---
description: Review of Serv-U FTP Server Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
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title: Serv-U FTP Server | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

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# Serv-U FTP Server

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> Serv-U File Transfer Protocol (FTP) Server is an on-premise collaboration solution by SolarWinds. The solution enables organizations to exchange files with trading partners. Key features include file management, user group creation and permissions management.&#10;&#10;Serv-U FTP offers a mobile device interface and web client to upload, view and download files. It also provides a drag-and-drop option to exchange files and create user groups. The solution allows users to send large files by using a built-in plug-in known as Web Client Pro. It also lets users send multiple files at once.&#10;&#10;Serv-U FTP enables organizations to define the number of maximum sessions on the server to avoid bandwidth throttling. It also helps with file transfer administration by enabling users to monitor sessions in real-time and view transfer statistics.&#10;&#10;Serv-U FTP is compatible with Windows, CentOS, Linux, Fedora, Ubuntu and OpenSUSE.
> 
> Verdict: Rated **4.5/5** by 17 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 17 Reviews |
| Ease of Use | 4.3/5 | Based on overall reviews |
| Customer Support | 4.2/5 | Based on overall reviews |
| Value for Money | 4.3/5 | Based on overall reviews |
| Features | 4.2/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: SolarWinds
- **Location**: Tulsa, US
- **Founded**: 1999

## Commercial Context

- **Starting Price**: US$576.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: Pricing is per server, tiered structure.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Linux (On-Premise)
- **Supported Languages**: English
- **Available Countries**: Canada, United States

## Features

- Access Controls/Permissions
- Audit Trail
- Collaboration Tools
- Compliance Management
- Document Management
- Encryption
- File Management
- File Transfer
- Mobile Access
- Real Time Synchronisation
- Search/Filter

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [File Sharing Software](https://www.softwareadvice.co.nz/directory/4535/file-sharing/software)

## Related Categories

- [File Sharing Software](https://www.softwareadvice.co.nz/directory/4535/file-sharing/software)
- [Document Control Software](https://www.softwareadvice.co.nz/directory/4233/document-control/software)

## Alternatives

1. [Google Drive](https://www.softwareadvice.co.nz/software/105807/google-drive) — 4.8/5 (28490 reviews)
2. [Google Workspace](https://www.softwareadvice.co.nz/software/344998/google-workspace) — 4.7/5 (17559 reviews)
3. [OneDrive](https://www.softwareadvice.co.nz/software/23542/onedrive) — 4.5/5 (12700 reviews)
4. [LimeWire](https://www.softwareadvice.co.nz/software/525185/LimeWire) — 4.8/5 (449 reviews)
5. [Dropbox Business](https://www.softwareadvice.co.nz/software/132175/dropbox) — 4.5/5 (21688 reviews)

## Reviews

### "A great, full featured FTP/SFTP platform" — 5.0/5

> **Kurt** | *5 April 2019* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: Very robust platform with all the expected bells and whistles of a FTP server.  Easy setup providing a number of different setup options (DMZ, Proxy, etc).  Intuitive management console.
> 
> **Cons**: Honestly, since we've implemented a few months ago we have yet to run into anything we don't like.
> 
> Solid offering from Solarwinds\!

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### "Easy option for FTP access to anyone" — 5.0/5

> **Kurt** | *7 February 2022* | Civil Engineering | Recommendation rating: 9.0/10
> 
> **Pros**: The ease of use for my users was the best thing about this software.  Once they are trained up, they could upload files and give outside users the correct permissions.  The other thing I really enjoyed was the ease in which logs were configured to be emailed to us (with terms of service).
> 
> **Cons**: Upgrading, although easy, was always a bit time consuming.  As little as it needed done, I always had to look up exactly how to do it before I tried.
> 
> Serv-U FTP gave us a quick way to share large, important documents with our clients.  Ease of configuration and use a bonus\!

-----

### "They have the worst support i've ever experienced in my 15 years of IT." — 1.0/5

> **Greg** | *15 December 2017* | Hospital & Health Care | Recommendation rating: 0.0/10
> 
> **Pros**: Serv-U FTP is an after thought for SolarWinds if you call there support it in the other category in there list of products and its displayed in the support that they provide. They will submit your support tickets to there development  team then you'll never get an update I have a critical support case that has been open for six months with no responds. I reached out to them 3 times a week no updates. Due to the lack of responds we had to migrate to GoAnyWhere MFT. Please know that im not ranting but im so frustrated with Serv-U FTP support or lack there of.
> 
> **Cons**: Please don't wast your time with Serv-U FTP,  to get support from them i had to reach out to product management via linkedin because the normal path for support was not providing me with any answers. six months we had a ticket open with no answers, six months.&#10;&#10;If anyone from serv-u would like to discuss please reach-out to me
> 
> None

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### "Excellent FTP/SFTP/HTTPS file transfer server software that is Enterprise ready." — 5.0/5

> **Verified Reviewer** | *15 December 2017* | Internet | Recommendation rating: 10.0/10
> 
> **Pros**: We really like the multiprotocol support including SFTP w/ SSH Key and/or Password Authentication, FTP (if you're stuck in the past) and HTTP/HTTPS is good for those users that can't figure out how to run a File Transfer Client  on their machine.  We utilize the database backend functionality to store our user authentication so multiple servers can share it.  I've used Serv-U for \&gt; 15 years.   It's my favorite Solarwinds product purchase; though we bought it from RhinoSoft back in the day.
> 
> **Cons**: Long ago, they didn't have a good automated user creation system for the database backend.  We brewed our own solution using some guidelines they mentioned.  I haven't looked to see if that has improved over the last 12 years or so.  I'd also like to see a tool that can find individual or groups of full session logs related to a search string (user, or filename/directory).  I brewed my own version of that as well.  Perhaps they have something.  The Solarwinds support site/community is tough to navigate; so it's hard to know what accompanying tools are available.
> 
> Excellent Enterprise-Ready File Transfer Server software.  If you keep up with the new releases; you should be able to minimize any major security threats.

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### "Popular and widely used file transfer protocol (FTP) server software developed by SolarWinds" — 5.0/5

> **Vallo** | *25 November 2023* | Computer & Network Security | Recommendation rating: 9.0/10
> 
> **Pros**: Enables users to share files easily and collaborate on projects by providing a secure platform for file transfers. Supports automation through event-driven actions. For example, you can configure the server to execute certain actions when specific events occur, such as a file upload or download.
> 
> **Cons**: I can't point out any significant weaknesses in this software product \!
> 
> The overall experience with this product is entirely positive. Product is available for Windows and Linux, providing flexibility for deployment in different environments.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/50025/serv-u-mft)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/file-sharing/serv-u-mft-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/50025/serv-u-mft> |
| en-GB | <https://www.softwareadvice.co.uk/software/50025/serv-u-mft> |
| en-IE | <https://www.softwareadvice.ie/software/50025/serv-u-mft> |
| en-NZ | <https://www.softwareadvice.co.nz/software/50025/serv-u-mft> |

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