--- description: Review of Toast POS Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Toast POS | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Retail Inventory Management Software](/directory/30/inventory-management-software/software) > [Toast POS](/software/4997/toast-pos) # Toast POS Canonical: https://www.softwareadvice.co.nz/software/4997/toast-pos Page: 1 / 23\ Next: [Next page](https://www.softwareadvice.co.nz/software/4997/toast-pos?page=2) > Toast POS is a comprehensive point-of-sale system designed specifically for the restaurant industry. It is more than just a tool to accept payments; it is the central nervous system of a restaurant's operations, integrating a suite of functionalities to manage all aspects of the business. The system includes cloud-based software that allows restaurateurs to access their business data and operations from anywhere, at any time, ensuring they remain in control even when they are away from the establishment. With a focus on durability and aesthetics, Toast's hardware is restaurant-grade, built to withstand the rigors of the food service environment, including spills and high-temperature conditions. The hardware options such as Toast Flex and Toast Go are both spill-proof and dust-proof, blending functionality with design to complement the restaurant's décor while ensuring reliability. Toast's software platform prioritizes user-friendliness with an intuitive interface that simplifies training and daily operations. Employees can easily navigate the POS system, and management can implement menu changes across all devices instantaneously. The system regulates and tracks menu items through its inventory with real-time updates, minimizing the hassle of manual counts and avoiding customer dissatisfaction due to unavailable items. The integration capabilities of Toast POS are expansive, connecting with applications from various partners. This allows for a seamless operation that includes not just the point-of-sale but also extends to online ordering, marketing, and staff management. Its payment processing system boasts transparent pricing with no hidden fees, providing restaurant owners a reliable and straightforward pricing structure for transactions. Tableside ordering and payment functionalities are embodied within the platform, empowering staff to enhance guest experience through increased interaction and swift service. The Toast POS enables servers to process orders and payments right at the customer's table, which can help turn tables faster and increase the establishment's revenue. In addition to its operational capabilities, Toast POS provides analytical tools that give detailed insights into sales, product mix, and labor costs, allowing restaurant owners and managers to make informed decisions based on performance data. Whether one operates a single location or manages multiple establishments, the system's analytics and reporting features provide an integrated oversight that supports strategic planning and operational adjustments. To support its clients, Toast offers free 24/7/365 support, ensuring that restaurants can always access assistance when needed. Team members who understand both the platform and restaurant operations are on hand to offer help, ensuring that any issues are promptly resolved and minimizing the impact on the restaurant's service. For new restaurants, Toast POS offers starter kits that are customizable, providing a scalable solution to help these businesses grow. Its adaptability to different service models, from quick service and full service to fine dining and cafes, makes Toast an agile and effective partner to a variety of restaurant types, conveying its commitment to the unique needs of each dining establishment it serves. > > Verdict: Rated **4.1/5** by 554 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.1/5** | 554 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support | 3.7/5 | Based on overall reviews | | Value for Money | 3.8/5 | Based on overall reviews | | Features | 4.1/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: Toast - **Location**: Boston, US - **Founded**: 2011 ## Commercial Context - **Starting Price**: US$69.00 - **Pricing model**: Flat Rate (Free version available) - **Pricing Details**: Toast POS offers 3 different pricing tiers: Starter Kit, Point of Sale, Build Your Own Starter Kit - $0 per month. Targeted at single-location restaurants that need 1-2 terminals. Includes hardware kit with no upfront costs, cloud-based POS, one terminal (additional charges for more devices), and additional add-ons. Point of Sale - $69 per month. Aimed at restaurants requiring core functionality and flat-rate processing. Offers a monthly software subscription, choose your hardware, cloud-based POS, custom hardware configuration, and additional add-ons. Build Your Own - Custom Pricing Suitable for restaurants seeking to optimize operations with the full Toast platform. Features may include online ordering, delivery, payroll, tips management, inventory, employee benefits, scheduling, marketing, loyalty and gift cards, amongst others. Hardware setup is customizable - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile) - **Supported Languages**: English - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 210 more ## Features - AI Copilot - API - Access Controls/Permissions - Accounting Integration - Activity Dashboard - Alerts/Notifications - Barcode/Ticket Scanning - Billing & Invoicing - Built-in Accounting - Cash Management - Commission Management - Contact Management - Credit Card Processing - Customer Accounts - Customer Management - Customisable Branding - Customisable Reports - Data Import/Export - Data Security - Delivery Estimate ## Integrations (68 total) - 7shifts - Avero Slingshot - Backbar - BevSpot Food and Beverage Management - Bloom Intelligence - Brightloom - Cartwheel - ChowNow - Chowly - Cirrus - Cloudbeds - Cohesion - Como Sense - Craftable - CrunchTime ... and 53 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) ## Category - [Retail Inventory Management Software](https://www.softwareadvice.co.nz/directory/30/inventory-management-software/software) ## Related Categories - [Retail Inventory Management Software](https://www.softwareadvice.co.nz/directory/30/inventory-management-software/software) - [iPad Kiosk Software](https://www.softwareadvice.co.nz/directory/39/touch-screen-pos-software/software) - [Restaurant POS Software](https://www.softwareadvice.co.nz/directory/41/restaurant-pos-software/software) - [POS Systems](https://www.softwareadvice.co.nz/directory/210/web-based-point-of-sale-software/software) - [Restaurant Management Software](https://www.softwareadvice.co.nz/directory/2165/restaurant-management/software) ## Alternatives 1. [Restroworks](https://www.softwareadvice.co.nz/software/77505/Restroworks) — 4.9/5 (661 reviews) 2. [Clover](https://www.softwareadvice.co.nz/software/61761/clover) — 3.8/5 (579 reviews) 3. [Epos Now](https://www.softwareadvice.co.nz/software/21000/epos-now) — 3.8/5 (727 reviews) 4. [Rezku POS](https://www.softwareadvice.co.nz/software/35046/rezku) — 4.7/5 (42 reviews) 5. [SpotOn](https://www.softwareadvice.co.nz/software/96536/spoton-restaurant) — 4.2/5 (371 reviews) ## Reviews ### "Something for Every Company" — 5.0/5 > **Sara** | *8 August 2025* | Restaurants | Recommendation rating: 10.0/10 > > **Pros**: Ease of use for front of house team members, and guests and the many different features that Toast POS has that can be specified to our needs. > > **Cons**: Support calls can take a long time to get to the right department and have someone know how to fix the issue. > > Overall, my experience with Toast POS has been great. Programming is relatively easy and intuitive to figure out. The reporting features, tip management, and online ordering are just a few of my favorite things about Toast. ----- ### "Good product" — 4.0/5 > **LINDA** | *5 August 2026* | Hospitality | Recommendation rating: 7.0/10 > > **Pros**: It is really easy to run reports. It was easy to train the users how to do the transactions. I can click on numbers and it will expand to show where they came from. > > **Cons**: Today the sales and A/R reports and cash did not tie out. I called and they said it was a known problem that they are getting other calls on and they are working on it. I got an email saying it was done and so I ran the reports again and they still didn't work. I called again and they said I shouldn't have gotten and email; it is not done. So I've done lots of useless work. > > The users in the restaurants really like it. It is mostly good for the accounting department with a few minor things I don't like., ----- ### "Toast is a modern and still growing POS and restaurant management product" — 5.0/5 > **heather** | *28 March 2019* | Restaurants | Recommendation rating: 8.0/10 > > **Pros**: Toast allows users to log on to its website to edit menu items, run reports, track punch-in's. In the past, POS systems were loaded into desktops in the back office. It's so refreshing to update, edit, and from anywhere because it's based off a website. The devices that Toast has selected for installation in the restaurants are modern, slim, and highly functional. > > **Cons**: Toast can slow down, which isn't good news when the restaurant is busy. The sales tracking is still not as robust as I would hope from a product that does so much else so well. For instance, it can be hard to get results on the sales of a menu item for an entire year. > > Toast has helped us organize and stay nimble through aggressive company growth. Looking forward to the next period with Toast where we adopt their HR, payroll, and scheduling features. ----- ### "Modern Technology" — 5.0/5 > **Courtney** | *10 June 2026* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: My favorite thing about Toast POS is the ease of use for the employees. During interviews with potential candidates, as well as casual conversations with current employees - the verdict is clear - Toast is a favorite in our industry\!\! > > **Cons**: My least favorite part about Toast is the constant "double charges" that guests see. It appears when guests pay with "tap to pay" it tends to put a hold on the total amount, and then charges them that amount. The hold eventually falls off, but it has been very concerning to our guests. > > Overall, Toast is a great, modern software in the hospitality industry. The technology is very modern, surpassing the competitors by a long shot\! ----- ### "Great POS System\!" — 5.0/5 > **Lauren** | *29 April 2026* | Restaurants | Recommendation rating: 8.0/10 > > **Pros**: Easy to use, in depth reporting, employee time management and scheduling with sling. Fast support response time. Sales data syncs with our accounting system seamlessly and is highly customizable though xtrachef. > > **Cons**: Permission sets for employees can be confusing. We also use xtachef. The xtrachef add on is robust and can be a little counterintuitive > > Overall, we have had a great experience with Toast. The program is intuitive and I love the different subscriptions and programs that are available. Troubleshooting is easy. The point of sale is easy to update and the staff likes the interface. ----- Page: 1 / 23\ Next: [Next page](https://www.softwareadvice.co.nz/software/4997/toast-pos?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/4997/toast-pos) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data