--- description: Review of Docusign CLM Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Docusign CLM | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Contract Management Software](/directory/4157/contract-management/software) > [Docusign CLM](/software/467133/DocusignCLM) # Docusign CLM Canonical: https://www.softwareadvice.co.nz/software/467133/DocusignCLM Page: 1 / 6\ Next: [Next page](https://www.softwareadvice.co.nz/software/467133/DocusignCLM?page=2) > Docusign CLM is a contract lifecycle management software designed to streamline and automate contract processes for businesses. It is suitable for organizations in various industries that require efficient management of complex contract workflows. This software offers a centralized contract repository with permissions, search, reporting and analytics capabilities. It allows users to create automated contract workflows using a drag-and-drop editor and a variety of pre-configured steps. Docusign CLM also utilizes artificial intelligence to summarize contract terms and provide analysis. Key features of Docusign CLM include workflow automation, contract repository and permissions, search and reporting, and AI-powered analysis. The software aims to transform the way organizations create, collaborate on, and manage contracts as part of an intelligent agreement management strategy. It is designed to accelerate contracting cycles, strengthen compliance and uncover opportunities. > > Verdict: Rated **4.5/5** by 126 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 126 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Docusign - **Location**: San Francisco, US - **Founded**: 2004 ## Commercial Context - **Pricing model**: Per User - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Brazilian Portuguese, Dutch, English, French, German, Japanese, Spanish - **Available Countries**: Australia, Brazil, Canada, China, France, India, Italy, Malaysia, Netherlands, Philippines, Singapore, Taiwan, United Kingdom, United States ## Features - API - Access Controls/Permissions - Activity Tracking - Alerts/Notifications - Approval Process Control - Audit Management - Audit Trail - Buy Side (Suppliers) - CRM - Collaboration Tools - Completion Tracking - Compliance Tracking - Configurable Workflow - Contact Management - Content Publishing Options - Contract Drafting - Contract Negotiation - Customisable Templates - Customizable Fields - Data Extraction ## Integrations (23 total) - Box - Coupa - Docusign - Dropbox Business - Email Verification API - Google Docs - Google Drive - HubSpot CRM - LSEG Risk Intelligence - Microsoft 365 - Microsoft SharePoint - OneSpan Sign - Quik\! - SAP Ariba - SAP Ariba Contracts ... and 8 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Contract Management Software](https://www.softwareadvice.co.nz/directory/4157/contract-management/software) ## Related Categories - [Contract Management Software](https://www.softwareadvice.co.nz/directory/4157/contract-management/software) - [Content Management Systems](https://www.softwareadvice.co.nz/directory/4543/cms/software) ## Alternatives 1. [Docusign](https://www.softwareadvice.co.nz/software/367901/Docusign) — 4.7/5 (9343 reviews) 2. [Deel](https://www.softwareadvice.co.nz/software/248344/deel) — 4.9/5 (4275 reviews) 3. [ContractSafe](https://www.softwareadvice.co.nz/software/68389/contractsafe) — 4.8/5 (180 reviews) 4. [Jotform](https://www.softwareadvice.co.nz/software/433821/jotform) — 4.7/5 (2885 reviews) 5. [PandaDoc](https://www.softwareadvice.co.nz/software/144409/pandadoc) — 4.5/5 (1246 reviews) ## Reviews ### "Need to execute an agreement? DocuSign it\!" — 5.0/5 > **Greg** | *5 December 2025* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: Incredibly easy to use, takes seconds to upload, tag, and send a document for signature, great for professional use (contracts, employment agreements, licensing, NDAs and so much more) as well as personal use (vacation rental agreements, purchase and sales, etc.) > > **Cons**: Honestly there is nothing I dislike about DocuSign. The product exceeds my expectations every time with its ease of use, purpose-built intuitiveness, availability and uptime, support, and more. > > Exceptional. Definitely do not want to go back to the days before DocuSign having to send paper copies, waiting for signatures with people out of office, and being tethered to a fax machine or expensive FedEx account. ----- ### "Can't complain, get it\!" — 5.0/5 > **Verified Reviewer** | *3 December 2025* | Financial Services | Recommendation rating: 10.0/10 > > **Pros**: I can't rave about Docusign enough. Its so easy to use, download, store. The emails never go to spam and its worth the price. Which isn't high. > > **Cons**: the only thing I do not like is that when you go to download the document and certificate of signing it asks if you would like to combine the documents, but it does not actually combine them if you say yes. > > It has been a great experience in which we even opted into a higher paying plan. This has saved our company so many headaches. ----- ### "Misleading and Lacking the Promised Features" — 1.0/5 > **Damian** | *22 March 2024* | Information Technology & Services | Recommendation rating: 0.0/10 > > **Pros**: There are no features of DocuSign CLM that we are happy with. Every feature that was promised to us either works poorly or is not present at all. > > **Cons**: We were promised certain features in DocuSign CLM that were ultimately not delivered. For example, the ability to tag contracts and search contracts by those tags. This feature was explicitly promised to us in our contract, but is not functional in our system. This essentially makes DocuSign CLM useless as we cannot search our document repository in any meaningful way. DocuSign CLM support team was not helpful. And for those of you thinking that DocuSign CLM will be a natural extension of DocuSign e-Signature, unfortunately no, the two systems are not connected at all. You are expected to manually upload signed contracts from DocuSign e-Signature to DocuSign CLM. > > Overall, DocuSign CLM Esssentials is essentially useless. ----- ### "Very satisfied with the document storage and email alerts\!" — 5.0/5 > **Hannah** | *30 January 2026* | Hospital & Health Care | Recommendation rating: 9.0/10 > > **Pros**: I love how it stores all of my documents and sends me reminder emails and alerts\! I have only used it for about a year but I am very satisfied so far with the service. > > **Cons**: I do not have anything that I dislike about it at this time. I use it almost weekly in my current role. > > I have been really happy with the product. Although this product is provided through my current job, I can see myself purchasing it when I move on someday. ----- ### "A Time Saving Gift\!" — 5.0/5 > **Greta** | *17 November 2025* | Higher Education | Recommendation rating: 10.0/10 > > **Pros**: I love the ease of sending a document via docusign. This has saved us countless hours trying to get physical signatures from employees. It's so easy to track where the signature status is and pull old documents as needed. > > **Cons**: This may be lack of user understanding, but it is unfotunate that I do not receive notifications when a document has been signed. > > Docusign has saved us so much time as we've shifted away from paper. It's been easy to locate documents, which has greatly improved employee experience as well. ----- Page: 1 / 6\ Next: [Next page](https://www.softwareadvice.co.nz/software/467133/DocusignCLM?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/467133/DocusignCLM) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data