--- description: Review of Procura Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Procura | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Home Health Care Software](/directory/4406/home-health/software) > [Procura](/software/465757/Procura) # Procura Canonical: https://www.softwareadvice.co.nz/software/465757/Procura Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.nz/software/465757/Procura?page=2) > Procura is a cloud-based home health care solution designed for home and community service providers. The platform offers clinical, operational and financial capabilities to help organizations manage complex care environments. It provides various features such as business intelligence, online billing, reimbursement oversight and financial reporting. Procura enables care teams to gain real-time access to clients' information at the point of care. Additionally, it also offers a mobile application that gives caregivers scheduling, administrative and documentation capabilities on iOS or Android devices. > > Verdict: Rated **4.2/5** by 8 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.2/5** | 8 Reviews | | Ease of Use | 3.9/5 | Based on overall reviews | | Customer Support | 4.3/5 | Based on overall reviews | | Value for Money | 3.5/5 | Based on overall reviews | | Features | 4.1/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: AlayaCare - **Location**: Toronto, Canada - **Founded**: 2014 ## Commercial Context - **Pricing model**: Per User - **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Windows (Desktop) - **Available Countries**: Canada ## Features - Automated Scheduling - Billing & Invoicing - Electronic Signature - Employee Portal - Mobile Access - Patient Records Management - Scheduling - Time Tracking by Client ## Category - [Home Health Care Software](https://www.softwareadvice.co.nz/directory/4406/home-health/software) ## Alternatives 1. [InMyTeam](https://www.softwareadvice.co.nz/software/257114/inmyteam) — 4.6/5 (85 reviews) 2. [AlayaCare](https://www.softwareadvice.co.nz/software/381258/alayacare) — 4.1/5 (188 reviews) 3. [Alora Home Health](https://www.softwareadvice.co.nz/software/2085/alora) — 4.5/5 (151 reviews) 4. [eRSP](https://www.softwareadvice.co.nz/software/276586/ersp) — 4.2/5 (99 reviews) 5. [AxisCare](https://www.softwareadvice.co.nz/software/126808/axiscare) — 4.6/5 (729 reviews) ## Reviews ### "Say "YES" to Procura" — 5.0/5 > **Karleen** | *10 October 2024* | Health, Wellness & Fitness | Recommendation rating: 8.0/10 > > **Pros**: The Procura platform was straight forward and easy to navigate through the software. Adding new employees was very simple and straight forward. > > **Cons**: There were limitations for report generation. The software was inflexible to download specific information for employee related reports. The implementation of the software took months to complete and involved our internal team and representatives from the software company. > > Overall, my experience using Procura was productive. I used this software for over 10 years. Entering new employees had to be done manually, and was sometimes time consuming. However, when done, you had a very comprehensive employee profile. I worked in a high volume recruiting environment, onboarding 20+ employees on a weekly basis, so I was using Procura all day long. The platform is fairly user-friendly, and it was easy to search employees add/make changes to profile data, create/manage the employees schedule, add certifications, manage expiry dates and navigate through the screens with ease. ----- ### "The best relative option" — 4.0/5 > **Matthew** | *14 December 2016* | Hospital & Health Care | Recommendation rating: 7.0/10 > > **Pros**: Navigation This is one of their strongest selling points and cannot be understated. The learning curve of Procura is high but the accessibility and navigation for basic functions are immediately accessible and user focused. Static display panes vs pop-ups allow the user to develop muscle memory reactions and remove hover delay common in a cloud application. A consistent right click navigation and adjustment menu allows speedy access to related data across most working spaces. Excessive windows and poor window organization tools are a relatively small penalty although administrators will also have a high learning curve figuring out where dozens of separate maintenance settings are kept and how they relate to other modules. Customization Less important for smaller operations but crucial for government and larger employers; Procura shines in its ability to meet a wide variety of operating and reporting needs. Accessibility and report design could use significant attention but what you want is probably possible although you may have to pay to get it just the way you'd like. Cloud and Desktop accessible Cloud based is fine for smaller operations but for volume home care you need the speed and responsiveness of a desktop application. Most newer home care programs are cloud-based and would not be suitable for larger operations. > > **Cons**: Cost and cost With a 20k+ startup cost, Procura is out of reach for most start-ups and smaller agencies. The monthly subscription and EVV costs are competitive so it's unfortunate that the barrier to entry makes it so inaccessible. Many comparable competitors have much lower startup fees; with newer systems often charging nothing. In small part, this cost is a reflection of the knowledge and time it takes someone from Procura to customize a new installation because the system is both robust and inaccessible. The second cost is the monthly fee per device for the mobile portal and point of care applications. The cost per month per caregiver has to be recouped from use and many employers faced with ever tighter margins will not pay for the monthly cost for part-time employees under a certain number of hours per week. Employers who choose this course of cost control are creating two communication channels with high hidden costs from miscommunication and change management that result as well as the potential culture impact between have's and have not's. It would be preferable if Procura would find a costing option that did not create a disincentive to consistent communication. Scheduling perspective Procura's scheduling perspective was undoubtedly very astute in many respects at one time. The search filters are individually toggled, accessible during decision making and are relatively robust. However, there are no effective tools for broad resource management and the tools for managing geography are meager which leaves the most challenging aspects of coordination with little support. Many client/caregiver needs you would wish to filter do not exist and the filter/requirements system suffers from maintenance and usability challenges. The lack of development in scheduling perspective and tools are a reflection of an industry problem that is not limited to Procura. There is little critical scheduling perspective industry-wide and unfortunately, most competitors are markedly worse. Reporting The reporting options in Procura are extensive, confounding and inaccessible. For broad operational info at the department level, there is probably a solution available. Many reports have dozens of checkboxes and multiple date ranges, quite a few of which conflict without providing user notification or removing options. Even if you do not select conflicting report options it may take some time and finessing to get the reports to provide the right information. Making use of the template function to save recurring reports and limiting users global report creation rights will save a lot of time and headaches. Custom reports can be created but require coding knowledge or at a cost from Procura. The lack of operational reports to assist with daily scheduling context is very disappointing and a crucial gap when trying to manage performance or communicate with scheduling from a place of mutual understanding. > > After reviewing two dozen home care software systems Procura remains my first choice. The ability to customize data combined with fluid visit/schedule navigation make it a must for volume operations. That said, it is a dressed up dos program with a high learning curve. It is not designed for intuitive use and does little to assist in educating new users. Help documentation has improved but the system language is often confusing. Most importantly, the scheduling module is not a reflection of the scheduling process. The scheduling system creates a counterproductive and superficial perspective of the scheduling process and does little to support or explain employee resource logic. Despite the drawbacks, it remains one of the few viable options for high volume home care and should be considered by operations of any size if they can afford the entry cost. ----- ### "Procura Home Support Scheduling" — 3.0/5 > **Kathy** | *3 December 2020* | Hospital & Health Care | Recommendation rating: 5.0/10 > > **Pros**: Overall configurability, concept of the Scheduling Genius helps promote client/employee service requirement matching and continuity of care. > > **Cons**: The number of customs we required to make the software work for us. The lack of direction and assistance in creating a data migration plan for implementation, we are 2.5 years in and still working on script creation - only one site live. Having phones and schedules easily accessible to CHW's is an improvement and the geo coding and mileage tracking is a bonus. ----- ### "Procura - Full tier Community Care software" — 5.0/5 > **Leslie** | *8 December 2020* | Health, Wellness & Fitness | Recommendation rating: 8.0/10 > > **Pros**: Procura is a software package that manages the full scope of the Home Care business, from Client records, scheduling to HR and finance. > > **Cons**: We struggle with speed of the software, it is so important to keep all out folks working anf working at capacity - the system slows down. > > Moderate ----- ### "This is a Procura review, not Alayacare." — 4.0/5 > **Angela** | *15 December 2020* | Health, Wellness & Fitness | Recommendation rating: 6.0/10 > > **Pros**: Procura meets all my needs as a documentation tool and a billing tool. We do not use scheduling. > > **Cons**: Font is too small. Some individual features should be changed....archiving of supervisors etc. > > Procura has been very good for my needs as a therapy company. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.nz/software/465757/Procura?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/465757/Procura) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data