--- description: Review of Mend Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Mend | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Container Security Tools](/directory/4438/container-security/software) > [Mend](/software/161968/whitesource) # Mend Canonical: https://www.softwareadvice.co.nz/software/161968/whitesource Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.nz/software/161968/whitesource?page=2) > Mend provides AI-powered operations solutions for behavioral health. CCBHCs, CMHCs, FQHCs and outpatient behavioral health providers use Mend to reduce no-shows, fill schedules, activate patients and prove operational ROI. The platform includes digital intake, self-scheduling, a smart waitlist, automated payments and portal-free patient engagement, and it integrates with existing EHRs. Mend is built on more than 40 million appointments evaluated and 160 million patient interactions. > > Verdict: Rated **4.4/5** by 8 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 8 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support | 4.3/5 | Based on overall reviews | | Value for Money | 4.0/5 | Based on overall reviews | | Features | 3.8/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: Mend - **Location**: Orlando, US - **Founded**: 2014 ## Commercial Context - **Starting Price**: US$4,000.00 - **Pricing Details**: $59-$129 per provider, per month - **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop) - **Supported Languages**: English, French, German, Hebrew - **Available Countries**: United States ## Features - API - Access Controls/Permissions - Alerts/Notifications - Application Security - Approval Workflow - Collaboration Tools - Compliance Management - Compliance Tracking - Container Scanning - Continuous Integration - Dashboard - Deployment Management - Endpoint Protection Software - Graphical User Interface - Issue Management - License Inventory - License Tracking - Mobile Development - Patch Management - Policy Management ## Integrations (9 total) - Bitbucket - CircleCI - Cloudbees CI - Docker - GitHub - GitLab - Jira - Microsoft Azure - Travis CI ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Container Security Tools](https://www.softwareadvice.co.nz/directory/4438/container-security/software) ## Related Categories - [Container Security Tools](https://www.softwareadvice.co.nz/directory/4438/container-security/software) - [App Development Software](https://www.softwareadvice.co.nz/directory/4499/app-development/software) - [License Management Software](https://www.softwareadvice.co.nz/directory/4637/license-management/software) - [Cybersecurity Software](https://www.softwareadvice.co.nz/directory/4643/cybersecurity/software) - [Encryption Software](https://www.softwareadvice.co.nz/directory/4659/encryption/software) ## Alternatives 1. 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[Google Cloud](https://www.softwareadvice.co.nz/software/172144/google-cloud-platform) — 4.7/5 (2331 reviews) ## Reviews ### "Good supplement to other SAST tools for "shift left" security." — 4.0/5 > **Mo** | *7 December 2022* | Legal Services | Recommendation rating: 8.0/10 > > **Pros**: Easy integration with Azure DevOps and Mend for Github and the fact that you can run as a task during the pipeline but you don't have to see the output from a CLI since they provide a tab on the pipeline run to see a good report on used libraries and vulnerabilities. > > **Cons**: Other tools have auto fixing which is not a need but good to have. Auto-fixing is not always "auto" and might need review which doesn't make it a big con. ----- ### "Best Unified solution for SCA,SAST & Container on the market." — 5.0/5 > **Sonal** | *25 June 2025* | Logistics & Supply Chain | Recommendation rating: 10.0/10 > > **Pros**: Best Open Source analysis with their In-house and other multiple sources of software vulnerabilities giving you value for money for your subscription. Also one of the few companies in the market which will give you license \& policy violations alert as well. Pipeline integration of this tools is greatly helpful for the software which are shipped out securely \& safely. > > **Cons**: Mend SAST tool gives remediation as a general one or two liners, they are pointing as to where the issue is present, but also need to provide detailed fix for SAST issues. > > Overall a good experience working with WhiteSource team, even their Technical Accounts Manager (TAM) was able to troubleshoot issues on the call. It's better to keep a bi-weekly cadence with them as they do provide hands-on approach to issues raised and helps us in resolving any integration problems. ----- ### "Tons of false positives, prepare to spend hours fixing it manually" — 2.0/5 > **Don** | *7 June 2018* | Recommendation rating: 1.0/10 > > **Pros**: Fast, quick reviews of your code. They do a good job of putting all the relevant reports and dashboards in front of you quickly. Once you manually fix everything, it can look really good. > > **Cons**: The false positives are awful. I had to spend hours and hours manually fixing everything it mis-identified - dozens of libraries and thousands of source files. If you use a library not in its database... too bad. You can make a support request and wait for them to enter it for you, whenever they get around to it. The search is pretty awful. There is some kind of syntax to using it but when I asked our account rep, she couldn't give me any documentation on it. You will frequently see results like "openssl-v0\_9\_8" in your search, but if you type "openssl" it will vanish and not come up. Don't ever both trying to search for a version, it doesn't work. This results in a lot of time scrolling through very large lists. Naming schemes are random and follow no established pattern. For a good half of all libraries, they have not assigned a license. Guess who gets to go google search them all? You, the user\! Isn't the point of this tool to help me identify the licensing? UI navigation is challenging. Back button will take you to a different place than you were almost every time. You'll love the dashboard... because you have to go back to it roughly every 5 minutes and start over. No great system for notes/todos/reminders. When you have to fix 60 libraries, it's hard to remember what you want to do with each one. > > After much manual configuration, a nicely formatted output that looks reputable. I could have just made my own in excel a lot faster. ----- ### "WhiteSource Review" — 5.0/5 > **Elyes** | *7 December 2021* | Information Technology & Services | Recommendation rating: 8.0/10 > > **Pros**: WhiteSource give you the ability to scan open source packages within your source code. The ability to integrate it with Azure pipelines is a huge plus > > **Cons**: Duplicated result for same packages and within the same project ----- ### "FOSS lifecycle management with Whitesource" — 5.0/5 > **Udi** | *10 November 2015* > > Using Whitesource to manage the process of analysing FOSS for a large product with hundreds of opensource dependencies. Makes life much easier and helps you cover all dependencies much more accurately. Some processes are still a bit course (though improved dramatically over the past 18 months) Refresh performance might be a bit slow when there are very large dependency lists. 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