Workplace Management Systems (IWMS)](https://www.softwareadvice.co.nz/directory/541/iwms/software) - [EAM Software](https://www.softwareadvice.co.nz/directory/1479/enterprise-asset-management/software) ## Alternatives 1. [Fracttal One](https://www.softwareadvice.co.nz/software/413016/fracttal) — 4.6/5 (1773 reviews) 2. [MaintainX](https://www.softwareadvice.co.nz/software/116409/maintainx) — 4.8/5 (1012 reviews) 3. [Jobber](https://www.softwareadvice.co.nz/software/3660/jobber-lawncare) — 4.6/5 (1420 reviews) 4. [Fiix](https://www.softwareadvice.co.nz/software/29229/fiix) — 4.5/5 (628 reviews) 5. [Limble](https://www.softwareadvice.co.nz/software/34626/limblecmms) — 4.8/5 (739 reviews) ## Reviews ### "Real user review - AJB" — 4.0/5 > **Andrew** | *14 December 2018* | Hospital & Health Care | Recommendation rating: 8.0/10 > > **Pros**: It is easy to use and I like how smart print functions, there is a lot of opportunity created with that feature. > > **Cons**: The only complaint I have is not having a way to scan barcode for assets for materials, is there a way to put that in place, maybe there is and I just do not know. > > Very good, we have a good partnership and make improvements to our use through training and updates to the system, ----- ### "Intuitive Interface and Awesome Customer Service\!" — 5.0/5 > **Heather** | *7 December 2018* | Banking | Recommendation rating: 10.0/10 > > **Pros**: Our team loves that we can see the location of any work order or asset directly on the plan. This visual goes such a long way in our ability to assess an issue or topic quickly and get to work. We don't have to go through the painstaking process of walking a coworker through the process of exactly where in the building we are referencing, it is right there in a drawing that we can all see. This saves so much time\! > > **Cons**: Our only wish would be to have the capability to upload and manage the CAD background files on our own instead of having the (awesome) FacilityOne team do it every time we tweak a drawing. It would just add that much more flexibility to the program that is already so amazingly flexible\! > > Our favorite part of the FacilityONE program is being able to see so much information on the go. We can be anywhere with a mobile device and have the ability to look up plans, or find a finish spec or talk through a work order with a team member. With this tool we are just so much more efficient and our jobs are that much easier to execute, it makes us one very happy team\! We also can't say enough good things about the FacilityONE team. They are always extremely responsive to our questions, technical needs and provide their support in an incredibly gracious manner. Working with our FacilityONE account management team has felt like working with longtime friends or good family. They are kind, attentive and thoughtful outside of our direct needs with the program, you can expect a greeting card on Thanksgiving, Christmas, etc.\! ----- ### "Legacy or Unity?" — 3.0/5 > **Tracy** | *30 November 2018* | Hospital & Health Care | Recommendation rating: 5.0/10 > > **Pros**: Once I learned how to function in Legacy, it's been hard to re-learn the updated version of Unity. Yes, there have been learning opportunities but there is such a significant change in format, I've not spent the time re-learning what feels like an altogether different system. > > **Cons**: Editing PM work orders has been a challenge. Eliminating duplicates and changing the standard assigned employee should be easier, I would think. > > Customer service has always been exceptional. Almost every request I've ever had has been handled in the same day. ----- ### "Game Changer for Small to Medium Size Companies" — 4.0/5 > **Karthikeyan** | *7 December 2018* | Transportation/Trucking/Railroad | Recommendation rating: 10.0/10 > > **Pros**: This application helped in keeping our sanity while managing our facility which has 14 separate buildings on a 32 acre in a campus type setup. Each building has multiple machines which needed different spares, process and procedures to keep the company performing without any glitches. Specifically, this FacilityOne software helped us to sail smooth during regular ISO and OSHA audits. > > **Cons**: Took a week to train our maintainence techs but Sales and Support team from FacilityOne was there with us in the whole process. > > Ease of document control on top of all PM work being performed on time. ----- ### "A great way to help us keep track of problem areas and keeping outstanding work orders organized." — 5.0/5 > **Bryan** | *3 April 2018* | Restaurants | Recommendation rating: 10.0/10 > > **Pros**: Daily front end ease of use and functionality. Employees not in my department find it easy to use as well and have not been resistant to using. PM scheduler is a great tool that keeps PM's from getting missed. > > **Cons**: There is a learning curve on the back end setting up PM's and some other tasks but once you have it down it's not that bad. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.nz/software/5126/facilityone-work-order-management?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/5126/facilityone-work-order-management) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data