--- description: Review of iNextLabs Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: iNextLabs | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Chatbot Software](/directory/3923/chatbot/software) > [iNextLabs](/software/502554/iNextLabs) # iNextLabs Canonical: https://www.softwareadvice.co.nz/software/502554/iNextLabs Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.nz/software/502554/iNextLabs?page=2) > iNextLabs is an artificial intelligence platform designed to automate conversations, document processing, and business insights within enterprise workflows. It is used across industries such as healthcare, financial services, retail, and food and beverage to reduce manual tasks and support decision-making processes. The platform is applicable to areas including human resources, procurement, sales and marketing, customer support, and information technology. The platform includes three AI agents that work together as an integrated intelligence system. inFlow EngageAI manages customer interactions, supports sales processes, and facilitates lead generation. inFlow DocsAI extracts and validates data from documents while ensuring compliance. inFlow InsightsAI allows teams to query enterprise data using natural language and receive analytical insights with detailed explanations. These agents share information, enabling insights from one area to enhance performance in others. The platform supports multiple communication channels, including chat, voice, and avatar interfaces. It offers energy-efficient operations and is deployed on carbon-conscious infrastructure in green cloud regions. It includes enterprise-grade security, data governance controls, and master data management features. > > Verdict: Rated **4.8/5** by 17 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 17 Reviews | | Ease of Use | 4.9/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: iNextLabs ## Commercial Context - **Pricing model**: Usage Based (Free Trial) - **Pricing Details**: Please contact iNextLabs for pricing details. - **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise) - **Supported Languages**: English - **Available Countries**: Afghanistan, Armenia, Azerbaijan, Bahrain, Bangladesh, Bhutan, Brunei, Cambodia, China, Georgia, Hong Kong SAR China, India, Indonesia, Iran, Iraq, Israel, Japan, Jordan, Kazakhstan, Kuwait and 29 more ## Features - AI/Machine Learning - API - Chat Transcript - Chat/Messaging - Chatbot - Contextual Guidance - Customer Experience Management - Customer Support - Customisable Branding - Engagement Tracking - Feedback Management - Generative AI - Intent Recognition - Knowledge Base Management - Live Chat - Multi-Channel Communication - Multi-Channel Management - Multi-Language - Natural Language Processing - Natural Language Search ## Integrations (11 total) - FloWave - HubSpot CRM - Microsoft Azure - Microsoft Teams - Salesforce Platform - Shopify - Snowflake - WhatsApp Business API - Zendesk Explore - Zendesk Suite - Zoho CRM ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Chatbot Software](https://www.softwareadvice.co.nz/directory/3923/chatbot/software) ## Related Categories - [Chatbot Software](https://www.softwareadvice.co.nz/directory/3923/chatbot/software) - [Conversational AI Platforms](https://www.softwareadvice.co.nz/directory/4010/conversational-ai-comparison/software) ## Reviews ### "Highly recommended" — 5.0/5 > **Verified Reviewer** | *29 December 2022* | E-Learning | Recommendation rating: 10.0/10 > > **Pros**: The natural language processing and AI at its best > > **Cons**: Na. Almost everything is there and the team is highly flexible to make changes accordingly > > Highly recommended ----- ### "Automate Your Business Support" — 5.0/5 > **Arun** | *24 March 2023* | Apparel & Fashion | Recommendation rating: 10.0/10 > > **Pros**: We really saved a lot of time and money that we spent on our customer support. They did customisation to the core as the business needed. > > **Cons**: Nothing much. Looking forward to many new features. ----- ### "Hey, there this is shalz reviewing" — 4.0/5 > **Shalini** | *24 February 2023* | Information Technology & Services | Recommendation rating: 8.0/10 > > **Pros**: Dashboard, an glance review page, which gives most of the information > > **Cons**: No comments, Being a new user i do not want to judge so much. > > Overall, It was a great experience getting into the AI world. We are keeping baby steps into it.Looking forward to the great things ----- ### "Next Gen Bot" — 5.0/5 > **Vidhya** | *24 March 2023* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: Human like interactive chat bot. Ease of doing business. > > **Cons**: Nothing that I can think of. I would recommend strongly to do business with inextlabs > > Great experience for our customers, made our life simple by answering the customer queries much faster and in precise. ----- ### "Thank you for your support" — 5.0/5 > **Rahul** | *1 March 2023* | Financial Services | Recommendation rating: 10.0/10 > > **Pros**: As an organization as we grew up we had lots of clients and we had to different types of communications with different types of clients so we needed different channels which we were finding difficult. Inxetlab's whatsapp business message helped us to solve this problem and reduced the human involvement and increased the productivity. And website chatbot helped us to reduce the junk leads because the bot helped the users to understand well about our services and products. The ease of using of the product is really commendable. > > **Cons**: Initially we had some issues with the features of the product and some bugs also were there. But the inexlabs team has resolved all those issues in a very short time span. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.nz/software/502554/iNextLabs?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/502554/iNextLabs) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data