Stripe

Pros

Must have 3rd party service for payments. Great service and always works.

Cons

Can be a bit technical to set up if the form doesn’t automatically connect via Stripe.

Alternatives Considered

Reasons for Choosing Stripe

Switched From

Reasons for Switching to Stripe

Pros

Fast and flawless payment processor. Transfers run smoothly and protects business money from fraudulent customers.
Many product and subscription configuration options.

Cons

Daily transfer options are somewhat limited and the control panel is a bit cumbersome at first, but you get used to it.
The first week can be a bit tedious due to all the verification process, but is ok.

Pros

easy to create payment links and accept payment

Cons

When there is an issue, no one is willing to take ownership and fix it.

Pros

Stripe is super convenient because it runs everything in the background, but I still have the control to go into Stripe and refund transactions, see canceled transactions, and see when they happened. I very much appreciate Stripe!

Cons

The fees are a bit high, the delay in money is a bit daunting, and there is the hassle of getting a new bank account verified.

Alternatives Considered

Reasons for Switching to Stripe

Pros

ease of use and plenty of features to work with overall a lot of functionality and options

Cons

Expensive to operate
Can be a little complicated

Alternatives Considered

Reasons for Choosing Stripe

Switched From

Reasons for Switching to Stripe

Pros

Ease of use for us and our customers. Swipe, tap or insert.

Cons

Wish it would write back into our practice software.

Pros

The Lower Fees compared to other alternatives, And they are helpful to pay international clients, with stripe i was able to expand my business to North america too.

Cons

The identity verfications, I have verified the account once but it asked once again after 6 months.

Pros

Stripe is the best payment processing I have ever used, it integrates with e-commerce websites.

Cons

Stripe over blocks credit cards and it blocks others payment

Pros

I like that you can accept payments not only online but in person.

Cons

Their fees could be lower. Also, while you can pay in person, this part of the service has limited options.

Alternatives Considered

Reasons for Switching to Stripe

Pros

Easy to transfer and easy for customers to pay

Cons

I don't have any complaints about stripe

Alternatives Considered

Reasons for Switching to Stripe

Pros

The ease of use, there are times when I can’t talk on the phone with a customer because I had one with me in person. I could send them to my website to make their payment and it would process immediately.

Cons

The fees taken per transaction and then the fees on top of that to transfer the funds and then the fees on top of that to keep the product. Too many fees

Also, I had a customer dispute a transaction with her bank and won $2K. Stripe collected $2k from me and didn’t help me. I had the customer on camera, I had the contract with her signature and I had all emails/text messages from the customer. Stripe processed the dispute and lost. After that, I didn’t trust stripe. I stopped using them.

Alternatives Considered

Reasons for Choosing Stripe

Switched From

Reasons for Switching to Stripe

Pros

The various feature embedded in Stripe for multiple different payment option capabilities is phenomenal. They have detailed outline of payment intents to look back at immediately should there be a problem with a debit or credit card that was ran for payment and they have security detection on transactions that don't feel genuine especially if running it manually. I love it. You also have the ability to send out invoices and payment links to customers saving the hassle of leaving their own home for a phone in order to deliver gifts to family/friends from miles away!

Cons

The only cons is the whole Ruby Gem and developer code setup if you don't know how to implement this on your own website you're building or even in your own cloud server or network server. It takes alot of research and how-to articles to read to start learning it as you go and if you're a beginner thats unfamiliar with command line basics and a terminal to launch from then you're in trouble! Ha!Ha!

Alternatives Considered

Reasons for Choosing Stripe

Switched From

Reasons for Switching to Stripe

Pros

Hated every moment of its wasted 3 weeks uploading products. Then steals money from your account of 98.65 per transaction or invoices + 3.99%

Cons

Absolutely Everything, worst experience

Pros

I am a new user to Stripe as my company just made a change to our CRM which is integrated with Stripe. Compared to what we were previously using, this product is incredible. It has streamlined our payment process, making receiving and sending payments more efficient. The ease of use was a huge draw! It is all very intuitive. On top of that, the customer service is incredible. We ran into a few hiccups with the transition, but Stripe was right there alongside us the entire time. I have been so pleased with the prompt responses and thorough troubleshooting.

Cons

The only drawback was a longer initial payout time but nothing concerning since it was a one-time delay as our account was new. It did not change my overall experience and perception of the product.

Pros

linking bank account was the only thing of ease

Cons

NO customer support. It is only through emails, you only get a response at night which makes me think it is outsourced, and the response is always the same even when you tell them it doesn't work.

Pros

It is an efficient system, good reports, visibility of donors and events provides us the necessary feedback to evaluate the effectiveness of our fundraising programs.

Cons

We use Stripe through another party. While Stripe was going through audit verification of our business they put the transfer of our funds on hold. Our cash flow suffered waiting for them to complete their internal business processes. What business does that? They should have continued BAU finishing their processes without impacting our cash flow. Given a choice I would use another provider. I do not want to be held hostage to a providers internal processes and delays that put my payroll at risk.

Alternatives Considered

Reasons for Switching to Stripe

Pros

We wanted to go with a trusted digital payments provider--and have never had a client or customer mention they couldn't use Stripe. Secure, reliable for both parties in the transaction, and easy to both set up and use as a consumer.

Cons

The payout fees on transactions can really eat into the cost of goods and services; further, it's important to note that payouts to the supplier/provider can take at least several days.

Alternatives Considered

Reasons for Switching to Stripe

Pros

it processes cards fine but it is not good

Cons

deceptive practices and raising fees constantly

Alternatives Considered

Reasons for Switching to Stripe

Pros

I like that Stripe handles all reoccurring payments. Once you set up the product, there is a no code payment link you can send to customers. They handle the rest!

Cons

There are A LOT of features. My business is a 1 person company. Though my business may scale in to some of these features, Stripe offers a lot of features from the get-go, can be overwhelming when deciding on WHAT you actually need

Alternatives Considered

Reasons for Choosing Stripe

Switched From

Reasons for Switching to Stripe

Pros

Great number of easy to use options. Perfect for online businesses

Cons

They charge a significant percentage to do immediate transfers but it's still worth doing, or you can wait three days or so ;)

Pros

Easy processing, great accessibility, mobile interface

Cons

3% per transaction is a bit high + 1.5% to automatically deposit

Alternatives Considered

Reasons for Choosing Stripe

Switched From

Reasons for Switching to Stripe

Pros

Literally nothing, I haven't had a single interaction with this company that was not terrible.

Cons

Just setting up an account was excruciating. Took OVER 14 calls, emails, chats to support to resolve a single verification issue, no one would resolve it, no one would tell me what was wrong, and the actual problem? The order I put my board members in on the site was different than on the document. All the data was identical but literally no one even checked. On the 14th attempt of submitting the exact same document, finally someone actually looked at it and verified the account. Took 4 days and lost thousands of dollars because of their incompetence.

Pros

Great rates for processing payments - very fair and transparent and user friendly.

Cons

Integration with shopify is not free there is an extra fee added on but shopify adds the fee on so it isn't stripe's fault but still inconvenient.

Pros

Easily set up and begin accepting debit and credit cards. Compatible with many applications to make processing and tracking simplified.

Cons

The fee's pile up. Example: If someone disputes a debit charge and the company wins the dispute a fee is still charged to the company for the dispute. Multiple emails requesting verification and reverifying information you supply multiply times shows inefficiency on Stripes behalf. Bank statements and banking information that has been the same since the beginning of the account and now in question is beyond me. The fact they have no record of information supplied multiple times is concerning.

Pros

What I liked about stripe was their ability to be a middle man without intuit or Square. I also like the integration with specific websites and services like Buy me a Coffee and Beatstars.

Cons

What a confusing slow mess of a product with a terrible app to boot. If you don’t receive payments through them regularly they will put your entire account on hold forcing you to call to never speak to a human.