---
description: Review of TicketRoot Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: TicketRoot | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

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# TicketRoot

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> TicketRoot is an event management platform designed to streamline the event process from registration to reporting. It caters to event professionals in sectors such as exhibitions, conferences, festivals, government events, and nonprofit organizations.&#10;&#10;The platform includes tools for registration and ticketing management, exhibitor control, and session organization. It offers check-in solutions using QR code scanning and facial recognition technology. An AI-based event app enhances attendee networking and provides organizers with real-time event control.&#10;&#10;TicketRoot provides post-event analytics through customizable dashboards and reporting tools. It supports cashless payment processing and includes features for badge printing, crew accreditation, lead capture, and AI photo distribution.
> 
> Verdict: Rated **4.8/5** by 27 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 27 Reviews |
| Ease of Use | 4.9/5 | Based on overall reviews |
| Customer Support | 4.7/5 | Based on overall reviews |
| Value for Money | 4.9/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Root ID

## Commercial Context

- **Pricing model**: Usage Based
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Australia, Iceland, India, Ireland, South Africa, Spain, United Arab Emirates, United Kingdom, United States

## Features

- API
- Activity Dashboard
- Attendance Management
- Attendance Tracking
- Attendee Management
- Badge Printing
- Barcode/Ticket Scanning
- Confirmations/Reminders
- Content Management
- Credit Card Processing
- Customer Database
- Customisable Branding
- Customisable Forms
- Customisable Reports
- Customisable Templates
- Data Security
- Discount Management
- Electronic Payments
- Email Marketing
- Email Reminders

## Integrations (5 total)

- Premagic
- Razorpay
- Stripe
- WhatsApp
- WhatsApp Business API

## Support Options

- Email/Help Desk
- FAQs/Forum
- Phone Support
- Chat

## Category

- [Event Booking Software](https://www.softwareadvice.co.nz/directory/4740/event-booking/software)

## Related Categories

- [Event Booking Software](https://www.softwareadvice.co.nz/directory/4740/event-booking/software)
- [Event Apps](https://www.softwareadvice.co.nz/directory/4320/mobile-event-apps/software)
- [Registration Software](https://www.softwareadvice.co.nz/directory/4145/registration/software)
- [Payment Processing Software](https://www.softwareadvice.co.nz/directory/4526/online-payment/software)
- [Event Check In Software](https://www.softwareadvice.co.nz/directory/4375/event-check-in/software)

## Alternatives

1. [Eventbrite](https://www.softwareadvice.co.nz/software/133924/eventgrid) — 4.6/5 (5812 reviews)
2. [Cvent Event Management](https://www.softwareadvice.co.nz/software/99149/cvent-event-management) — 4.5/5 (1099 reviews)
3. [Whova](https://www.softwareadvice.co.nz/software/159316/whova) — 4.8/5 (2479 reviews)
4. [EventsAir](https://www.softwareadvice.co.nz/software/438138/eventsair) — 4.6/5 (79 reviews)
5. [EventCreate](https://www.softwareadvice.co.nz/software/240674/eventcreate) — 4.9/5 (788 reviews)

## Reviews

### "great experience and super fast scans" — 5.0/5

> **RAGHU** | *4 November 2023* | Events Services | Recommendation rating: 10.0/10
> 
> **Pros**: Scanning part was amazing and reports are in depth and very easy to download and view in real time
> 
> **Cons**: No complaints, would love to try their cashless system soon.

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### "Fantastic Experience at Bharat Fintech 2025" — 5.0/5

> **Rajneesh** | *6 February 2025* | Events Services | Recommendation rating: 10.0/10
> 
> **Pros**: The speed at which they got attendees in, at no point was there more than 2 people in a single isle, and with minimal hardware.
> 
> **Cons**: The web dashboard is not complete, their approach is mobile first.
> 
> Have worked with them now over multiple events, they improve with each event and innovate, their industry collaborations make them a favourite.

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### "Flexible event access control and in-event payments built around our festival" — 5.0/5

> **Kinnari** | *27 July 2026* | Retail | Recommendation rating: 10.0/10
> 
> **Pros**: What we liked most was TicketRoot’s flexibility. Our festival had several different attendee journeys, including invite-only access, public registrations, paid registrations, QR check-ins, and on-site badge printing.&#10;Instead of asking us to change the event to fit their software, the TicketRoot team adapted the technology to fit our festival. They helped us create different combinations of registration, payments, access, and check-in flows within one connected setup.&#10;Their team also provided the hardware and on-ground support needed to make these journeys work smoothly at the venue.
> 
> **Cons**: Since the platform allowed us to create several customized attendee journeys, the planning and testing stage required detailed coordination. However, the TicketRoot team was involved throughout and helped us set up and test every flow before the event.
> 
> Our overall experience with TicketRoot was excellent. Their biggest strength was their flexibility and ability to customize the event technology around the way we wanted to run our festival.&#10;&#10;We used TicketRoot as an end-to-end event  ticketing, payment, and attendee management platform for a multi-day, high-footfall brand event. The event included invite-only influencer access, public registrations, paid ticketing, QR code tickets, QR check-ins, attendee verification, personalised voucher printing, food and activity sales, and wristband-based cashless payments at the festival.&#10;&#10;The TicketRoot team configured dynamic ticket tiers, promo codes, unique pricing, and different access rules for each day and audience type. This allowed us to manage invite-only, public, and paid entry through one connected platform while also supporting the wider festival journey.&#10;&#10;The same system was used for registration source tracking, attendee entry, voucher fulfilment, wristband payments, food and activity purchases, live dashboards, transaction reporting, and post-event data. Instead of asking us to adjust the festival to fit a fixed product, TicketRoot worked with our team to build the workflows around the experience we wanted to create.&#10;&#10;What stood out most was their ability to bring ticketing, access control, payments, attendee engagement, and on-ground operations together. TicketRoot worked as a flexible event technology partner, not just a software provider, and helped us deliver a branded and well-managed festival experience across cities.

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### "Ticket Root Admin App, a powerful tool for event organizers and managers. Discover how this app simp" — 3.0/5

> **Adarsh** | *22 October 2023* | Construction | Recommendation rating: 7.0/10
> 
> **Pros**: I like the most scanning part and payment part
> 
> **Cons**: All over the system is good but , it takes the time for payment .
> 
> The app is magnifecent good , and software is also good

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### "Excellent Badging and Event App for Attendees" — 5.0/5

> **Kajal** | *6 February 2025* | Financial Services | Recommendation rating: 10.0/10
> 
> **Pros**: Fantastic experience as an organiser at Bharat Fintech Summit 2025, highly recommend to work with TicketRoot. The registration and badging was super smooth across two days and users loved the event app as well.
> 
> **Cons**: They could do better using transparent lables, else all was good.
> 
> We used a lot, from online ticketing, to checkins and badging with eco friendly badges and a white label event app as well for attendees.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/509085/TicketRoot)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/509085-TicketRoot/> |
| en-AU | <https://www.softwareadvice.com.au/software/509085/TicketRoot> |
| en-GB | <https://www.softwareadvice.co.uk/software/509085/TicketRoot> |
| en-IE | <https://www.softwareadvice.ie/software/509085/TicketRoot> |
| en-NZ | <https://www.softwareadvice.co.nz/software/509085/TicketRoot> |

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