---
description: Review of Guest Suite Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Guest Suite | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

Breadcrumb: [Home](/) > [Feedback and Reviews Management Software](/directory/4285/review-management/software) > [Guest Suite](/software/481890/Guest-Suite)

# Guest Suite

Canonical: https://www.softwareadvice.co.nz/software/481890/Guest-Suite

> Guest Suite is a local marketing platform designed to help businesses manage online visibility and customer feedback. It centralizes review management, local presence optimization, and customer satisfaction measurement within a single interface. It is suitable for businesses across industries such as retail, mobility, tourism, real estate, and service sectors.

The platform includes three main components. Review management allows businesses to collect, analyze, and respond to customer reviews across various platforms, with AI-powered response features. Presence management enables the creation, modification, and optimization of Google business listings and information across multiple platforms to enhance local search visibility. Feedback management provides customizable surveys to measure customer satisfaction and gather insights.

Guest Suite also includes analytics dashboards for tracking performance metrics and identifying areas for improvement. Competitive analysis tools allow businesses to benchmark their performance against others. A mobile application supports review management on the go.
> 
> Verdict: Rated **4.7/5** by 3 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 3 Reviews |
| Ease of Use | 4.3/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 3.7/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Guest Suite

## Commercial Context

- **Pricing model**: Flat Rate (Free version available) (Free Trial)
- **Pricing Details**: Nos tarifs sont dégressifs en fonction de votre nombre de point de vente.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Dutch, English, French, German, Italian, Spanish
- **Available Countries**: Belgium, Canada, France, Germany, Ireland, Italy, Spain, Switzerland, United States

## Features

- AI/Machine Learning
- API
- Access Controls/Permissions
- Activity Dashboard
- Alerts/Notifications
- Automated Responses
- Brand Management
- Brand Tracking
- CES Survey Structure
- CRM Integration
- CSAT Survey Structure
- Campaign Analytics
- Campaign Management
- Commenting/Notes
- Competitive Analysis
- Conversion Tracking
- Customer Advocacy
- Customer Database
- Customer Experience Management
- Customer Segmentation

## Integrations (22 total)

- Asterio
- Ava
- Booking
- FASTbook
- GeHo
- Google Business Review Link Generator
- Google My Business Post Scheduler
- Google My Business Pro Services
- Google My Business Review Manager
- Kepler
- LoungeUp
- Medialog Hotel
- Mews
- Misterbooking PMS
- Resalys

... and 7 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Feedback and Reviews Management Software](https://www.softwareadvice.co.nz/directory/4285/review-management/software)

## Related Categories

- [Feedback and Reviews Management Software](https://www.softwareadvice.co.nz/directory/4285/review-management/software)
- [Campaign Management Software](https://www.softwareadvice.co.nz/directory/2878/campaign-management/software)
- [Brand Management Software](https://www.softwareadvice.co.nz/directory/1871/brand-management/software)
- [Customer Experience Software](https://www.softwareadvice.co.nz/directory/4574/customer-experience/software)
- [Reputation Management Software](https://www.softwareadvice.co.nz/directory/4509/reputation-management/software)

## Alternatives

1. [SurveyMonkey](https://www.softwareadvice.co.nz/software/157864/surveymonkey) — 4.6/5 (10455 reviews)
2. [Trustpilot](https://www.softwareadvice.co.nz/software/364802/trustpilot) — 4.5/5 (1204 reviews)
3. [LiveAgent](https://www.softwareadvice.co.nz/software/109980/liveagent) — 4.7/5 (1781 reviews)
4. [Jotform](https://www.softwareadvice.co.nz/software/433821/jotform) — 4.7/5 (2885 reviews)
5. [Survicate](https://www.softwareadvice.co.nz/software/31821/survicate) — 4.6/5 (99 reviews)

## Reviews

### "Super outil de gestion des avis et fiches Google" — 5.0/5

> **Paul** | *16 October 2025* | Textiles | Recommendation rating: 10.0/10
> 
> **Pros**: Logiciel ultra intuitif et ergonomique. Pratiquement 90% de ma gestion d'e-réputation est automatisé. Je n'ai jamais besoin de m'en soucier. Que ce soit la collecte d'avis ou la réponse aux avis, tout se fait automatiquement.
> 
> **Cons**: Pas la possibilité de publier ou faire des posts directement sur les réseaux sociaux pour mettre en avant les avis.
> 
> Logiciel simple d'utilisation, qui permet d'aller très loin dans la gestion des avis mais surtout dans l'analyse de la satisfaction client grâce à la nouvelle analyse sémantique. Un accompagnement au top, toujours dispo \!

-----

### "Une solution de gestion de e-réputation efficace" — 4.0/5

> **Florian** | *7 February 2024* | Professional Training & Coaching | Recommendation rating: 8.0/10
> 
> **Pros**: Les avis issus de nombreuses plateformes d'avis rassemblés sur une seule page, la possibilité de répondre aux avis directement depuis l'outil sur certaines plateformes, les enquêtes de satisfaction personnalisables
> 
> **Cons**: L'interface pas toujours très intuitive et assez vieillissante sur certains écrans de l'outil

-----

### "Outil recueil avis clients" — 5.0/5

> **Morgane** | *23 September 2022* | Consumer Goods | Recommendation rating: 9.0/10
> 
> **Pros**: L'enquête est personnalisable et permet d'aborder tous les points nécessaires au recueil de l'avis client. La version booster est un vrai plus. Il est très facile de répondre aux avis déposés par les clients. Le service client est plutôt réactif et vous accompagne si vous rencontrez des problèmes dans la configuration ou l'envoi d'enquêtes.
> 
> **Cons**: Attention à bien rentrer les bonnes informations lors de l'import pour avoir un suivi des clients que vous allez solliciter à plusieurs reprises.

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/481890/Guest-Suite)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/481890-Guest-Suite/> |
| en-AU | <https://www.softwareadvice.com.au/software/481890/Guest-Suite> |
| en-GB | <https://www.softwareadvice.co.uk/software/481890/Guest-Suite> |
| en-IE | <https://www.softwareadvice.ie/software/481890/Guest-Suite> |
| en-NZ | <https://www.softwareadvice.co.nz/software/481890/Guest-Suite> |

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