--- description: Review of WebinarJam Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: WebinarJam | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Conference Software](/directory/4210/conference/software) > [WebinarJam](/software/47865/webinarjam) # WebinarJam Canonical: https://www.softwareadvice.co.nz/software/47865/webinarjam Page: 1 / 12\ Next: [Next page](https://www.softwareadvice.co.nz/software/47865/webinarjam?page=2) > WebinarJam is a cutting-edge webinar hosting software that empowers businesses, educational institutions, and individual entrepreneurs to conduct large-scale, interactive, and engaging online events. It is engineered to provide a seamless live streaming experience, leveraging technology to connect presenters with audiences across the globe in real time. With its intuitive setup process, WebinarJam allows you to create professional-quality webinars without the need for extensive technical know-how. The platform supports high-definition video and audio broadcasting, ensuring that your content is delivered with the utmost clarity and impact. Moreover, its robust infrastructure can handle thousands of participants simultaneously, making it an ideal solution for large webinars or online conferences. WebinarJam facilitates audience interaction with a suite of interactive tools, such as real-time chat, question and answer segments, polls, and surveys. These features are not just designed to maintain audience engagement but also to foster a sense of community and two-way communication. Presenters can also share screens, display PowerPoint slides, and play videos, making for a dynamic and multimedia-rich presentation. One of the platform’s standout features is its ability to integrate with a multitude of marketing tools. This enables organizers to automate registration, send out custom email invites, confirmations, and reminders, track attendee engagement, and follow up with leads post-webinar. These integrations are essential for businesses looking to streamline their marketing funnel and enhance lead generation efforts. WebinarJam’s analytical tools offer comprehensive insights into each webinar’s performance. Detailed metrics such as attendee duration, interaction rates, and click-throughs for offers presented during the webinar provide valuable feedback that can be used to improve future webinars and measure ROI. Furthermore, WebinarJam offers unique functionalities like the Panic Button, which mitigates the damage of technical issues by instantly transferring presenters and attendees to a new room. This ensures that webinars can proceed with minimal disruption. The Always-On room feature provides a dedicated virtual space that remains accessible, allowing for impromptu sessions without the need to schedule a new event. Monetization is streamlined through WebinarJam’s platform, which supports paid webinars and subscriptions. This is facilitated by its integration with several payment processors, providing a secure and efficient way to handle transactions. For content longevity, WebinarJam allows you to record your live sessions. These recordings can be used to provide on-demand access for those who missed the live event or for additional content marketing initiatives. Customer support is a cornerstone of the WebinarJam experience. The platform is complemented by a rich knowledge base, detailed training materials, and a responsive customer service team, ready to assist users with any issues they might encounter. Designed with a global audience in mind, WebinarJam transcends geographical boundaries. It offers multi-language support, allowing you to reach and engage with a diverse audience. Additionally, the platform is browser-based and does not require participants to download any software, ensuring easy access for all attendees. WebinarJam represents a comprehensive webinar solution that combines reliability, user-friendly design, and advanced features to make your online events a resounding success. Whether your goal is to educate, market, or connect, WebinarJam offers the tools and support to help you achieve it. > > Verdict: Rated **3.9/5** by 277 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.9/5** | 277 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support | 3.6/5 | Based on overall reviews | | Value for Money | 3.8/5 | Based on overall reviews | | Features | 3.9/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: Genesis Digital - **Location**: La Jolla, US - **Founded**: 2013 ## Commercial Context - **Starting Price**: US$49.00 - **Pricing model**: Flat Rate - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: Czech, Danish, Dutch, English, Finnish, French, German, Hungarian, Italian, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Turkish - **Available Countries**: Australia, Brazil, Canada, Colombia, France, Germany, India, Indonesia, Israel, Italy, Malaysia, Mexico, Netherlands, Philippines, Singapore, South Africa, Spain, Sweden, United Kingdom, United States ## Features - API - Activity Dashboard - Alerts/Notifications - Attendance Management - Attendee Management - Audience Analytics - Audience Engagement - CRM - Chat/Messaging - Collaboration Tools - Conferencing - Credit Card Processing - Customisable Branding - Customisable Forms - Customisable Templates - Discount Management - Drag & Drop - Electronic Hand Raising - Email Management - Email Marketing ## Integrations (15 total) - AWeber - ActiveCampaign - Constant Contact - Drip - GetResponse - Kartra - Keap - Kit - Mailchimp - Mailgun - Maropost - Ontraport - Twilio - Zapier - iContact ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - 24/7 (Live rep) - Chat ## Category - [Conference Software](https://www.softwareadvice.co.nz/directory/4210/conference/software) ## Related Categories - [Conference Software](https://www.softwareadvice.co.nz/directory/4210/conference/software) - [Live Streaming Software](https://www.softwareadvice.co.nz/directory/4376/live-streaming/software) - [Virtual Event Software](https://www.softwareadvice.co.nz/directory/4601/virtual-event/software) - [Video Conferencing Software](https://www.softwareadvice.co.nz/directory/4531/video-conferencing/software) - [Webinar Software](https://www.softwareadvice.co.nz/directory/4561/webinar/software) ## Alternatives 1. [Zoom Events and Webinars](https://www.softwareadvice.co.nz/software/231622/zoom-video-webinars) — 4.6/5 (6050 reviews) 2. [Zoom Workplace](https://www.softwareadvice.co.nz/software/101384/zoom) — 4.6/5 (14526 reviews) 3. [Microsoft Teams](https://www.softwareadvice.co.nz/software/397766/microsoft-teams) — 4.5/5 (10940 reviews) 4. [Webex Suite](https://www.softwareadvice.co.nz/software/430596/webex) — 4.4/5 (7396 reviews) 5. [Zoho Webinar](https://www.softwareadvice.co.nz/software/434468/zoho-webinar) — 4.5/5 (72 reviews) ## Reviews ### "Webinars with many features to share information through the screen." — 5.0/5 > **Ambar** | *24 March 2023* | Oil & Energy | Recommendation rating: 10.0/10 > > **Pros**: It is a software that has many functionalities, webinars are very easy to carry out, we can share information when we communicate, we can create surveys, send messages, we unify a large number of participants, the audio and image are of good quality, it is perfect for integrate it to many departments, the user interface is very intuitive. > > **Cons**: On some occasions the communication is interrupted, but it is a problem with the internet connection, they are not WebinarJam problems. > > We constantly use it to conduct webinars, the usage characteristics are very good, we benefit much more than with similar software, WebinarJam allows us to integrate a large number of people to maintain stable communications, we can record webinars to have a backup, it is a system very good that we have been able to take advantage of when communicating with colleagues and clients from anywhere with the help of WebinarJam. ----- ### "Early Review" — 5.0/5 > **Jack** | *4 June 2020* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: 1. UI-- is great, simple to navigate and works really nicely. 2. lots of features that work really well in practise. 3. the actual webinar rooms and quality of signal with ability to use multimedia smoothly on my side for users to watch is amazing. 4. chat, handouts, polls-- all really fabulous 5. replay etc is excellent feature > > **Cons**: 1. Emails- we are having some issues with engagement on some of our tutorials. When I test the sign up process it ALWAYS works. But we are having issues with multiple users telling us they are not receiving emails prior to the webinar. This is affecting both the number who turn up to our lives but when we use paid for webinars there are quite a number telling us they never get the emails (not in junk/spam etc). The issue here is we have no way to track when emails bounce back from the individuals email server. Our only option is a short video we put on our website to tell people to contact us if they do not get an email within the first 30 minutes after signing up. 2. Certificates- I use another method currently but as we grow this would be an amazing feature. Your system already utilises the shortcodes for emails. If there was a way to be able to provide certificates that are personalised that would be a great feature that would be worth spending more money on for our business. Currently I do this manually on the desktop with mailmerge in excel/powerpoint to create pdfs and then send them from an SMTP client. 3 . Templates-- it would be really helpful if the profile were expanded to include ALL your defaults for webinars that automatically are present whenever you create a new webinar i.e. your logo within the emails, the body of the email you normally write, the replica replay and how long it will be present, all the editing of any registration forms etc. > > Very good. There are a couple tweaks - the main being this issue surrounding emails as we are struggling to track who is definitely receiving email and not turning up vs who are never getting the emails. On free webinars people rarely tell us but when its paid we are getting numerous (at least say 20-30%) saying they never received anything. This is our main sticking point that we can see becoming a larger issue over time as we, hopefully, continue to grow. ----- ### "Seemed promising but not as reliable as others" — 3.0/5 > **Verified Reviewer** | *24 August 2024* | E-Learning | Recommendation rating: 5.0/10 > > **Pros**: I found WebinarJam easy to set up, and the functionalities when it worked seem promising for running webinars. > > **Cons**: Compared to other tools you can use for webinars, I found WebinarJam expensive. There were also issues of my audience hearing me. Whilst it appeared to be promising I had to switch to another more reliable tool. ----- ### "Looking for the perfect solution" — 4.0/5 > **Richard** | *25 January 2021* | Sports | Recommendation rating: 7.0/10 > > **Pros**: We like the ability to have several presenters work together remotely (incl. multiple presenter windows etc.) and the ability to setup several elements prior to the sessions like polls, offers, surveys. Also the chat and the "bigger audience" interactions work well. The video and transmission quality so far has always been good and customers seem to have a very intuitive and simple interaction as we haven't had any complaints about it yet. > > **Cons**: We would love to have a more fluid switch between video and presentation. E.g. right after the video completes it should jump back directly to the presentation screen. We would also love the ability for the "request to speak" function to not require the attendee to become a presenter. It would also be great if a survey could be triggered directly after the session ends to enable the survey to be conducted by attendees then instead of requiring to send an email. Also the registration should enable the option "add to calender" to put it on peoples agendas. The setup of the webinar could be simplified by a guide through and not individual selections of every screen and text. > > All in all, it offers most of the functions you can are looking for or can be found in competitor tools, but at a better cost. We have already renewed it from last year, so we are happy with the tools and our desires to optimize are really just to simplify it even further. ----- ### "Create more time and make more money" — 5.0/5 > **Henry** | *9 April 2020* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: I do a lot of online presentations to many people all over the world. This software has enabled me to have people from other countries to do one presentation for me which l record and l am able to use it many times without necessarily paying for their services and l can now have tailor made presentations for each market. I have created more time for myself to do other things that’s on average of about 20 hours a week because l no longer do the presentations live myself. The software is easy to setup and use and no more late night or early morning presentations because of time zones. This software adjusts for each time zone so l can have webinars running for appropriate times for people all over the world whilst l sleep. This system emulates real live presentations and a registrant will not know that it’s not live. > > **Cons**: I have to scratch my head for this. If l could customize the registration fields to capture the information l want and if the system can pick which country someone is registering from so that their country is the first or top of the list to select instead of scrolling down when entering their phone numbers > > This system has made me more productive and l am really enjoying it. ----- Page: 1 / 12\ Next: [Next page](https://www.softwareadvice.co.nz/software/47865/webinarjam?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/47865/webinarjam) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data