---
description: Review of Fidelity PMS Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Fidelity PMS | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

Breadcrumb: [Home](/) > [Hotel Front Desk Software](/directory/671/front-desk/software) > [Fidelity PMS](/software/4705/fidelity-pms)

# Fidelity PMS

Canonical: https://www.softwareadvice.co.nz/software/4705/fidelity-pms

> Fidelity PMS is a hybrid hotel property management solution that caters to large-scale hotels, resorts, bed and breakfasts and hotel chains. Key features include reservation management, guest history, accounting, back office features, reporting and accounting. It can be either deployed on-premise or hosted in the cloud.


Fidelity PMS offers real-time room plans and color-coded graphical charts which help users to make or modify reservations. Hoteliers can enter reservations for individuals, groups, companies and more and create packages with special rates. It also helps them manage guest history profiles and preferences and guest statistics such as arrival and departure dates and number of nights stayed.


Fidelity also includes point-of-sale functionality for multiple users and various currencies. The back office management module includes rate and revenue management, a night audit function and the ability to backup data or restore the system to a previous state.


Support is offered via phone, email and other online resources.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: MAIS Information Systems
- **Founded**: 1989

## Commercial Context

- **Pricing model**: Per Feature
- **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Windows (Desktop), Windows (On-Premise), Linux (On-Premise)
- **Available Countries**: Slovenia

## Features

- API
- Accounting
- Availability Management
- Billing & Invoicing
- Booking Management
- CRM
- Calendar Management
- Channel Management
- Customer Database
- Customisable Templates
- Data Import/Export
- Data Synchronisation
- Discount Management
- Extended Stay
- Front Desk Management
- GDS/OTA Integration
- Housekeeping Management
- Loyalty Program
- Maintenance Management
- Marketing Automation

## Integrations (3 total)

- CultBooking
- MappingMaster Channel Manager
- SiteMinder

## Support Options

- Email/Help Desk
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Hotel Front Desk Software](https://www.softwareadvice.co.nz/directory/671/front-desk/software)

## Related Categories

- [Hotel Front Desk Software](https://www.softwareadvice.co.nz/directory/671/front-desk/software)
- [Resort Management Software](https://www.softwareadvice.co.nz/directory/582/resort/software)
- [Bed and Breakfast Software](https://www.softwareadvice.co.nz/directory/3741/bed-breakfast/software)
- [Hotel Management Software](https://www.softwareadvice.co.nz/directory/4504/hotel-management/software)

## Alternatives

1. [Hostaway](https://www.softwareadvice.co.nz/software/165334/hostaway) — 4.8/5 (1552 reviews)
2. [Guesty](https://www.softwareadvice.co.nz/software/418418/guesty) — 4.4/5 (473 reviews)
3. [Lodgify](https://www.softwareadvice.co.nz/software/140962/lodgify) — 4.5/5 (1289 reviews)
4. [Cloudbeds](https://www.softwareadvice.co.nz/software/167761/cloudbeds) — 4.3/5 (342 reviews)
5. [Smoobu](https://www.softwareadvice.co.nz/software/123040/smoobu) — 4.5/5 (195 reviews)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/4705/fidelity-pms)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/hotel-management/fidelity-pms-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/4705/fidelity-pms> |
| en-GB | <https://www.softwareadvice.co.uk/software/4705/fidelity-pms> |
| en-IE | <https://www.softwareadvice.ie/software/4705/fidelity-pms> |
| en-NZ | <https://www.softwareadvice.co.nz/software/4705/fidelity-pms> |

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