--- description: Review of Fireflies Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Fireflies | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Call Recording Software](/directory/1718/call-recording/software) > [Fireflies](/software/481852/Fireflies) # Fireflies Canonical: https://www.softwareadvice.co.nz/software/481852/Fireflies Page: 1 / 31\ Next: [Next page](https://www.softwareadvice.co.nz/software/481852/Fireflies?page=2) > Fireflies is an AI-powered meeting assistant designed to transcribe, summarize, and analyze conversations across meetings, email, chat, and CRM systems. It serves teams in various industries such as sales, recruiting, marketing, engineering, healthcare, venture capital, and media production. Organizations from startups to large corporations use the software to create searchable knowledge bases of team communications and streamline workflow automation. The platform provides meeting transcription with speaker recognition in over 100 languages and features automatic language detection. Fireflies generates AI summaries that include overviews, bullet points, action items, and custom notes immediately after each meeting. It captures conversations through various methods, including an AI note taker bot for calendar meetings, a Chrome extension for Google Meet, mobile and desktop applications for in-person discussions, and support for audio and video file uploads. The Live Assist feature offers real-time suggestions and coaching during meetings. Conversation intelligence tools track speaker talk time, perform sentiment analysis, and allow users to search meeting history down to specific sentences and timestamps. The software includes AI Skills that automatically extract key details, generate follow-up emails, and produce insights tailored to specific business functions. Fireflies maintains enterprise-grade security standards with SOC 2 Type II, GDPR, and HIPAA compliance, along with zero data retention policies and private storage options to ensure customers retain full ownership of their data. > > Verdict: Rated **4.9/5** by 735 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 735 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Fireflies ## Commercial Context - **Pricing model**: Per Feature - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: United States ## Features - API - Action Item Tracking - Automatic Transcription - Autonomous Task Execution - CRM - Call Recording - Call Transcription - Collaboration Tools - Conferencing - Dashboard - Decision Support Software - Meeting Notes - Real-Time Language Translation - Recording - Sentiment Analysis - Speech Recognition - Third-Party Integrations - Transcript Search & Annotation ## Integrations (7 total) - Claude - Google Calendar - Google Drive - Google Meet - Microsoft Teams - Notion - Zoom Workplace ## Category - [Call Recording Software](https://www.softwareadvice.co.nz/directory/1718/call-recording/software) ## Related Categories - [Call Recording Software](https://www.softwareadvice.co.nz/directory/1718/call-recording/software) - [Conversation Intelligence](https://www.softwareadvice.co.nz/directory/4847/conversation-intelligence/software) - [AI Meeting Assistants](https://www.softwareadvice.co.nz/directory/5471/ai-meeting-assistants/software) ## Reviews ### "Fireflies has changed my workflows, for good\!" — 5.0/5 > **César** | *19 May 2026* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: Getting all my transcriptions as actionable data via Google Drive and Notion is a huge change in my workflows. > > **Cons**: While I love the functionalities and constante improvements of the app, I find Fireflies a little pricier than the alternatives. > > This is truly an amazing and useful piece of software. Not only allows me to save valuable time: it has changed my way of work through more streamlined and precise data that can be highly actionable. ----- ### "Fireflies.ai has become an essential part of my professional workflow" — 5.0/5 > **Michiel** | *11 June 2026* | Legal Services | Recommendation rating: 10.0/10 > > **Pros**: Fireflies is accurate, efficient and very good value for money. The summaries are useful, the transcripts are generally reliable, and the platform has a strong range of features that make it easy to revisit discussions and identify action points. The mobile app is also extremely useful and, in my experience, just as effective as the desktop/browser-based version. Being able to record telephone calls and in-person meetings and then upload the audio for transcription and summary is particularly valuable. > > **Cons**: The transcription is not always as strong when foreign languages are used, and it can sometimes become confused when languages are mixed in the same meeting. It also does not always add itself to meetings automatically. Another issue is that, where several team members are on the same call, the meeting is sometimes captured by another team member’s Fireflies agent rather than mine. This is manageable because I still have access to the summaries, but it does mean I have less functionality. In particular, I cannot always make changes to summaries and transcripts generated through someone else’s Fireflies agent. > > Fireflies.ai has genuinely changed the way I work in my professional practice. I use it every day for online meetings, telephone calls and in-person consultations. I have never been particularly good at keeping detailed notes during meetings and historically relied far too heavily on memory. Fireflies has largely solved that problem for me by accurately transcribing and summarising meetings, calls and consultations. It is also extremely useful when used together with other AI tools, such as ChatGPT. Once a meeting has been transcribed and summarised, I can extract action items, prepare follow-up correspondence, draft reports, identify key issues and generally move matters forward much more efficiently. For my purposes, it offers excellent value for money and has become one of the most important tools in my daily workflow. I would highly recommend Fireflies.ai to professionals who attend regular meetings, take instructions, conduct consultations or need reliable records of discussions. It has saved me a significant amount of time and has improved the quality and consistency of my follow-up work. ----- ### "very useful\!" — 3.0/5 > **janderson** | *2 December 2025* | Education Management | Recommendation rating: 10.0/10 > > **Pros**: Easy to use, the accuracy of its AI summaries and how easily it records and organizes meetings automatically, making follow-up faster and more efficient. > > **Cons**: Price, is that the transcription accuracy drops in noisy environments or when multiple speakers talk at the same time. Also, some summary formats offer limited customization. > > very good, but should have bilingual mode.Fireflies offers a reliable and efficient way to record, transcribe, and organize meetings. Its AI summaries are accurate, search is fast, and integration with tools like Zoom and Google Meet works smoothly. Overall, it improves productivity and helps teams keep clear records of conversations. ----- ### "Have Fireflies on all the time." — 5.0/5 > **Jay** | *4 June 2026* | Real Estate | Recommendation rating: 10.0/10 > > **Pros**: The AI transcription is almost flawless. We use it for Google Meets as well as voice recording meetings and company notes that turn into training and news. > > **Cons**: Had to think a little to get it to auto-push to Google Drive, then to our company AI to create training prompts from the transcript, but we figured it out. > > Very good. Much better than zoom and other transcripts. The way it paragraphs the content is much easier for AI to read later and turn into other useful info. Transcript companies need be thinking about how the text is going to be used later, not just the summary or transcript doc. Use does not end there. Fireflies has this right. ----- ### "Powerful AI Meeting Assistant That Boosts Productivity and Accountability" — 4.0/5 > **Verified Reviewer** | *4 May 2026* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: What stood out most about Fireflies is its ability to automatically record, transcribe and summarize meetings with impressive accuracy. It saves a lot of time on note-taking and allows you to stay fully engaged during conversations. The search functionality is also powerful as you can quickly find key moments, action items or decisions without replaying entire meetings. > > **Cons**: While the transcription is generally strong, it can occasionally struggle with accents, technical jargon or overlapping conversations. The summaries, although helpful, sometimes miss context or nuance, meaning you still need to review key parts manually. Also, some of the more advanced features are locked behind higher-tier pricing, which may limit value for smaller teams. > > Overall, my experience with Fireflies has been very positive. It has significantly improved meeting productivity and accountability by ensuring nothing important is missed. It’s especially useful for follow-ups, documentation and keeping teams aligned. While there are minor areas for improvement, the efficiency gains far outweigh the drawbacks. ----- Page: 1 / 31\ Next: [Next page](https://www.softwareadvice.co.nz/software/481852/Fireflies?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/481852/Fireflies) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data