---
description: Review of Aveni Detect Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Aveni Detect | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

Breadcrumb: [Home](/) > [Artificial Intelligence (AI) Software](/directory/4360/artificial-intelligence/software) > [Aveni Detect](/software/505100/Aveni-Detect)

# Aveni Detect

Canonical: https://www.softwareadvice.co.nz/software/505100/Aveni-Detect

> Aveni Detect is a quality assurance and compliance platform designed for regulated financial services. It automates the review of customer calls and documents so teams can identify and act on the highest-risk cases. The platform applies financial services–specific natural language processing to analyze every interaction, replacing random sampling with complete coverage.

Aveni Detect supports mid-sized to large financial services firms with established QA or compliance functions. Common users include heads of QA or Compliance who require consistent oversight and accurate reporting, chief risk officers and consumer duty champions who need to meet regulatory obligations and operations and training managers focused on performance improvement. Current clients include UK banks, wealth managers, mortgage and protection providers, and debt recovery specialists.

Aveni Detect reviews all calls and documents to detect conduct risks, customer vulnerability, complaints and process failures. It prioritizes cases for human review using risk scoring, reducing the time spent on low-value assessments, automates document checks for accuracy and completeness and surfaces coaching opportunities by identifying skills gaps and communication patterns. It provides early detection of vulnerability and complaints, improving customer outcomes and targeted coaching based on consistent, data-driven insights. Aveni Detect integrates with  CRM and contact centre systems. It is configured to match each organization’s QA forms, terminology, and compliance framework. Once deployed, all calls and related documents are processed automatically and results are available through a navigable interface.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: Aveni

## Commercial Context

- **Pricing model**: Usage Based
- **Pricing Details**: Pricing is primarily usage-based, with costs linked to the minutes of audio and documents processed on the platform
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop)
- **Supported Languages**: English
- **Available Countries**: Ireland, United Kingdom

## Features

- Activity Dashboard
- Data Import/Export
- Document Management
- Machine Learning
- Monitoring
- Natural Language Processing
- Performance Metrics
- Process/Workflow Automation
- Real-Time Data
- Reporting/Analytics
- Role-Based Permissions
- Sentiment Analysis
- Third-Party Integrations

## Integrations (7 total)

- Daktela
- Genesys
- Google Meet
- Microsoft Teams
- Wildix
- ZooM
- Zoom Workplace

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support

## Category

- [Artificial Intelligence (AI) Software](https://www.softwareadvice.co.nz/directory/4360/artificial-intelligence/software)

## Alternatives

1. [VideoExpress](https://www.softwareadvice.co.nz/software/449984/VideoExpress) — 4.7/5 (6570 reviews)
2. [Anyword](https://www.softwareadvice.co.nz/software/231859/anyword) — 4.8/5 (391 reviews)
3. [MarketingBlocks](https://www.softwareadvice.co.nz/software/372577/marketingblocks) — 4.8/5 (277 reviews)
4. [ChatGPT](https://www.softwareadvice.co.nz/software/412748/chatgpt) — 4.4/5 (355 reviews)
5. [Afforai](https://www.softwareadvice.co.nz/software/428018/afforai) — 4.8/5 (57 reviews)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/505100/Aveni-Detect)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/505100-Aveni-Detect/> |
| en-AU | <https://www.softwareadvice.com.au/software/505100/Aveni-Detect> |
| en-GB | <https://www.softwareadvice.co.uk/software/505100/Aveni-Detect> |
| en-IE | <https://www.softwareadvice.ie/software/505100/Aveni-Detect> |
| en-NZ | <https://www.softwareadvice.co.nz/software/505100/Aveni-Detect> |

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