About Toast POS
Toast POS pricing
Toast POS has a free version and does not offer a free trial. Toast POS paid version starts at US$165.00/month.
Alternatives to Toast POS
Toast POS Reviews
Feature rating
- Industry: Food & Beverages
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
So Great to Have Everything Consolidated
Overall I think after a lot of research and a couple of trials Toast seemed to be the best option as a long-term solution. I believe it can grow with us over the years.
Pros
One stop shop plug and play solution! I was not interested in having to switch between systems and wanted easy reporting across the business.
Cons
Takes a while to learn all the functionality but worth it once learned. Although it’s not a problem with the software itself, either a better hard copy training manual or disk would be helpful.
Reasons for Switching to Toast POS
More robust and offered more scale as we grow to keep everything on one platform.Response from Toast
Hi Jeff, Jasmine from Toast here. We're thrilled to hear you are enjoying your all-in-one, Toast POS System! For helpful training material, encourage you to refer to Toast Central at https://central.toasttab.com/s/.
- Industry: Hospitality
- Company size: 5,001–10,000 Employees
- Used Daily for 2+ years
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Review Source
I'd give it a 10 but then it would be perfect!
Overall, I really enjoy the system. It's simple to program and they have a great support system. It's worth the investment to pay for extended support until you or a manager has the ins and outs of the backend in hand. The reporting is awesome and when used the right way, you have your answers to questions you didn't even know you needed to ask.
Pros
I have been using restaurant POS for over 20 years and Toast has shown itself to be one of the best on the market. It is so user-friendly and easy to work in, including the handhelds, that it's amazing. In training new teams they offer a great program and support team. The layout is ideal for high-volume. Reporting is excellent. I refer Toast to most of our clients.
Cons
As with any new system you install, there will be issues and "clunks." Toast is no exception. The worst was the display screen and the use of it on the line. If you do not set aside enough time to train, prior to opening or first use, it will be challenging to understand, especially if you are not used to systems other than tickets and calling out. It just takes time getting used to and working out the kinks upon install.
Reasons for Choosing Toast POS
We needed to have a better system than the old one we were using, as in most places. Toast offered the package at a wonderful price and the system supports the costs.Switched From
Aloha CloudReasons for Switching to Toast POS
Price, support, system useResponse from Toast
Hi there, Mora from Toast here. It's great to hear that your positive experiences with Customer Care have enabled you to efficiently train up new team members. Thank you for providing this feedback!
- Industry: Food & Beverages
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
TheManhattan
Positive - especially with help desk
Pros
Nothing to add - survey questions covered it all.,,
Cons
Would like payroll assistance available on weekends
Response from Toast
Hi Diane, thanks for your review! Please let us know how we can continue to improve to meet your needs as a customer. - Carrisa
- Industry: Restaurants
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Rip Off
Good luck get somebody in the phone and resolve the issue no ( 1 )speak English
Pros
if I can give O star I will the suck your money out .
Cons
I order product the messed up my order and charge me and have another the send me and charge me for the sand me label after three day sen the product back after milion call and email and no supervisor to talk and if you do he can Resolve anything and not get my credit back till after 28 days this is the most Ridiculous thing I ever hear you lost me as a customer and you'r not supporting Restarant business your there for take advantage of small business!!!!
Response from Toast
Hi Kay, thanks for sharing your experience. We'll be following up directly to hopefully get this resolved.
- Industry: Food & Beverages
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Very Robust and Versatile POS w/ minor hiccups and One NO NO Add-On Feature
I'm now pretty savvy w/ Toast POS after 6 mo of use.
Pros
Robust and Versatile POS for full service restaurant. Perfect for full service restaurant. it does have some minor hiccups. Probably the best POS on the market. Integrates well w/ Open Table. Good support w/ little wait time most time.
Cons
Toast offers many useful integration except One major NO NO Add-on is Toast Payroll - it's a disaster. totally user unfriendly. clumsy, many non-sense system questions that cause confusion, lack of even the simplest and most basic yet required reporting. Even it's nice to have the time cards get carried over automatically, you would be better off using 3rd party time management and payroll app.
Reasons for Switching to Toast POS
Features and integrations were not as comprehensiveResponse from Toast
Hi Charles, we appreciate your review. We'll be sure to pass along your feedback to our team. - Carrisa
