--- description: Review of AWS Systems Manager Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: AWS Systems Manager | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [IT Management Software](/directory/4563/it-management/software) > [AWS Systems Manager](/software/497430/AWS-Systems-Manager) # AWS Systems Manager Canonical: https://www.softwareadvice.co.nz/software/497430/AWS-Systems-Manager Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.co.nz/software/497430/AWS-Systems-Manager?page=2) > AWS Systems Manager is a comprehensive management solution that helps organizations improve visibility and control over their resources on AWS, on-premises, and at the edge. It caters to a wide range of industries and organizations that need to manage their applications and infrastructure efficiently. The system helps shorten the time to detect and resolve operational issues. It allows organizations to maintain instance compliance against their patch configuration and custom policies. AWS Systems Manager also enables organizations to automate the configuration and ongoing management of their applications and resources. The service centralizes operational data in a single console, allowing organizations to gain actionable insights across AWS services and third-party tools. This helps organizations make informed decisions and take appropriate actions to optimize their operations. > > Verdict: Rated **4.6/5** by 65 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 65 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Amazon Web Services - **Location**: Seattle, US - **Founded**: 2006 ## Commercial Context - **Pricing model**: (Free Trial) - **Pricing Details**: Contact Amazon Web Services directly for pricing details. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: United States ## Features - Activity Tracking - Alerts/Notifications - Capacity Management - Configuration Management - Dashboard - Data Import/Export - Event Logs - IT Asset Management - IT Reporting - Incident Management - Maintenance Scheduling - Patch Management - Real-Time Monitoring - Real-Time Notifications - Security Tools ## Support Options - Email/Help Desk - FAQs/Forum - Chat ## Category - [IT Management Software](https://www.softwareadvice.co.nz/directory/4563/it-management/software) ## Alternatives 1. 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Users heavily favor the ability to replace bastion hosts with secure Session > > **Cons**: primary drawbacks of AWS Systems Manager are its overwhelming complexity, steep learning curve, and the "hodgepodge" nature of its, at times, overlapping tools. ----- ### "AWS Systems Manager a helpful necessity in AWS" — 5.0/5 > **Verified Reviewer** | *23 September 2025* | Education Management | Recommendation rating: 10.0/10 > > **Pros**: The thing we like the most about AWS Systems Manager is it's ability to manage and control our instances in one place across multiple accounts. > > **Cons**: The thing I like least about AWS Systems Manager is that the amount of things that are packed into the side bar can be confusing to what is actually a core service offered by Systems manager. > > My overall experience has been great. Being able to control systems via sessions manager instead of having to use ssh keys is a critical part of our control of our environment and patch management. ----- ### "Inbound hickup" — 4.0/5 > **Connie** | *28 November 2025* | Consumer Services | Recommendation rating: 6.0/10 > > **Pros**: AWS inbound call list is the best feature I like about AWS because I can see the person calling and phone number they call from. > > **Cons**: Sometimes it does ring once then hup, and sometimes it doesnt sync with artiva and had to restart everything again. Recently issue like inbound call list is not populating. > > Overall, the experience with AWS is good and manageable inbound/outbound calls except for some hickups like inbound call list. ----- ### "besta company" — 5.0/5 > **Humberto** | *16 December 2025* | Computer Networking | Recommendation rating: 10.0/10 > > **Pros**: Centralizes management of EC2 and on-premises servers in one place. Patch Manager, Session Manager, and Automation greatly reduce manual operational work and improve security. Tight integration with other AWS services and IAM makes it reliable and scalable for enterprise environments > > **Cons**: Initial setup and configuration can be complex, especially around IAM permissions and hybrid environments. The interface is not always intuitive, and troubleshooting failures can be time-consuming due to limited or unclear error messages. > > Overall, AWS Systems Manager is a powerful and robust tool for infrastructure management and automation. While it has a learning curve, once properly configured it significantly improves operational efficiency, security, and visibility across managed resources ----- ### "Centralized AWS Management During Studies" — 4.0/5 > **Verified Reviewer** | *16 September 2025* | E-Learning | Recommendation rating: 7.0/10 > > **Pros**: I liked how AWS Systems Manager gave me a centralized way to manage EC2, S3, and RDS during my projects. Automating tasks like patching and monitoring saved a lot of time and made the whole environment easier to control. > > **Cons**: It can get expensive, and even with student credits provided through my university, there were limits that sometimes restricted how much we could experiment with the service. > > Overall, my experience with AWS Systems Manager as a student was very positive. It gave me hands-on exposure to managing cloud resources like EC2, S3, and RDS in a centralized way, and automation features helped me understand how real-world cloud operations are streamlined. While there was a learning curve and costs could add up even with student credits, it was a valuable tool that made my academic projects feel more professional and industry-aligned. ----- Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.co.nz/software/497430/AWS-Systems-Manager?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/497430/AWS-Systems-Manager) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data