--- description: Review of Homecare Homebase Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Homecare Homebase | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Clinic Management Software](/directory/1447/hospice/software) > [Homecare Homebase](/software/4694/homecare-homebase) # Homecare Homebase Canonical: https://www.softwareadvice.co.nz/software/4694/homecare-homebase Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.co.nz/software/4694/homecare-homebase?page=2) > Homecare Homebase is a cloud-based automation solution for home-based care agencies. The solution provides real-time data exchange and communication between field staff, office and physicians. It offers interoperability with the healthcare community, driven by compliance requirements for each offered service line (Home Health, Hospice, Personal Care and Private Duty). HCHB provides prompts, reminders and notices to field clinicians to input required documentation and shares information with agency management and others. The solution offers a customizable reports and HCHB Analytics for monitoring key performance indicators (KPIs). The HCHB software empowers agencies of all sizes, from enterprise to start-up, with advanced functionality across care coordination, data analytics, eligibility management, revenue cycle management, workforce management, and more. The platform ensures complete and accurate documentation, reduces billing mistakes, and supports person-centered care. HCHB's interoperability tools, including custom integrations and APIs, enable seamless data sharing across the healthcare community to enhance patient care. Homecare Homebase's billing features use integrated checks and is updated each year to remain compliant with new regulatory changes. It provides management reporting tools for cap management, referral development and resource allocation. Homecare Homebase has an intuitive design that enables clinicians to quickly capture detailed documentation at every patient visit. The software also streamlines critical functions like revenue cycle management and workforce management. In addition to the core software solutions, HCHB provides valuable supplementary services such as Revenue Cycle Services, Help Desk Staffing, Coding Services, Analytics, Smart Scheduling, and Consulting. HCHB is committed to advocating for its customers and their patients, as evidenced by its responses to CMS proposed rules on behalf of the home-based care industry. Homecare Homebase provides the tools and functionality agencies need to deliver exceptional care and drive long-term success. It is developed by nurses who understand the unique challenges of the industry. > > Verdict: Rated **2.8/5** by 53 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **2.8/5** | 53 Reviews | | Ease of Use | 2.6/5 | Based on overall reviews | | Customer Support | 2.9/5 | Based on overall reviews | | Value for Money | 2.9/5 | Based on overall reviews | | Features | 2.9/5 | Based on overall reviews | | Recommendation percentage | 50% | (5/10 Likelihood to recommend) | ## About the vendor - **Company**: Homecare Homebase - **Founded**: 2001 ## Commercial Context - **Starting Price**: US$1.00 - **Pricing Details**: Contact Homecare Homebase directly for pricing information. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - API - Activity Tracking - Alerts/Notifications - Appointment Management - Assessment Management - Audit Management - Automated Scheduling - Bereavement Management - Billing & Invoicing - Calendar Management - Care Plan Management - Charting - Claims Management - Client Management - Clock In/Out - Compliance Management - Credential Management - Customisable Forms - Customisable Reports - Document Management ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) ## Category - [Clinic Management Software](https://www.softwareadvice.co.nz/directory/1447/hospice/software) ## Related Categories - [Clinic Management Software](https://www.softwareadvice.co.nz/directory/1447/hospice/software) - [Home Care Software](https://www.softwareadvice.co.nz/directory/4779/home-care-software/software) - [Private Duty Care Software](https://www.softwareadvice.co.nz/directory/4077/private-duty-care/software) - [Home Health Care Software](https://www.softwareadvice.co.nz/directory/4406/home-health/software) ## Alternatives 1. [Hospice Tools](https://www.softwareadvice.co.nz/software/81852/hospice-tools-emr) — 4.7/5 (166 reviews) 2. [Careficient](https://www.softwareadvice.co.nz/software/187198/careficient-old-url) — 4.5/5 (59 reviews) 3. [Qualis](https://www.softwareadvice.co.nz/software/497082/Qualis) — 4.8/5 (9 reviews) 4. [Alora Home Health](https://www.softwareadvice.co.nz/software/2085/alora) — 4.5/5 (151 reviews) 5. [CareSmartz360](https://www.softwareadvice.co.nz/software/20460/caresmartz360) — 4.8/5 (181 reviews) ## Reviews ### "Ok, I guess?" — 5.0/5 > **Rebecca** | *9 June 2019* | Health, Wellness & Fitness | Recommendation rating: 8.0/10 > > **Pros**: It's very easy to use, doesn't take a long time to load, and keeps track of my mileage automatically so I don't have to. > > **Cons**: You have to refresh several times to get changes to take effect. For example, if I reschedule a patient to tomorrow, I have to refresh to get the visit off of today, then again to get it on tomorrow. There's gotta be a less time consuming way to do this. ----- ### "HCHB has been a partnership success" — 4.0/5 > **Katy** | *24 September 2024* | Medical Practice | Recommendation rating: 8.0/10 > > **Pros**: Extremely robust program, can customize to your agency but also ensures you stay within regulatory requirements. > > **Cons**: Being a larger company its hard to communicate glitches or minor flaws in the system and see them be fixed. IE maybe an inconsistent box that you cannot type/search in when all other boxes are - would be hard to get this resolved since its not a pain point but still is an annoyance for an end user. > > Its been a great experience for our company who moved from a smaller vendor to HCHB. We knew with this change it would dilute the attention some since HCHB has a lot of customers but all and all they do an excellent job still giving us the attention we need to be successful on the product and the implementation team was top notch. ----- ### "Great Experience. Super user friendly\!" — 5.0/5 > **Sam** | *24 March 2026* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: Love that it's user friendly and easy to use for someone not very tech-savvy. It's greatly helped my team in so many ways\! > > **Cons**: Nothing comes to mind. Everything has been great\! My experience thus far as been more beneficial than not\! ----- ### "Strongly do not recommend this EMR" — 1.0/5 > **Vera** | *9 July 2025* | Hospital & Health Care | Recommendation rating: 0.0/10 > > **Pros**: I liked almost nothing about this product. I transitioned to it from a proprietary EMR which was built basically off PDFs of their paper forms, and from Epic, which is big and complicated but customizable > > **Cons**: Homecare Homebase is essentially like typing your documentation into a word document with prompts. It makes almost nothing easy, you can erase the prompts if you want which seems concerning, and often it forces you to do doublework. > > Truly terrible. In both instances I went from a platform that was not amazing but was quite usable, to a platform that forced me to do every part of my job twice, and did nothing to help me along the way. ----- ### "It does what it needs to" — 4.0/5 > **Rocky** | *29 December 2025* | Hospital & Health Care | Recommendation rating: 5.0/10 > > **Pros**: Maintaining database is great when it works correctly\! If one person is not following SOP it makes it a nightmare. > > **Cons**: Trainings leave something to be desired. It's a lot of prerecorded video that isn't engaging or captivating to the audience. > > It hasn't been too bad, and service outages are rare, however, there have been several times where HCHB support has apparently given up, with responses like "Must be a device issue" or "Uninstall/reinstall Citrix". With no help troubleshooting past those two responses. ----- Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.co.nz/software/4694/homecare-homebase?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/4694/homecare-homebase) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data