About Docebo
Docebo pricing
Docebo does not have a free version but does offer a free trial. Docebo paid version starts at US$25,000.00/year.
Alternatives to Docebo
Docebo Reviews
Feature rating
- Industry: Entertainment
- Company size: 10,000+ Employees
- Used Daily for 2+ years
-
Review Source
Docebo continues to grow and evolve as we do.
They have been the most phenomenal partners for our organization. We truly believe that their success has allowed us to experience the growth and success we have driving a learning culture.
Pros
We love the fact the software is constantly growing and evolving and has allowed us to grow beyond what we originally thought possible. We also love the partnership we have with Docebo. We feel our business truly matters to them and that they listen to our needs and use cases to help us solve any issues.
Cons
The software is growing and evolving quickly, it sometimes feels like they are moving quickly onto the next product rather than fully developing what they were working on. The product or new feature may be 95%-99% complete.
- Industry: Internet
- Company size: 501-1,000 Employees
- Used Daily for 2+ years
-
Review Source
Docebo is a cost-effective customizable powerhouse LMS
Docebo was very simple to roll out. It is very turn-key experience early-on, but also allows you to grow it into the LMS of your dreams. My LMS admin has been able to shape the learner experience by utilizing all the many customization features Docebo has. It is an integral part of our company's daily learning.
Pros
The control the platform gives you. The customization options are off the charts! We've completely bent Docebo to our desires and set up various views for different roles and departments, as well as customer reporting. The white label experience is also fabulous.
Cons
The thing I least like about Docebo is actually an asset to them. They offer additional modules including social learning and learning insights, but both at additional cost. Since we didn't purchase those when we first started with Docebo, now I'll have to get separate budget approval for them.
Reasons for Choosing Docebo
Litmos platform didn't offer the features we wanted. We weren't happy with it at the time.Switched From
SAP LitmosReasons for Switching to Docebo
Pricing and features- Industry: Education Management
- Company size: 501-1,000 Employees
- Used Weekly for 6-12 months
-
Review Source
Docebo Review
Pros
Docebo was selected as it was recognized as a software that grew consistently as time passed and this proved to be very true.
Validation tools are excellent in identifying any errors that might have been overlooked.
Very easy to startup and implement into existing framework through data migration.
Cons
Response time from the technical support team was not the best at time.
Customization options are limited based on organizational roles.
- Industry: Education Management
- Company size: 11-50 Employees
- Used Weekly for 1+ year
-
Review Source
Customer support is essentially non-existent below Enterprise level
Our biggest mistake was not doing a better job of gauging the level of customer support we would receive as a "basic" user. At our level, Docebo offers no implementation support and very little admin training before you go live. It is essentially an unsupported product. Our sole recourse for help became tech support tickets, and for much of the time we were customers, the Docebo team was facing a massive backlog of these tickets. It wasn't uncommon to wait two weeks for a response to a simple technical issue.
What really caused massive frustration internally was Docebo's insistence that we either upgrade to the Enterprise service level or continue to experience similar failures. Time and time we tried to work with them to find ways to stabilize our situation, and we were willing to pay more for additional services. Docebo would not even begin to negotiate with us. I personally felt they took zero accountability for our team's success with their platform, and as paying customer of any level, that is unacceptable and insulting.
Unless you have a crack team of LMS admin experts and instructional designers who can pick up Docebo's slack, I recommend you stay far, far away from this company.
Pros
Docebo is forward-thinking and definitely has some good ideas in theory. It initially attracted our company based on its clean user interface and entry-level price point.
Cons
Their webinar integration functions caused massive headaches for our staff and users. Integrations would fail without warning, and Docebo support was never willing or able to help us find a permanent solution. Webinar failures caused a great deal of frustration among our users and discouraged repeated use.
Additionally, there are quite a few bugs in their user management and notification management admin features. Our staff spent a massive amount of time opening tech support tickets for these issues and trying to get them "elevated" in order that they may actually be addressed. While most issues were relatively small, added together they played a large role in killing our team's momentum.
Finally, the general intuitiveness of the admin menu and setup is below par. Numerous important functions are buried in sub-menus or require strange, unexplained box-checking. It doesn't help that their Knowledge Base only provides superficial introductions to these processes.
- Industry: E-Learning
- Company size: 51-200 Employees
- Used Daily for 1-5 months
-
Review Source
Docebo is a great LMS for so many industries to fully engage with their users
Docebo has made it easy to pick up and configure so you can get your users up and running very quickly! You can make in place updates to pages and courses too. Also their Slide Converter tool is awesome! If you have a PowerPoint presentation or PDF that suits the needs for learning, you can load it into the slide converter and it turns it into a trackable e-learning!
Pros
This product really thinks about the end user and what would engage them which increases usage. There are so many benefits you can get from the add ins available and some of them you don’t even need to have their LMS to use. They have really thought out of the box on their Impact Learning!
Cons
There are small pieces on the site that have potential for growth for example there isn’t a gap analysis tool for the content. This said, they do use their community site for users to log in, share their journeys and add ideas which can be picked up by their developers for future enhancements.
