4.3
Overall rating
Reviews

4.3
Overall rating
Reviews

About Docebo

Docebo scales from 500 learners to thousands without skipping a beat - from content creation, management, delivery, through to measuring the business impact of their programs.
Docebo Software - Docebo Pages
Docebo Software - Contribute UGC
Docebo Software - Drag and Drop Widgets
Docebo Software - Docebo Shape
Docebo Software - Docebo Learning Impact
Docebo Software - Docebo Learning Analytics
Docebo video
Docebo Software - Docebo Pages - thumbnail
Docebo Software - Contribute UGC - thumbnail
Docebo Software - Drag and Drop Widgets - thumbnail
Docebo Software - Docebo Shape - thumbnail
Docebo Software - Docebo Learning Impact - thumbnail

Docebo pricing

Docebo does not have a free version but does offer a free trial. Docebo paid version starts at US$25,000.00/year.

Starting Price:
US$25,000.00/year
Free Version:
No
Free trial:
Yes

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Docebo Reviews

Feature rating

Value for Money
4.1
Functionality
4.1
Ease of Use
4.2
Customer Support
4.1
5 reviews of 179 View all reviews
Michele
  • Industry: Renewables & Environment
  • Company size: 501–1,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
4

5
Reviewed on 9/11/2023

Docebo is the way to go!

Pros

Overall based on many different previously used LMSs, it's like night and day. Docebo is so much easier to use than anything. Just hired two new team members and they both after 1 week in Docebo cant believe how much easier it is than any other system.

Cons

Checklist feature needs to do much better with reporting and scheduling features.

Alternatives Considered

Auzmor Learn and Continu

Reasons for Switching to Docebo

Had more capabilities and custom abilities. Easier to program on backend.
Gerhard
  • Industry: E-Learning
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
4
Customer Support
4

4
Reviewed on 12/11/2022

An LMS with almost infinite possibilities

Overall Docebo is one of the Top notch solutions when it comes to LMS-tools. It helped us setting up a whole new business within a really short time range because of good onboardings.We created a missing piece in our branch and with it we solved one of the biggest challenges out branch has.

Pros

Docebo is a more than complete LMS which makes it easy to lesen/teach specific content created either directly on the platform or with additional software authoring tools.What I like the most are the widespread possibilities we have because of the number of features. Even after using it for almost five years there are still functions I didn‘t know.Because if the constant development the software becomes better every month.The reporting possibilities are also a huge plus compared to other solutions. It has never been that easy to check the of a users learning experience.

Cons

Because of the mentioned wide range of features it takes some time to get familiar with all functions.Sometimes I get the feeling that working on new stuff is more important than improving existing features, even through it is requested a lot.Not saying they ignore the requests, but sometimes the development takes a lot of time.

Matias
  • Industry: Education Management
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
4

5
Reviewed on 22/01/2024

Very flexibe platform with places to improve

Pros

The possibilities to customize and automatize some processes make our daily operations so much easier. The central repository and user management are very simple and powerful tools.

Cons

Surveys and reports can be improved to ensure all data is translated into valuable information to make data-driven decisions. "My Activity" is not very useful for our use-case and it would be great to customize that board in a modular way like the menus and pages.

Verified Reviewer
  • Industry: Human Resources
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
1
Features
2
Ease of Use
2
Customer Support
1

2
Reviewed on 15/05/2019

Worst customer support model of any LMS provider.

We have been disappointed since the beginning of our implementation. It was extremely haphazard with no real direction. We got spreadsheets of tasks but those were abandoned by our implementation person early. Our CSM has been less than helpful, she booked a demo of one of the features we were interested in exploring in addition to our current services but didn't invite the right people to the call so everyone (including several of our directors) wasted their time.

Pros

Some of the workflows are intuitive. Supports a lot of file formats.

Cons

Clunky navigation. Our users consistently report negative feedback. There are bugs in the workflows, customer support all give different responses and often are incorrect. The support is just awful being in EST with no phone support (even for fee) available. issues take a long time to solve (sometimes months) and support is very slow. This is not a very well developed or managed application given the breadth and scope of issues we've encountered.

Alternatives Considered

Cornerstone HR and Litmos

Reasons for Switching to Docebo

nope.
Christopher
  • Industry: Building Materials
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
0
Features
4
Ease of Use
4
Customer Support
5

5
Reviewed on 6/11/2023

Intuitive, flexible and constantly improving

Excellent with fantastic support from our account manager, customer solutions manager and the helpdesk staff who are knowledgeable, helpful and thorough.

Positive feedback from trainers, admins and end users who are all impressed with the system.

Pros

The ease of use for end users with the ability to create custom pages to display the most relevant information.

Excellent support from the Docebo helpdesk.

Monthly updates and improvements to the system with a heavy emphasis on customer feedback.

The online learning and community to support with all aspects of the system.

Cons

The length of the onboarding over a number of weeks. We would have liked a more intense onboarding course over a shorter period of time.

Some excellent data features locked behind an additional paid product.

Alternatives Considered

Cornerstone LMS

Reasons for Choosing Docebo

Stability issues with existing system and we wanted all of our training (eLearning, classroom and webinar) all in one place.

Reasons for Switching to Docebo

The additional support offered by Docebo to integrate and launch the system and the frequent updates.

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