--- description: Review of Aesthetic Record Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Aesthetic Record | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Dermatology EMR Software](/directory/95/dermatology-software/software) > [Aesthetic Record](/software/475261/Aesthetic-Record) # Aesthetic Record Canonical: https://www.softwareadvice.co.nz/software/475261/Aesthetic-Record Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.co.nz/software/475261/Aesthetic-Record?page=2) > Aesthetic Record is an electronic medical record (EMR) and practice management software designed for aesthetic medical practices. It supports medspas and aesthetic clinics by managing patient interactions and daily operations in a HIPAA-compliant environment. The software includes an EMR system with features such as before and after photo management, cloud-based electronic prescribing, and predictive chart notes for documentation. It offers online booking, smart scheduling, a web-based patient portal, and a telehealth platform for patient communication. The mobile point-of-sale system facilitates transactions within the practice, and the patient wallet feature supports membership plans. > > Verdict: Rated **3.5/5** by 75 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.5/5** | 75 Reviews | | Ease of Use | 3.5/5 | Based on overall reviews | | Customer Support | 3.5/5 | Based on overall reviews | | Value for Money | 3.7/5 | Based on overall reviews | | Features | 3.4/5 | Based on overall reviews | | Recommendation percentage | 60% | (6/10 Likelihood to recommend) | ## About the vendor - **Company**: Aesthetic Record - **Founded**: 2017 ## Commercial Context - **Starting Price**: US$12.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Aesthetic Record offers a 14-day free trial for new users, after which the software is available across 2 pricing tiers - Essentials and Accelerator. One-time setup up is also included in subscriptions. Pricing and functionality - outlined below - scales with number of users. Essentials: · Monthly - $12/Month/Per User with $199 One-Time Setup Fee · Annually - $10/Month/Per User with $199 One-Time Setup Fee Accelerator: · Monthly - $16/Month/Per User with $199 One-Time Setup Fee · Annually - $13/Month/Per User with $199 One-Time Setup Fee - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - API - Activity Dashboard - Activity Tracking - Alerts/Notifications - Appointment Management - Appointment Scheduling - Audit Trail - Automated Scheduling - Before & After Pictures - Billing & Invoicing - Booking Management - Calendar Management - Charting - Client Management - Client Portal - Contact Database - Credit Card Processing - Customisable Forms - Customisable Reports - Customisable Templates ## Integrations (13 total) - ActiveCampaign - Cherry - Constant Contact - HubSpot Marketing Hub - Intercom - Klarna - Mailchimp - Shopify - Stripe - Sunbit - Zapier - Zoho CRM - eFax ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Dermatology EMR Software](https://www.softwareadvice.co.nz/directory/95/dermatology-software/software) ## Related Categories - [Dermatology EMR Software](https://www.softwareadvice.co.nz/directory/95/dermatology-software/software) - [Prescription Writing Software](https://www.softwareadvice.co.nz/directory/3425/prescription-writing/software) - [Medical Software](https://www.softwareadvice.co.nz/directory/4/practice-management-software/software) - [Patient Management Software](https://www.softwareadvice.co.nz/directory/3489/patient-intake/software) - [Medical Software](https://www.softwareadvice.co.nz/directory/4527/medical/software) ## Alternatives 1. [AestheticsPro](https://www.softwareadvice.co.nz/software/73167/aesthetics-pro) — 4.4/5 (619 reviews) 2. [ZENOTI](https://www.softwareadvice.co.nz/software/346187/zenoti) — 4.4/5 (1250 reviews) 3. [Pabau](https://www.softwareadvice.co.nz/software/190306/pabau) — 4.7/5 (613 reviews) 4. [PatientNow](https://www.softwareadvice.co.nz/software/23634/patientnow) — 3.9/5 (297 reviews) 5. [Mangomint](https://www.softwareadvice.co.nz/software/352584/mangomint) — 4.9/5 (300 reviews) ## Reviews ### "Easy to use and great value\!" — 5.0/5 > **Gina** | *30 November 2020* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: I've been using this software for about 6 months. I switched over from another aesthetic EMR platform due to cost. Aesthetic record offers all the necessary features of the more costly platforms for a fraction of the price. It even has features the more expensive platforms do not have. > > **Cons**: There isn't really anything I don't like. Customer service is a message system within the app rather than speaking to a person over the phone. However, it is still immediate and has solved my issues or answered by questions almost immediately. ----- ### "help desk to the rescue" — 4.0/5 > **heather** | *5 November 2025* | Cosmetics | Recommendation rating: 8.0/10 > > **Pros**: in general it is intuitive. In general i can maneuver around without too much dificulty. I do wish I could open my schedule from the app , as an admin... > > **Cons**: there are several nuanced things that I don't prefer: discounts are cumbersome and not easily applied without planning. I don't like that sometimes the calendar slides up and down and some times it slides left to right to look for future dates. I don't like that when I'm booking a client before they leave my room I can't see what the rest of my day looks like so I can be efficient with my scheduling without going to that day on my calendar. I don't want to be a burden but the queue for help is not helpful categorically and I always end up saying its an emergency even though it isn't because my questions don't fit into the categories offered. I don't like that I have to choose the only provider I have each time. It should default if there is only 1 of us (1 of me). > > overall it has been a positive experience. \[sensitive content hidden\] is great at the help desk, she always is professional and helpful in a timely manner. ----- ### "You Get What You Pay For" — 2.0/5 > **Aya** | *9 July 2025* | Medical Practice | Recommendation rating: 2.0/10 > > **Pros**: HIPPA compliance, sales report, patient markings for injectables are some of the reasons why we decided to use Aesthetic Record. > > **Cons**: If you run a busy clinic where every minute counts, you’ll likely appreciate software that simply stays out of the way. Unfortunately, Aesthetic Record often became an obstacle rather than a helper for our team. Because the platform charges “per user,” it automatically logs each account out after brief inactivity; on our shared iPads, that meant front-office and clinical staff were re-entering passwords about twice an hour—usually in front of a waiting patient. Stability was another concern: both the iOS app and web portal crashed often enough that restarting them became part of our daily routine. Even when the system stayed online, simple tasks required a surprising number of clicks. For example, to view a patient’s consent form from the calendar you must open the appointment, jump to the Timeline tab, click “More,” choose “Documents,” then adjust date filters to reveal older files. Multiply that sequence by dozens of patients per day and the lost time adds up quickly. The larger issue surfaced when we decided to migrate to a new EMR. Aesthetic Record makes bulk data export extremely difficult and expensive. Original-resolution photos aren’t stored with standard documents, so downloading each chart manually is impractical, and the company quoted us $1,120 (\!) to run an export of just two years of records. This was particularly frustrating because our data import on the way in—promised in 30 days—actually took more than 90, handled by an offshore contractor who was hard to reach and provided limited guidance. In practical terms, the platform’s design and policies create friction both while you are a customer and when you try to leave. The data technically belongs to us. We expected more ethical and professional treatment from the company upon transition. If you’re evaluating EMRs, ask Aesthetic Record (or any vendor) for written details on session timeouts, click paths for common tasks, and precise costs for full data extraction. Clarifying those points up front could save you and your staff considerable time, money, and frustration down the line. > > Overall, Aesthetic Record felt more like a hurdle than a help. Frequent time-outs and app crashes slowed appointments, routine tasks required too many clicks, and exporting our own patient data carried an unexpected $1,120 fee after just two years of use. Combined with a 90-day import process and limited support, these issues convinced us the platform does not prioritize efficiency or customer control of data. ----- ### "Thank you \[sensitive content hidden\]\!" — 4.0/5 > **Russell** | *7 August 2025* | Medical Practice | Recommendation rating: 8.0/10 > > **Pros**: It fits our needs 80% of the time. That's a good %. I do like that we can set up IC's in the calendar with their own schedules of availability and treatments they provide > > **Cons**: A few issues such as the scheduling calendar is appointment only and can not be used for just an unconfirmed request. I do look forward to learning more about LeadAR tomorow in my demo and more about the AI features you have availalbe > > My esperience with AR is always excellent when I get to chat with \[sensitive content hidden\]. When I first set up our clinice years ago \[sensitive content hidden\] was my point of contact. We now 4 locations in AR as \[sensitive content hidden\] helped be with some questions I had and helped set up the 4th location. I kept missing the color icon :) ----- ### "Aesthetic Record EMR sets the bar high" — 5.0/5 > **Melissa** | *18 October 2025* | Cosmetics | Recommendation rating: 10.0/10 > > **Pros**: Aesthetic Record platform has been an excellent choice for my medical aesthetic practice. The learning curve is manageable with excellent resources, streamlining patient management in a HIPAAA compliant EMR. It is a great value for money. I recommend Aesthetic Record for a dependable, comprehensive system that supports secure billing and payment options, clinical excellence, and practice growth. > > **Cons**: I would like to see the Essentials User Package be more inclusive, it seems there are many add on fees for various upgrades. ----- Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.co.nz/software/475261/Aesthetic-Record?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/475261/Aesthetic-Record) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data