--- description: Review of Nutshell Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Nutshell | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Sales Force Automation Software](/directory/254/sales-force-automation/software) > [Nutshell](/software/4949/nutshell) # Nutshell Canonical: https://www.softwareadvice.co.nz/software/4949/nutshell Page: 1 / 26\ Next: [Next page](https://www.softwareadvice.co.nz/software/4949/nutshell?page=2) > Nutshell is a comprehensive sales, marketing, and engagement platform designed to help B2B organizations collaborate and close more deals. Built to be intuitive for any user yet powerful enough for any business, Nutshell is ideal for teams looking to streamline their sales and marketing efforts without the need for a full-time software administrator. Each Nutshell subscription includes unlimited CRM contacts, seamless data migration assistance, and exceptional live support—all at a highly affordable price. Nutshell goes beyond being just a CRM. Its powerful marketing tools allow you to run email campaigns, design forms, build landing pages, and more—helping you connect with and convert your audience effectively. Additionally, Nutshell's engagement features let you send text messages and manage web chats seamlessly, all within the platform. Nutshell integrates with the software small businesses already use, including Google Workspace/Gmail, Microsoft Office/Outlook, QuickBooks Online, Intercom, and Slack. Launched in 2010, Nutshell serves thousands of businesses around the world and has been named a top CRM for both user-friendliness and affordability. Nutshell has been honored as a "Leader" in G2's Grid® Report for CRM every quarter since Fall 2020. > > Verdict: Rated **4.4/5** by 620 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 620 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.1/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Nutshell - **Location**: Ann Arbor, US - **Founded**: 2009 ## Commercial Context - **Starting Price**: US$13.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: 14-day free trial, no credit card required. NUTSHELL SALES FOUNDATION: $13/user/month (billed annually) or $19/user/month (billed monthly). NUTSHELL SALES GROWTH: $25/user/month (billed annually) or $32/user/month (billed monthly). NUTSHELL SALES PRO: $42/user/month (billed annually) or $49/user/month (billed monthly). NUTSHELL SALES BUSINESS: $59/user/month (billed annually) or $67/user/month (billed monthly). NUTSHELL SALES ENTERPRISE: $79/user/month (billed annually) or $89/user/month (billed monthly). NUTSHELL MARKETING: Send 150 messages/month for free. Paid subscriptions start at just $5/month. NUTSHELL ENGAGEMENT: Use text messaging and web chat in your CRM. $16/user/month (billed monthly). - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Canada, Finland, France, Germany, Norway, Spain, Sweden, United Kingdom, United States ## Features - A/B Testing - API - Activity Dashboard - Activity Tracking - Alerts/Notifications - Batch Processing - CAN-SPAM Compliance - CRM - Calendar Management - Calendar Sync - Calendar/Reminder System - Campaign Analytics - Campaign Management - Campaign Scheduling - Click Tracking - Client Management - Collaboration Tools - Contact Database - Contact Management - Customer Database ## Integrations (101 total) - 123FormBuilder - 3CX - AWeber - AccuCare - ActiveCampaign - ActiveEdge - Acuity Scheduling - AdRoll - Airtable - Apollo.io - Asana - Basecamp - BigCommerce - Box - Breeze ... and 86 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Chat ## Category - [Sales Force Automation Software](https://www.softwareadvice.co.nz/directory/254/sales-force-automation/software) ## Related Categories - [Sales Force Automation Software](https://www.softwareadvice.co.nz/directory/254/sales-force-automation/software) - [iPad CRM Software](https://www.softwareadvice.co.nz/directory/433/ipad/software) - [Contact Management Software](https://www.softwareadvice.co.nz/directory/434/contact-management/software) - [CRM Software for Hotels](https://www.softwareadvice.co.nz/directory/339/hospitality-hotel-resort-crm/software) - [CRM Apps](https://www.softwareadvice.co.nz/directory/1491/mobile-crm/software) ## Alternatives 1. [HubSpot CRM](https://www.softwareadvice.co.nz/software/1854/hubspot) — 4.5/5 (4453 reviews) 2. [Salesforce Sales Cloud](https://www.softwareadvice.co.nz/software/2764/salesforce-sales-cloud) — 4.4/5 (18768 reviews) 3. [Zoho CRM](https://www.softwareadvice.co.nz/software/392464/zoho-crm) — 4.3/5 (6965 reviews) 4. [Bigin by Zoho CRM](https://www.softwareadvice.co.nz/software/392397/bigin-by-zoho-crm) — 4.7/5 (727 reviews) 5. [Kylas Sales CRM](https://www.softwareadvice.co.nz/software/216694/kylas) — 4.8/5 (573 reviews) ## Reviews ### "Great system for growing businesses" — 4.0/5 > **Garret** | *17 December 2025* | Public Safety | Recommendation rating: 7.0/10 > > **Pros**: There is quite a bit of customization with Nutshell and it serves very well as a platform for goods/retail services. Personally I like the ability to do Marketing and drip campaigns within the system, as well as making/logging calls within the system. > > **Cons**: Unfortunately for my team, Nutshell is geared more towards products than services. We've had several custom requests or ideas come up over the year that Nutshell can't/hasn't put in, so we're forced to either shelf the idea or come up with a substitute. > > We've been using Nutshell for 4.5 years, and it's been pivotal in growing our business and connecting with our customers. ----- ### "Nutshell has grate customer service, product is easy to understand, and it is price very well- very flexible terms" — 4.0/5 > **Anonymous User** | *17 December 2025* | Real Estate | Recommendation rating: 8.0/10 > > **Pros**: Great Customer Service Experience- easy to reach out and very friendly. App is really easy to understand so despite the complex business process, we were able to tweak it and make it fit to our needs. It is also not overly price- i'd say it's on our sweet spot. > > **Cons**: We are somehow bothered by how data redundancy is approached, detected or managed especially when you are uploading by batch- it is tough. Data filtering and Sorting is quite limited so im hoping that they will improve that. > > Overall, we don't regret choosing to be with Nutshell as our CRM. Data management and sales performance monitoring is reliable. We were more focused on what really matters ----- ### "Nutshell Update" — 5.0/5 > **Rebecca** | *1 December 2025* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: It is still incredibly user friendly, easy to understand, and simple to use for everyday tasks without feeling overwhelming. > > **Cons**: While it is easy to use, the simplicity can sometimes feel limiting, with fewer advanced features and customization options for users who want more control or flexibility. > > It is still an incredible tool to aid in business growth and development. I recommend Nutshell to any small business looking for a great CRM. ----- ### "Nutshell(in a nutshell) it just works" — 5.0/5 > **Alexander Elliot** | *17 December 2025* | Financial Services | Recommendation rating: 10.0/10 > > **Pros**: Nutshell has a very user friendly and intuitive user interface. The API gives access to numerous data points to aid in Process Integration I especially like the feed back on Emails sent through the system. way more useful than basic Non-Delivery reports > > **Cons**: I would like to see an additional API for the marketing section. this would make it much easier to automate customer contact feedback > > Nutshell unlike other CRMs brings direct returns. Our Sales staff were able to hit the ground running very quickly. Too many other products require less technical people to become more savvy and that causes resistance, and slow uptake. Nutshell, Just works, and the users "get it" ----- ### "Nutshell is Great\!" — 5.0/5 > **Verified Reviewer** | *18 December 2025* | Wholesale | Recommendation rating: 10.0/10 > > **Pros**: Nutshell is very easy to use. It's easy for people to learn, and it's easy to self-navigate. Creating email templates is quick, too. It's also very affordable. > > **Cons**: Nutshell is very simple, which can be frustrating. There are time we want it to do things like creating different outcomes in the lead stages, but it can't do that for us. > > I'm very happy with Nutshell. It's affordable, easy to use, and the customer support is great. It seems like they're constantly investing in themselves, too. ----- Page: 1 / 26\ Next: [Next page](https://www.softwareadvice.co.nz/software/4949/nutshell?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/4949/nutshell) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data