--- description: Review of AWS Systems Manager Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: AWS Systems Manager | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [IT Management Software](/directory/4563/it-management/software) > [AWS Systems Manager](/software/497430/AWS-Systems-Manager) # AWS Systems Manager Canonical: https://www.softwareadvice.co.nz/software/497430/AWS-Systems-Manager Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.co.nz/software/497430/AWS-Systems-Manager?page=2) > AWS Systems Manager is a comprehensive management solution that helps organizations improve visibility and control over their resources on AWS, on-premises, and at the edge. It caters to a wide range of industries and organizations that need to manage their applications and infrastructure efficiently. The system helps shorten the time to detect and resolve operational issues. It allows organizations to maintain instance compliance against their patch configuration and custom policies. AWS Systems Manager also enables organizations to automate the configuration and ongoing management of their applications and resources. The service centralizes operational data in a single console, allowing organizations to gain actionable insights across AWS services and third-party tools. This helps organizations make informed decisions and take appropriate actions to optimize their operations. > > Verdict: Rated **4.6/5** by 67 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 67 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Amazon Web Services - **Location**: Seattle, US - **Founded**: 2006 ## Commercial Context - **Pricing model**: (Free Trial) - **Pricing Details**: Contact Amazon Web Services directly for pricing details. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: United States ## Features - Activity Tracking - Alerts/Notifications - Capacity Management - Configuration Management - Dashboard - Data Import/Export - Event Logs - IT Asset Management - IT Reporting - Incident Management - Maintenance Scheduling - Patch Management - Real-Time Monitoring - Real-Time Notifications - Security Tools ## Support Options - Email/Help Desk - FAQs/Forum - Chat ## Category - [IT Management Software](https://www.softwareadvice.co.nz/directory/4563/it-management/software) ## Alternatives 1. 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Users heavily favor the ability to replace bastion hosts with secure Session > > **Cons**: primary drawbacks of AWS Systems Manager are its overwhelming complexity, steep learning curve, and the "hodgepodge" nature of its, at times, overlapping tools. ----- ### "Seamless integration with other AWS services and Good automation tool" — 5.0/5 > **Jitae** | *3 September 2025* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: Very good integration with other AWS services and can have up to 10000 standard parameters as free tier to store config data or secrets in Parameters Store. Also if you utilize or deploy any infra resources using AWS Cloudformation stack, then you can just directly access to System Manager Parameter Store Keys without exposing your values. > > **Cons**: Most painful moments in AWS System Manager is Automation documentation failures. It does not have any options starting over where it fails and so you have to start Automation documents from beginning. And if your app or webservices heavily rely on AWS Systems Manager Parameter Store, then you would see lots of api throttling errors while getting values from SSM PS. > > We've been using mostly in Parameter Store/Run Command/Automation for many years. Run Command/Automation is pretty good tool to maintain/deployment tasks on our ec2 instances. We could also utilize those services to create AMIs and patching systems on regular basis ----- ### "Mixed Emotions with AWS" — 5.0/5 > **Verified Reviewer** | *3 October 2025* | Real Estate | Recommendation rating: 2.0/10 > > **Pros**: I like that it securely connects to EC2 instances. Automate patching operating systems and applications. > > **Cons**: hard to predict cost and can overwhelm the person using the software. It is also hard to estimate bills without unknown charges. > > It is reliable and has a pay as you model. It is usually the first to market with new cloud technologies. ----- ### "AWS Systems Manager a helpful necessity in AWS" — 5.0/5 > **Verified Reviewer** | *23 September 2025* | Education Management | Recommendation rating: 10.0/10 > > **Pros**: The thing we like the most about AWS Systems Manager is it's ability to manage and control our instances in one place across multiple accounts. > > **Cons**: The thing I like least about AWS Systems Manager is that the amount of things that are packed into the side bar can be confusing to what is actually a core service offered by Systems manager. > > My overall experience has been great. Being able to control systems via sessions manager instead of having to use ssh keys is a critical part of our control of our environment and patch management. ----- ### "AWS System Manager:Time-Saving tool." — 4.0/5 > **Rekha** | *13 August 2025* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: Thing I liked the most is that it really brings everything together and make task super easy. I can check on EC2 instances, push patches, or even handle servers outside AWS without jumping between tools. The automation they provide saves alot of time and I don't have to do all manually. Also, it plays nicely with other AWS features like Session Manager, which makes remote access way easier. The fact that most features don’t add extra cost is a big plus too. > > **Cons**: In the beginning it was little bit tough to figure out. Like you have to set up roles, permissions, and the agent, which isn’t exactly beginner-friendly. Some options are a little hidden in the interface, so I had to dig around or watch a couple of tutorials. > > After the setup pain, it just works. Day-to-day tasks like patching or installing software became super simple, and I feel like I spend less time babysitting servers. It’s a solid tool if you’re already using AWS and want to keep things organized. ----- Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.co.nz/software/497430/AWS-Systems-Manager?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/497430/AWS-Systems-Manager) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data