--- description: Review of Peeklogic Salesforce – Jira Connector Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Peeklogic Salesforce – Jira Connector | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Data Integration Tools](/directory/3304/data-integration-tools/software) > [Peeklogic Salesforce – Jira Connector](/software/490338/Salesforce-and-Jira-Connector) # Peeklogic Salesforce – Jira Connector Canonical: https://www.softwareadvice.co.nz/software/490338/Salesforce-and-Jira-Connector Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.nz/software/490338/Salesforce-and-Jira-Connector?page=2) > Salesforce and Jira Connector is designed for teams that operate in both Salesforce and Jira and want to eliminate manual data entry between the two platforms. The connector is ideal for customer support, sales, DevOps and product teams who need real-time, accurate visibility across systems. Once connected, teams can sync Jira and Salesforce data in a way that matches their workflows, supporting reliable synchronization of Jira Issues, statuses, comments and attachments. The connector allows linking Jira Issues to any Salesforce object, including both standard and custom objects and supports complex relationships for seamless connection between engineering work and business records. Peeklogic Jira Connector provides a powerful embedded component within Salesforce, enabling users to work directly with Jira Issues without leaving Salesforce. Users can view, create, edit, link and comment on Jira Issues, manage Sub-Tasks and Linked Issues, review Activity History, manage Jira Watchers and search for issues by Fix Versions. This reduces context switching and keeps non-technical teams aligned with development progress. For automation-focused teams, the connector includes Apex Actions for Salesforce Flow, allowing users to automate Jira Issue management. PRO users benefit from advanced features such as dynamic field mappings, Record Type–based rules and flexible automation triggered by Jira updates. The connector also offers native integration with Jira Service Management, making it easy for support and service teams to create Service Requests, manage Portals and Request Types and handle public vs. internal replies, all from within Salesforce. Salesforce Email-to-Case emails are automatically synced to Jira comments, ensuring developers have full customer context. Additional features include bi-directional syncing of comments and attachments, visibility controls, @mention mapping, \#tag filtering and the ability to sync Jira Assets with Salesforce objects. It provides clear documentation, guided setup and responsive support, making the connector suitable for both technical administrators and business users. > > Verdict: Rated **5.0/5** by 19 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **5.0/5** | 19 Reviews | | Ease of Use | 4.9/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.9/5 | Based on overall reviews | | Features | 4.9/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: Peeklogic ## Commercial Context - **Pricing model**: Usage Based (Free version available) (Free Trial) - **Pricing Details**: Discounts are available for nonprofits. Start seamlessly with a 30-day trial period. Only Salesforce users who need access to the integration - are considered billable. Discounts are available based on user tiers. - **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Argentina, Armenia, Australia, Austria, Azerbaijan, Bahrain, Bangladesh, Belarus, Belgium, Benin, Bhutan, Bolivia, Bosnia & Herzegovina, Botswana and 174 more ## Features - AI Copilot - API - Access Controls/Permissions - Activity Tracking - Alerts/Escalation - Application Management - Automated Scheduling - Configurable Workflow - Dashboard - Data Aggregation and Publishing - Data Capture and Transfer - Data Connectors - Data Extraction - Data Import/Export - Data Management - Data Mapping - Data Storage Management - Data Synchronisation - Data Visualisation - Data Warehouse Software ## Integrations (9 total) - JIRA Service Management - Jira - Peeklogic Salesforce – Jira Connector - Salesforce Service Cloud - Salesforce for Automotive - Salesforce for Retail - Salesforce for Transportation & Logistics - Salesforce for Travel & Hospitality - Salesforce.org Nonprofit Cloud ## Support Options - Email/Help Desk - Knowledge Base - 24/7 (Live rep) - Chat ## Category - [Data Integration Tools](https://www.softwareadvice.co.nz/directory/3304/data-integration-tools/software) ## Alternatives 1. [Zapier](https://www.softwareadvice.co.nz/software/163639/zapier) — 4.7/5 (3049 reviews) 2. [Albato](https://www.softwareadvice.co.nz/software/362860/albato) — 4.8/5 (405 reviews) 3. [ZappySys SSIS PowerPack](https://www.softwareadvice.co.nz/software/235549/ssis-powerpack) — 4.8/5 (107 reviews) 4. [Make](https://www.softwareadvice.co.nz/software/263550/integromat) — 4.8/5 (407 reviews) 5. [eZintegrations](https://www.softwareadvice.co.nz/software/290146/ezintegrations) — 4.7/5 (41 reviews) ## Reviews ### "Workflows made Easy" — 5.0/5 > **Verified Reviewer** | *18 April 2022* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: The best is that it is available in the AppExchange in Salesforce so you don't need to look for it. It has 2 ways synchronization and allows for automated workflows. > > **Cons**: Besides Jira being a little difficult for first-time users once you get to understand it it will make Project Management workflows a breeze. ----- ### "Solid Bridge Between Salesforce and Jira" — 5.0/5 > **Raffi** | *6 April 2026* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: The bi-directional sync is the standout feature. Changes made in Jira automatically reflect in Salesforce and vice versa, keeping both teams aligned without any manual updates. The ability to map different Salesforce objects and records to different Jira projects simultaneously is also a major plus, and works particularly well alongside Certinia PSA for managing project-based work. > > **Cons**: The initial setup and field mapping requires a meaningful time investment — it's not a plug-and-play solution. However, that complexity is really a reflection of how configurable the tool is. Once everything is properly mapped and tested, it works exactly the way you need it to. > > Overall, the Peeklogic Salesforce – Jira Connector delivers on its core promise of keeping things in sync. The bi-directional sync and flexible object mapping make it a strong choice for organizations running Salesforce alongside Jira, especially in a PSA context with Certinia. The setup requires patience and proper planning, but once configured it runs reliably. It's a connector that rewards the time you put into it. ----- ### "Easy installation" — 5.0/5 > **Stella** | *28 January 2026* | Information Technology & Services | Recommendation rating: 8.0/10 > > **Pros**: it was easy to install and the team that helped us was friendly and patient so in overall it was a good cooperation > > **Cons**: nothing negative in my experience, for the moment it seems to be working fine and users have started testing it > > I have a positive experience in the overall meeting that was conducted with the girl that helped us with the installation ----- ### "Powerful and flexible integration" — 5.0/5 > **Alan** | *26 March 2026* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: For a Professional Service Organization, the ability to track time worked easily, and above all. accurately, against work items, is fundamental to achieving any higher-level goals for the business.  In the past, though, we sometimes struggled with tracking work items until we adopted JIRA as our customer-acccessible work item management system. When carefully set up, it combines relative simplicity and clarity with reliability, and pricing is reasonable. But tracking the projects in JIRA is only half the battle, unfortunately. Our PSA also needed to be aware of these items so that we could control timecard entry and relate every minute of billable time worked to a recognizable work item that our clients could identify. This is where PeekLogic excels. It has provided us with a straightforward but flexible way of populating project milestones as epics and project tasks as stories in synchronization with JIRA so that timecard compliance is now simple to achieve. Highly recommended. > > **Cons**: With flexibility comes the ability to get things wrong, so I would advise anyone setting up this integration to study the data models for source and target data and understand the mappings well, in order to make sure the configuration is fit for purpose. > > Over all we have found it to be both robust and flexible. We can control where the JIRA data ends up in our PSA, which is important for time reporting, as previously mentioned, but also allows us to position the data to fuel our AI aspirations. ----- ### "Certinia PSA and Jira Integration and Collaboration\!" — 5.0/5 > **Brian** | *11 March 2026* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: For Certinia PSA Users there is no better way to connect Jira and PSA. We can bring together both teams to automatically create Jira Epics or Stories from projects at milestones or tasks in Certinia PSA or automatically create Certinia assignments in Certinia PSA. Since we require capture of timecards to track and bill services, the ability to auto-generate timecards from time entered in Jira is a game changer. We can now also provide visibility and collaborate across both applications seamlessly in real time. > > **Cons**: The flexibility to support our processes is fantastic but the setup can be a bit tricky to support some use cases but with the right support we are confident we can get what we need. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.nz/software/490338/Salesforce-and-Jira-Connector?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/490338/Salesforce-and-Jira-Connector) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data