---
description: Review of TDAW The Director's Assistant Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: TDAW The Director's Assistant | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

Breadcrumb: [Home](/) > [Funeral Home Software](/directory/4213/funeral-home/software) > [TDAW The Director's Assistant](/software/496969/The-Smart-Director)

# TDAW The Director's Assistant

Canonical: https://www.softwareadvice.co.nz/software/496969/The-Smart-Director

> The Director's Assistant® Web (TDAW®) by Continental Computers is a cloud-based, AI-powered funeral home management platform with native full accounting and Cai™ (Continental Artificial Intelligence™), a built-in AI assistant that drafts obituaries using case data.

TDAW® centralizes case management, native accounting, including general ledger, accounts payable/receivable, payroll, and trust management, and TDAtrak® deceased tracking with QR codes in one interactive, web-accessible dashboard. Funeral professionals can build custom forms and contracts, collect digital signatures, manage inventory and merchandise, design memorials from an extensive library, and give families access to a personalized self-service portal.

Built-in Electronic Death Registration System (EDRS) support automates death certificate filing with participating states, while integrations with QuickBooks and Sage 50 Accounting streamline bookkeeping. Continental Computers has served funeral homes since 1985, continually refining TDAW® to help deathcare professionals reduce administrative work and spend more time serving families.
> 
> Verdict: Rated **5.0/5** by 4 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 4 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 4.8/5 | Based on overall reviews |
| Features | 4.8/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Continental Computers

## Commercial Context

- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Accounting Integration
- Activity Dashboard
- Calendar Management
- Case Management
- Cemetery Management
- Contact Management
- Cremation Management
- Customer Database
- Document Generation
- Document Management
- Electronic Signature
- Financial Management
- Financial Reporting
- Forms Management
- Generative AI
- Inventory Management
- Merchandising
- Pre-Need Management
- QuickBooks Integration
- Records Management

## Integrations (2 total)

- QuickBooks Online
- Sage 50 Accounting

## Support Options

- Email/Help Desk
- Phone Support

## Category

- [Funeral Home Software](https://www.softwareadvice.co.nz/directory/4213/funeral-home/software)

## Related Categories

- [Funeral Home Software](https://www.softwareadvice.co.nz/directory/4213/funeral-home/software)
- [Image Recognition](https://www.softwareadvice.co.nz/directory/4766/image-recognition-software/software)

## Reviews

### "30 Years with the Director's Assistant\!\!\!\!\!" — 5.0/5

> **Matt** | *29 July 2026* | Consumer Services | Recommendation rating: 9.0/10
> 
> **Pros**: Ease of use, customization, ability to transfer from previous editions to newsest builds.  Mostly an all in one software
> 
> **Cons**: Some individual inability to customize forms, however this is easily negated by the amazing customer support team\!
> 
> I have moved through several platforms of TDAW over my 30 years of being a customer with them. This management software has helped me run my business more efficiently throughout the years and its usefulness seemed to grow with every upgrade the company has released.

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### "Highly Recomended" — 5.0/5

> **Elwynn** | *24 June 2026* | Consumer Services | Recommendation rating: 10.0/10
> 
> **Pros**: The Smart Director is great with wonderful customer service.  I absolutely think the fact of having 25 years' worth of data stored in the cloud.  It makes our business operate much easier.
> 
> **Cons**: No significant cons to report.  It is no fault of Continental Computers, but the ability to tie into the Texas Bureau of Vital Statistics to transfer over data for death certificates would be great.  I am personally on a Team that is working with the State of Texas to get things in place for outside software to have this ability.
> 
> Our organization utilizes The Smart Director and The Smart Crematory on a daily basis.  It is the only software that we utilize because it makes our jobs so easy.  Reports are generated that helps us manage our overall business, and it keeps all data at our fingertips.

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### "The Director's Assistant TDAW" — 5.0/5

> **David** | *12 May 2026* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: We’ve had a great experience using TDAW. It's very reliable and makes our daily operations a lot smoother. TDAW keeps us organized and it's easy to use, which has really helped our team stay on top of things.
> 
> **Cons**: We haven't found any major problems and highly recommend TDAW for any funeral home needing help staying organized.
> 
> Their customer support is quick to respond and knows the funeral industry. Any time we’ve had questions, they’ve been helpful and easy to work with. Definitely recommend.

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### "Excellent funeral management software" — 5.0/5

> **Bradley** | *13 August 2026* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: The software is very user friendly and the customer support is excellent\!  The customer support has always been phenomenal.
> 
> **Cons**: Editing forms can be a challenge sometimes, but Continental is always available to handle our needs.
> 
> We have been using Continental since the late 90s, and we have always been extremely happy with the customer service they offer.

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/496969/The-Smart-Director)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/496969-The-Smart-Director/> |
| en-AU | <https://www.softwareadvice.com.au/software/496969/The-Smart-Director> |
| en-GB | <https://www.softwareadvice.co.uk/software/496969/The-Smart-Director> |
| en-IE | <https://www.softwareadvice.ie/software/496969/The-Smart-Director> |
| en-NZ | <https://www.softwareadvice.co.nz/software/496969/The-Smart-Director> |

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