--- description: Review of Therap Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Therap | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Home Health Care Software](/directory/4406/home-health/software) > [Therap](/software/467875/Therap) # Therap Canonical: https://www.softwareadvice.co.nz/software/467875/Therap Page: 1 / 5\ Next: [Next page](https://www.softwareadvice.co.nz/software/467875/Therap?page=2) > Therap Services is the national leader in HIPAA-compliant electronic documentation solutions for organizations in Long-Term Services and Supports (LTSS), Home and Community-Based Services (HCBS), and other human services industries. The system caters to a wide range of providers, including those serving individuals with intellectual and developmental disabilities, community employment and vocational rehabilitation programs, special education and school health services, aging and home health agencies, and autism programs. Therap's key features include electronic health record (EHR) capabilities, electronic visit verification (EVV) to track and manage service visits, comprehensive incident reporting and management tools, and person-centered planning tools to support individualized service goals and outcomes. Additionally, the system includes functionality to manage waiver slots and waiting lists, helping providers streamline day-to-day operations. > > Verdict: Rated **4.7/5** by 93 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 93 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Therap Services - **Founded**: 2003 ## Commercial Context - **Pricing model**: Per User - **Pricing Details**: Contact Therap for pricing details. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Bangladesh, Canada, Kenya, Nepal, Nigeria, Philippines, Saudi Arabia, Uganda, United States ## Features - Activity Dashboard - Activity Tracking - Attendance Tracking - Billing & Invoicing - Care Plan Management - Charting - Claims Management - Compliance Tracking - Customisable Reports - Document Management - Document Storage - EMR/EHR - For Long Term Care - HIPAA Compliant - Home Health Care Management - Incident Management - Insurance Eligibility Verification - Lab Integration - Medication Database - Medication History ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Home Health Care Software](https://www.softwareadvice.co.nz/directory/4406/home-health/software) ## Related Categories - [Home Health Care Software](https://www.softwareadvice.co.nz/directory/4406/home-health/software) - [Assisted Living Software](https://www.softwareadvice.co.nz/directory/3950/assisted-living/software) - [Home Care Software](https://www.softwareadvice.co.nz/directory/4779/home-care-software/software) - [Medical Software](https://www.softwareadvice.co.nz/directory/4527/medical/software) - [Long Term Care Software](https://www.softwareadvice.co.nz/directory/4533/long-term-care/software) ## Alternatives 1. [GEOH](https://www.softwareadvice.co.nz/software/185626/geoh) — 4.9/5 (153 reviews) 2. [eRSP](https://www.softwareadvice.co.nz/software/276586/ersp) — 4.2/5 (99 reviews) 3. [AxisCare](https://www.softwareadvice.co.nz/software/126808/axiscare) — 4.6/5 (729 reviews) 4. [ShiftCare](https://www.softwareadvice.co.nz/software/330693/shiftcare) — 4.6/5 (145 reviews) 5. [CareSmartz360](https://www.softwareadvice.co.nz/software/20460/caresmartz360) — 4.8/5 (182 reviews) ## Reviews ### "Therap- for all your business needs." — 4.0/5 > **ANNE** | *26 March 2025* | Mental Health Care | Recommendation rating: 10.0/10 > > **Pros**: The ability to customize what you need for your company is great\! It also offers numerous different features. > > **Cons**: N/A I have no complaints about this software > > Our overall experience has been great. It offers a wide range of modules and training for employees. From bill tracking to documentation they have it all. ----- ### "Great software, looking forward to new features" — 5.0/5 > **Zach** | *28 April 2026* | Hospital & Health Care | Recommendation rating: 9.0/10 > > **Pros**: They’re responsive to feedback, there’s a strong understanding of the human services industry, and the software is intuitive and easily accessible to all levels of technological literacy > > **Cons**: A lot of the suggestions are driven by how many users are in each state, so stayed with fewer users tend to get less state specific adds and attention to features. > > I’ve really enjoyed using Therap\! I think it’s greatly improved our organizations documentation and communication skills, and we are always looking to integrate it more. ----- ### "Costly but effective" — 3.0/5 > **Lauren E.** | *1 August 2021* | Nonprofit Organisation Management | Recommendation rating: 6.0/10 > > **Pros**: Our case managers through the state can access just the information for which we grant permissions, making it easy to share what they need. > > **Cons**: Features sometimes seek to change without warning. A feature will be a great fit for our need and then an update will happen snd the feature is no longer the same and doesn’t suit our needs in the same way. > > Therap is one of the few programs that integrates with the MO Department of Mental Health software and gives them access to the information they require. Of the options we had, Therap is far superior to any others for the multitude of feistiness it offers for internal and external users. ----- ### "Therap is a great tool" — 4.0/5 > **Chris** | *7 May 2026* | Health, Wellness & Fitness | Recommendation rating: 3.0/10 > > **Pros**: Docing is easy and able to navigate throughout. Learning more things daily and at the conference especially with AI. > > **Cons**: Downtimes during the peak times to do doc. When you send an scomm and it take you out of the search for data. > > Love it. Would like it to not take you out of the search of data when you need to send an scomm. Would recommend. ----- ### "PCN Des Moines review\!" — 5.0/5 > **Lisa** | *7 May 2026* | Mental Health Care | Recommendation rating: 10.0/10 > > **Pros**: It is external user friendly and there is alway someone available to answer questions. There has been great interactions with all the questions we have had. > > **Cons**: We don’t utilize everything and the glitches when the updating is happening. There have been issues with users being able to get back into the system without having to reset privileges > > Overall it has been great to utilize for all services we are working with and our team has really enjoyed that the system is learnable and user friendly. ----- Page: 1 / 5\ Next: [Next page](https://www.softwareadvice.co.nz/software/467875/Therap?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/467875/Therap) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data