--- description: Review of Fireflies Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Fireflies | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Call Recording Software](/directory/1718/call-recording/software) > [Fireflies](/software/481852/Fireflies) # Fireflies Canonical: https://www.softwareadvice.co.nz/software/481852/Fireflies Page: 1 / 31\ Next: [Next page](https://www.softwareadvice.co.nz/software/481852/Fireflies?page=2) > Fireflies is an AI-powered meeting assistant designed to transcribe, summarize, and analyze conversations across meetings, email, chat, and CRM systems. It serves teams in various industries such as sales, recruiting, marketing, engineering, healthcare, venture capital, and media production. Organizations from startups to large corporations use the software to create searchable knowledge bases of team communications and streamline workflow automation. The platform provides meeting transcription with speaker recognition in over 100 languages and features automatic language detection. Fireflies generates AI summaries that include overviews, bullet points, action items, and custom notes immediately after each meeting. It captures conversations through various methods, including an AI note taker bot for calendar meetings, a Chrome extension for Google Meet, mobile and desktop applications for in-person discussions, and support for audio and video file uploads. The Live Assist feature offers real-time suggestions and coaching during meetings. Conversation intelligence tools track speaker talk time, perform sentiment analysis, and allow users to search meeting history down to specific sentences and timestamps. The software includes AI Skills that automatically extract key details, generate follow-up emails, and produce insights tailored to specific business functions. Fireflies maintains enterprise-grade security standards with SOC 2 Type II, GDPR, and HIPAA compliance, along with zero data retention policies and private storage options to ensure customers retain full ownership of their data. > > Verdict: Rated **4.9/5** by 735 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 735 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Fireflies ## Commercial Context - **Pricing model**: Per Feature - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: Afrikaans, Amharic, Arabic, Assamese, Azerbaijani, Bangla, Bashkir, Basque, Belarusian, Bosnian, Bulgarian, Catalan, Czech, Danish, English, Estonian, German, Greek, Sindhi, Sinhala, Somali, Sundanese, Swahili, Swedish, Welsh, Yoruba - **Available Countries**: United States ## Features - API - Action Item Tracking - Automatic Transcription - Autonomous Task Execution - CRM - Call Recording - Call Transcription - Collaboration Tools - Conferencing - Dashboard - Decision Support Software - Meeting Notes - Real-Time Language Translation - Recording - Sentiment Analysis - Speech Recognition - Third-Party Integrations - Transcript Search & Annotation ## Integrations (7 total) - Claude - Google Calendar - Google Drive - Google Meet - Microsoft Teams - Notion - Zoom Workplace ## Category - [Call Recording Software](https://www.softwareadvice.co.nz/directory/1718/call-recording/software) ## Related Categories - [Call Recording Software](https://www.softwareadvice.co.nz/directory/1718/call-recording/software) - [Conversation Intelligence](https://www.softwareadvice.co.nz/directory/4847/conversation-intelligence/software) - [AI Meeting Assistants](https://www.softwareadvice.co.nz/directory/5471/ai-meeting-assistants/software) - [Sales Coaching Software](https://www.softwareadvice.co.nz/directory/4369/sales-coaching/software) - [Transcription Software](https://www.softwareadvice.co.nz/directory/4397/transcription/software) ## Reviews ### "Fireflies has changed my workflows, for good\!" — 5.0/5 > **César** | *19 May 2026* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: Getting all my transcriptions as actionable data via Google Drive and Notion is a huge change in my workflows. > > **Cons**: While I love the functionalities and constante improvements of the app, I find Fireflies a little pricier than the alternatives. > > This is truly an amazing and useful piece of software. Not only allows me to save valuable time: it has changed my way of work through more streamlined and precise data that can be highly actionable. ----- ### "Fireflies.ai is a value score of 1000" — 5.0/5 > **Timothy** | *19 March 2026* | Financial Services | Recommendation rating: 10.0/10 > > **Pros**: Excellent ease of use score. The way it organizes the transcripts and the speed it does so is excellent. When I upload a video capture of a webinar it is really fast and the transcript allows me to capture and replay with ease. > > **Cons**: Integration with Zapier and Monday.com is not easy enough. I have tried a couple of times to have the tasks from the meeting move to Monday.com and the way it works via Zapier is a serious fail. > > Fantastic. It is a value score of 1000 and the ease of use when I want a webinar transcript created or how it does my client or other meetings summary and other forms of output are perfect. Also the ability to find snippets of a conversation i need a replay of are super simple and ease my workload immediately. ----- ### "very useful\!" — 3.0/5 > **janderson** | *2 December 2025* | Education Management | Recommendation rating: 10.0/10 > > **Pros**: Easy to use, the accuracy of its AI summaries and how easily it records and organizes meetings automatically, making follow-up faster and more efficient. > > **Cons**: Price, is that the transcription accuracy drops in noisy environments or when multiple speakers talk at the same time. Also, some summary formats offer limited customization. > > very good, but should have bilingual mode.Fireflies offers a reliable and efficient way to record, transcribe, and organize meetings. Its AI summaries are accurate, search is fast, and integration with tools like Zoom and Google Meet works smoothly. Overall, it improves productivity and helps teams keep clear records of conversations. ----- ### "Satisfied - Worth a Recommendation" — 4.0/5 > **Verified Reviewer** | *30 June 2026* | Events Services | Recommendation rating: 8.0/10 > > **Pros**: The transcript creation in real-time and the efficiency in delivering the final output. Found the experience good. > > **Cons**: Presently, nothing wrong. I still have to dive deeply into the application to find out if there are any cons, or rather, areas of improvement needed. > > I've just started using it; it's been two months. So far, the experience is good. However, I will review it in detail soon. ----- ### "Fireflies from a founders' perspective" — 5.0/5 > **Spencer** | *22 April 2026* | Internet | Recommendation rating: 10.0/10 > > **Pros**: Strong transcription SaaS that is easily integrated into existing VoiP platforms. There is an extension that allows for easy access to meetings if the agent is not invited. > > **Cons**: Forced AI token usage for summaries, lackluster folder management and category designation for meetings. Lost meetings without understanding why it had happened - although that is not the norm, it is the outlier. > > Fireflies allows me to keep track of the material from all my meetings, which is priceless for how many projects/meetings/people I speak with weekly. Of the current transcription services I have found Fireflies to be the top performer. ----- Page: 1 / 31\ Next: [Next page](https://www.softwareadvice.co.nz/software/481852/Fireflies?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/481852/Fireflies) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data