--- description: Review of Zipwhip Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Zipwhip | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [SMS Marketing Software](/directory/4532/sms-marketing/software) > [Zipwhip](/software/47637/zipwhip) # Zipwhip Canonical: https://www.softwareadvice.co.nz/software/47637/zipwhip Page: 1 / 6\ Next: [Next page](https://www.softwareadvice.co.nz/software/47637/zipwhip?page=2) > Zipwhip is a SMS marketing solution designed to help businesses in healthcare, fitness, retail, veterinary, automotive, legal, education and other industries streamline communication with customers using templates, scheduled messages, automated replies and more. Administrators can gain visibility into client engagement metrics and the performance of inbound/outbound text messages and keywords through reports. Key features of Zipwhip include group messaging, mobile notifications, custom fields, IP whitelisting and single sign-on (SSO). Managers can send documents, images or videos via MMS messages and bulk upload contacts to store details including phone numbers, job titles and addresses on a unified platform. Additionally, the solution deploys multi-factor authentication to protect confidential data against phishing or ransomware attacks. Zipwhip facilitates integration with various third-party systems such as Clio, Velocity, HubSpot, Pipedrive and more. The product is available on monthly or annual subscriptions and support is extended via phone, email, FAQs and other online measures. > > Verdict: Rated **4.6/5** by 119 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 119 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.2/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Twilio - **Location**: San Francisco, US - **Founded**: 2008 ## Commercial Context - **Starting Price**: US$19.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: Starter - $19 per month Unlimited - $49 per month Premium - $99 per month Commercial - Contact Zipwhip directly for pricing details. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - 2-Way Messaging - API - Automated Responses - Contact Management - Mass Texting - Message Personalisation - Reporting/Analytics - Scheduled Messaging ## Support Options - Chat ## Category - [SMS Marketing Software](https://www.softwareadvice.co.nz/directory/4532/sms-marketing/software) ## Alternatives 1. [Project Broadcast](https://www.softwareadvice.co.nz/software/431569/project-broadcast) — 4.9/5 (647 reviews) 2. [SlickText](https://www.softwareadvice.co.nz/software/167722/slicktext) — 4.8/5 (268 reviews) 3. [Text Request](https://www.softwareadvice.co.nz/software/306855/text-request) — 4.6/5 (1193 reviews) 4. [Clearstream](https://www.softwareadvice.co.nz/software/321838/clearstream) — 4.8/5 (656 reviews) 5. [WAWCD](https://www.softwareadvice.co.nz/software/519182/WAWCD) — 5.0/5 (54 reviews) ## Reviews ### "Great option for getting texts at a work line" — 4.0/5 > **Matthew** | *21 April 2022* | Insurance | Recommendation rating: 7.0/10 > > **Pros**: I was shocked at how many people were texting an "office phone". I started receiving texts the day I turned this on, so I shutter to think of how many I missed prior. > > **Cons**: This only does texting. I feel like current software options allow for texting/VOIP/etc all as one purchased service. ----- ### "Overall Experience with Zipwhip (WE MISS YOU)" — 5.0/5 > **Betsania** | *11 October 2024* | Accounting | Recommendation rating: 10.0/10 > > **Pros**: ZipWhip was very easy to use, setup was very easy as well. It was very easy to train new employee on how to use the software. Very cost effective. It was very difficult to find a similar software with everything Zipwhip offered at the same price or even close to the same price. We miss Zipwhip very much. > > **Cons**: I would say what we least liked about Zipwhip it was they didn't particularly didn't have focus on insurance agencies. > > Our overall experience with Zipwhip was great. We were with Zipwhip for several years, and were very sad when we heard they were no longer going to be in business, we looked for a companies with similarities to zipwhips for months. ----- ### "ZipWhip" — 5.0/5 > **Lori** | *3 December 2019* | Nonprofit Organisation Management | Recommendation rating: 10.0/10 > > **Pros**: ZipWhip is easy to use and provides and affordable solution for two way texting with our listeners. Listeners are able to text to our 800 number, the number that they are familiar with and use for calling. Having texting is especially important for our station that is geared to the younger listener. They are much more likely to engage through texting. > > **Cons**: Can't think of anything that we don't like. The recent upgrade to the software has made group texting easier which is a plus too. > > It's been a great experience for us. The people we've worked with at ZipWhip have been great. ----- ### "we miss zipwhip" — 5.0/5 > **steph** | *6 February 2025* | Automotive | Recommendation rating: 10.0/10 > > **Pros**: the web extension, ease of use, cost effective > > **Cons**: nothing - we miss it\!\!\! there are no good replacements > > zipwhip was easy, cost effective and convenient ----- ### "Great for small business\!" — 5.0/5 > **Jessica** | *2 January 2025* | Construction | Recommendation rating: 8.0/10 > > **Pros**: Ease of use, plain interface, login from anywhere. > > **Cons**: We did not like the limitations to attachments. > > Overall, we loved zipwhip and used it until they no longer offer texting services we needed. ----- Page: 1 / 6\ Next: [Next page](https://www.softwareadvice.co.nz/software/47637/zipwhip?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/47637/zipwhip) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data