---
description: Review of Infocon Systems WebEDI Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
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title: Infocon Systems WebEDI | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

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# Infocon Systems WebEDI

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> WebEDI is a cloud-based EDI solution that helps businesses streamline and automate the order fulfillment process. It enables seamless connectivity to any trading partner or eCommerce marketplace. The solution caters to a wide range of industries, helping organizations streamline supply chain operations and expand the business reach.&#10;&#10;WebEDI has a responsive, web-based portal with an intuitive interface. Key features include batch processing of documents such as invoices and advanced shipping notices. Users can print labels and shipping documents. The solution provides real-time tracking of order fulfillment status. WebEDI provides customizable user permissions, ensuring secure administration of multiple users within the organization.
> 
> Verdict: Rated **4.8/5** by 39 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 39 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support | 4.9/5 | Based on overall reviews |
| Value for Money | 4.7/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Infocon Systems
- **Location**: Louisville, US
- **Founded**: 1988

## Commercial Context

- **Starting Price**: US$20.00
- **Pricing model**: Usage Based (Free Trial)
- **Pricing Details**: New EDI Partner setups as low as $295 and monthly transaction plans starting at $35.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise)
- **Supported Languages**: English
- **Available Countries**: Afghanistan, Albania, Algeria, Andorra, Angola, Argentina, Armenia, Austria, Azerbaijan, Bahrain, Bangladesh, Belarus, Belgium, Benin, Bhutan, Bolivia, Bosnia & Herzegovina, Botswana, Brazil, Brunei and 152 more

## Features

- AS2 Capability
- Accounting Integration
- Activity Dashboard
- Alerts/Notifications
- Application Management
- Archiving & Retention
- Automated Scheduling
- Communication Management
- Compliance Management
- Data Import/Export
- Data Mapping
- Data Synchronisation
- Data Transformation
- Database Support
- Document Management
- ERP integration
- Email Management
- Exceptions Management
- File Transfer
- Multiple Data Sources

## Integrations (78 total)

- Acctivate Inventory Management
- Acumatica Cloud ERP
- BigCommerce
- Brightpearl
- Custom Configurators
- Dynamics 365
- Dynamics 365 Business Central
- Dynamics 365 Supply Chain Management
- EasyPost
- EasyPost
- Epicor Prophet 21
- Epicor for Automotive
- FedEx Ship Manager
- Fishbowl
- Fishbowl

... and 63 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [EDI Software](https://www.softwareadvice.co.nz/directory/3413/edi/software)

## Alternatives

1. [TrueCommerce EDI Solutions](https://www.softwareadvice.co.nz/software/159751/truecommerce-edi-solutions) — 4.3/5 (535 reviews)
2. [KhooCommerce](https://www.softwareadvice.co.nz/software/249736/khoocommerce) — 4.8/5 (23 reviews)
3. [SPS Commerce](https://www.softwareadvice.co.nz/software/91786/sps-commerce) — 4.2/5 (521 reviews)
4. [Pro\_EDI Translator](https://www.softwareadvice.co.nz/software/450330/Pro-EDI-Translator) — 4.8/5 (43 reviews)
5. [Commport's Integrated EDI](https://www.softwareadvice.co.nz/software/334984/commports-integrated-edi) — 4.4/5 (14 reviews)

## Reviews

### "If you need an EDI partner, look no further, Infocon is the BEST" — 5.0/5

> **Amrita** | *7 August 2025* | Consumer Goods | Recommendation rating: 10.0/10
> 
> **Pros**: I can't say enough good things about working with Infocon. They've been a great partner and what I like most is the personalized attention we've gotten even as a small brand. They are also able to move fast which I really appreciate, which is definitely not the case with most of the other EDI companies out there.
> 
> **Cons**: Honestly they've been great. We've definitely had a few issues here and there, but the team is fast to react and fix things quickly\!\!

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### "Infoconn Review" — 5.0/5

> **Sunny** | *24 February 2026* | Retail | Recommendation rating: 10.0/10
> 
> **Pros**: From the very beginning, their team demonstrated deep technical expertise, professionalism, and a clear understanding of retail compliance requirements. EDI integrations can often be complex and time consuming, especially when aligning with an existing ERP system, but Infoconn made the entire process seamless and efficient.&#10;&#10;Their team worked closely with ours to ensure smooth mapping, testing, and validation across all required documents including POs, ASNs, invoices, and acknowledgements. They were highly responsive, proactive in identifying potential issues before they became problems, and extremely patient in walking us through technical details when needed.&#10;&#10;What stood out most was their hands on support during integration into our ERP system. They took the time to understand our workflows and customized the setup to ensure everything functioned properly with minimal disruption to operations. The onboarding and go live process was organized, structured, and delivered on schedule.&#10;&#10;If you are looking for a reliable EDI partner with a knowledgeable and supportive team, I highly recommend Infoconn Systems. Their expertise and service quality made a significant impact on streamlining our operations.
> 
> **Cons**: None there were no issues as their team handled everything for us even with high expectations from retailers.
> 
> Infoconn Systems is solving the complexity and operational inefficiencies around EDI compliance and ERP integration.&#10;&#10;Before working with Infoconn, managing retailer EDI requirements, document mapping, testing, and ongoing compliance created significant internal strain. Each trading partner has different specifications, and aligning those requirements with our ERP system was both time consuming and technically demanding.&#10;&#10;Infoconn streamlined the entire process. They simplified document mapping for POs, ASNs, invoices, and acknowledgements, ensured accurate data flow between retailers and our ERP, and proactively handled compliance validations. This eliminated manual work, reduced errors, and significantly lowered the risk of chargebacks.&#10;&#10;The biggest benefit to us has been operational efficiency and scalability. Their integration allows our ERP system to communicate seamlessly with retail partners, enabling faster order processing, cleaner invoicing, and improved cash flow. Instead of troubleshooting EDI issues internally, our team can now focus on growth and retailer expansion.&#10;&#10;Overall, Infoconn has transformed EDI from a technical burden into a streamlined, automated process that supports our business scaling efforts.

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### "Account Manager" — 5.0/5

> **James** | *29 October 2025* | Mechanical or Industrial Engineering | Recommendation rating: 5.0/10
> 
> **Pros**: The ability to quickly view EDI orders in one central location, this has allowed our key users to obtain order information more quickly.
> 
> **Cons**: The order in which information is displayed on infocon seems to be a littler behind in the times of how information could be more user friendly.

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### "Account Manager" — 5.0/5

> **Esly** | *23 October 2025* | Consumer Goods | Recommendation rating: 10.0/10
> 
> **Pros**: Infocon Systems WebEDI platform is reliable, easy to use, and provides great value for money. It simplifies our EDI process and helps us manage data efficiently between our trading partners. The interface is straightforward, and once set up, everything runs smoothly. Their customer support team is excellent. Always quick to respond, knowledgeable, and proactive about resolving any questions or concerns. Updates are handled seamlessly, and the system’s reporting features make tracking and reviewing transactions simple and clear.
> 
> **Cons**: There isn’t much to dislike, we haven’t experienced any major bugs or issues. Occasionally, there’s a brief learning curve for new users, but the Infocon support team helps make onboarding very easy.
> 
> Overall, our experience with Infocon Systems WebEDI has been very positive. The platform has improved the accuracy and efficiency of our order processing, reduced manual work, and provided strong reliability. Their support and communication set them apart. They’re attentive, professional, and truly care about customer satisfaction. It’s been a great partnership, of 20 plus years, and we’re confident continuing to work with them.

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### "One stop shop EDI" — 5.0/5

> **Richard** | *17 November 2025* | Import & Export | Recommendation rating: 9.0/10
> 
> **Pros**: I recently switched to Infocon EDI for my business's electronic data interchange needs, and I couldn't be happier with the experience. Their team made the setup process incredibly smooth and fast—I was up and running with my key customers in just a matter of days. What really stands out is their support; whenever I've had an issue, they've responded quickly and resolved it efficiently, keeping my operations running without interruption. If you're looking for a reliable EDI partner that delivers on speed and service, Infocon is top-notch—I highly recommend them\!
> 
> **Cons**: The interface of my EDI portal looks dated, but the overall functionality works great for searching documents.
> 
> Infocon helped us get EDI set up with our customers quickly and securely. The onboarding experience for adding additional customers has been easy as well.

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| en-GB | <https://www.softwareadvice.co.uk/software/473832/Infocon-Systems> |
| en-IE | <https://www.softwareadvice.ie/software/473832/Infocon-Systems> |
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