--- description: Review of UXArmy Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: UXArmy | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [User Experience Software](/directory/4258/ux/software) > [UXArmy](/software/482836/UXArmy-User-Research-platform) # UXArmy Canonical: https://www.softwareadvice.co.nz/software/482836/UXArmy-User-Research-platform Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.nz/software/482836/UXArmy-User-Research-platform?page=2) > UXArmy is a cloud-based platform for conducting remote user research. It offers tools for usability testing, user interviews, focus groups, surveys, card sorting, and tree testing. The platform serves a wide range of industries, including product managers, designers, user researchers, and marketing teams in startups, small businesses, mid-market, and enterprise organizations. The platform's key features include unmoderated usability testing for mobile apps, websites, and prototypes. Users can recruit participants, gather insights, and iterate their designs. The moderated research capabilities enable teams to conduct in-depth user interviews, focus groups, and other collaborative sessions within a single platform. UXArmy also provides tools for optimizing information architecture, such as card sorting and tree testing, to help users understand how customers organize and navigate content. One notable feature of UXArmy is its AI-powered analysis. The platform generates summaries, transcriptions, and sentiment analysis of user feedback, allowing teams to quickly identify key trends and insights. UXArmy also has robust security and compliance measures, including SOC 2 Type II, GDPR, ISO 27001, and HIPAA certifications, providing enterprise-grade assurance for handling sensitive user data. > > Verdict: Rated **4.5/5** by 23 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 23 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: UXArmy - **Founded**: 2012 ## Commercial Context - **Starting Price**: US$99.00 - **Pricing model**: Flat Rate (Free version available) - **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) - **Supported Languages**: Arabic, Brazilian Portuguese, Chinese, English, French, German, Hindi, Indonesian, Japanese, Korean, Spanish, Thai, Traditional Chinese, Vietnamese - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more ## Features - A/B Testing - Annotations - Audience Targeting - Benchmarking - Commenting/Notes - Customer Experience Management - Customer Journey Mapping - Customisable Questions - Customisable Reports - Dashboard - Data Import/Export - Data Visualisation - Demographic Data - Feedback Management - For Mobile - For Websites - Geotargeting - Heatmaps - Moderated Usability Testing - Multi-Language ## Integrations (5 total) - Adobe XD - Axure - Figma - Google Calendar - Marvel ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - 24/7 (Live rep) - Chat ## Category - [User Experience Software](https://www.softwareadvice.co.nz/directory/4258/ux/software) ## Related Categories - [User Experience Software](https://www.softwareadvice.co.nz/directory/4258/ux/software) - [Customer Experience Software](https://www.softwareadvice.co.nz/directory/4574/customer-experience/software) - [Market Research Software](https://www.softwareadvice.co.nz/directory/4222/market-research/software) - [Product Management Software](https://www.softwareadvice.co.nz/directory/3493/product-management/software) - [User Testing Software](https://www.softwareadvice.co.nz/directory/4651/user-testing/software) ## Alternatives 1. [Jira](https://www.softwareadvice.co.nz/software/4315/jira) — 4.4/5 (15314 reviews) 2. [Confluence](https://www.softwareadvice.co.nz/software/430492/confluence) — 4.5/5 (3663 reviews) 3. [Fibery](https://www.softwareadvice.co.nz/software/253250/fibery) — 4.7/5 (52 reviews) 4. [Aha\!](https://www.softwareadvice.co.nz/software/24611/aha) — 4.7/5 (561 reviews) 5. [Basecamp](https://www.softwareadvice.co.nz/software/4057/basecamp) — 4.3/5 (14406 reviews) ## Reviews ### "Research aide." — 5.0/5 > **Popoola** | *31 December 2024* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: UXArmy addresses a common challenge in user research: finding the right participants. With access to a robust user panel across Southeast Asia, India, and Australia, businesses can easily recruit individuals that match their target demographics. This feature is particularly beneficial for companies looking to expand into new markets, as it simplifies the recruitment process and ensures relevant feedback. > > **Cons**: Smaller businesses or startups, the pricing model may is a concern. Although UXArmy provides valuable insights, the cost may be prohibitive for organizations with limited budgets, particularly when compared to some free alternatives. > > My experience with UXArmy was highly positive. The platform’s combination of advanced features, ease of use, and access to diverse participant pools makes it an invaluable resource for our organization aiming to enhance its product through effective user research. In a landscape where understanding user needs is paramount, UXArmy equips businesses with the tools necessary to gather actionable insights efficiently. ----- ### "UX army: A boom army in this AI times redefining solutions ." — 5.0/5 > **Verified Reviewer** | *22 March 2025* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: Its Ease to use to meet our current projects demands. Adaptable to every work environment \& adaptable for early stage projects as well as matured projects. Works fits with agility in client's requirements \& redesign management. > > **Cons**: The Mobile app can expand a lot \& should contain some more features with minimum clicks. > > Its in between Best \& good. Its super easy use makes user \& teams enjoying solving problems through UX army. ----- ### "Easy to use app for good price" — 3.0/5 > **Martina** | *17 February 2020* | Retail | Recommendation rating: 2.0/10 > > **Pros**: The UI is intuituve and simple, but might look a little bit outdated You can upload your tree for treejack test via spreadsheet Easy to use on the phone > > **Cons**: In treejack test there’s mandatory collection of respondent’s personal info that can’t be turned off There is a possibility to enter your own instructions, however there are instructions in English that is not possible to turn off (we’re not using English as primary language) The instructions for the treejack test are burried at the top of the page and some respondent didn’t noticed them. This skewed the results of the test The analytical part could be extended - for example filtering data based on respondent’s sex, country etc. Also it’s not possible to see time per task and it’s not possible to export the data to the spreadsheet > > OK if you’re looking for cheap and easy to use tool and you need just a simple data analysis. Otherwise I would recommend using Optimal Workshop. ----- ### "My go-to platform to test prototypes for our Asian user base" — 5.0/5 > **Genus** | *3 April 2023* | Accounting | Recommendation rating: 9.0/10 > > **Pros**: One of the standout features of UXArmy is their card sorting feature. UXArmy allows us to insert graphics and texts in cards which makes it easy for us to improve our information architecture. > > **Cons**: However, I did notice one area for improvement in the survey questions. The inability to pinch and zoom to view static images and screenshots can be frustrating for users. As a UX designer, I believe this is a basic feature that should be added to make the experience more user-friendly. > > UXArmy's services are essential to our work as UX designers, addressing key challenges in research such as recruitment and resource management. With their help, we are able to conduct more impactful studies and make data-driven decisions with greater confidence. I highly recommend UXArmy to anyone looking for a comprehensive solution for UX research. ----- ### "Easy to use Product" — 5.0/5 > **Parth** | *27 March 2023* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: UXArmy is an excellent user experience research (UXR) platform that is both user-friendly and straightforward to use. One of the standout features of UXArmy is their exceptional support team, who are always available to provide assistance whenever needed. > > **Cons**: While UXArmy is a decent UXR platform, there are some areas where it could be improved. For example, I would prefer more flexibility in their reports to allow for greater customization. Additionally, some interactions within the platform feel a bit awkward and could benefit from improved test setup. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.nz/software/482836/UXArmy-User-Research-platform?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/482836/UXArmy-User-Research-platform) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data