---
description: Review of Pulse Insights Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Pulse Insights | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

Breadcrumb: [Home](/) > [Customer Experience Software](/directory/4574/customer-experience/software) > [Pulse Insights](/software/465320/Pulse-Insights)

# Pulse Insights

Canonical: https://www.softwareadvice.co.nz/software/465320/Pulse-Insights

> Pulse Insights is an AI-powered experience optimization platform for enterprise websites and mobile apps.

Most tools stop at detection. Pulse monitors 50+ behavioral signals to detect hesitation, errors and confusion as they happen, asks one contextual question to identify the actual cause, then delivers a pre-approved response in the same session. Chat assistants and personalization engines intervene on a guess; Pulse diagnoses first.

That diagnosis step comes from a decade of embedded micro-survey engineering, achieving response rates 2-10x the industry standard, and far higher at high-intent moments. Pulse Experience Agents extend it into automatic resolution across conversion, wayfinding, support, product assist, retention and learning.

Every response comes from a human-approved library, making AI interventions auditable and deployable in regulated industries. Nothing is generated at runtime, and when no approved response fits a moment, nothing is shown. Deploys via JavaScript tag.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: Pulse Insights

## Commercial Context

- **Starting Price**: US$2,500.00
- **Pricing model**: Usage Based
- **Pricing Details**: Pulse Insights is quoted per deployment rather than sold from a public price list. Two variables set the number: which capabilities you license, and the volume of interventions you expect to run.
- **Target Audience**: 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Albania, Andorra, Austria, Belarus, Belgium, Bosnia & Herzegovina, Bulgaria, Canada, Croatia, Cyprus, Czechia, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Gibraltar, Greece, Greenland and 35 more

## Features

- API
- Alerts/Notifications
- Behaviour Tracking
- Behavioural Targeting
- Customer Journey Mapping
- Customer Segmentation
- Customisable Branding
- Customisable Forms
- Customisable Reports
- Customisable Templates
- Customizable Fields
- Dashboard
- Data Visualisation
- Drag & Drop
- Engagement Tracking
- Experience Management
- Feedback Management
- Multi-Channel Data Collection
- Multi-Language
- NPS Survey Structure

## Integrations (12 total)

- Adobe Analytics
- Adobe Campaign
- Braze
- Datadog
- Google Ads
- Google Analytics 360
- HubSpot CRM
- HubSpot Marketing Hub
- Oracle Cloud CX
- Quantum Metric
- Salesforce Commerce Cloud
- Salesforce Customer360

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support

## Category

- [Customer Experience Software](https://www.softwareadvice.co.nz/directory/4574/customer-experience/software)

## Related Categories

- [Customer Experience Software](https://www.softwareadvice.co.nz/directory/4574/customer-experience/software)
- [Personalization Software](https://www.softwareadvice.co.nz/directory/4276/personalization/software)
- [Website Optimization Tools](https://www.softwareadvice.co.nz/directory/4680/website-optimization/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/465320/Pulse-Insights)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/465320-Pulse-Insights/> |
| en-AU | <https://www.softwareadvice.com.au/software/465320/Pulse-Insights> |
| en-GB | <https://www.softwareadvice.co.uk/software/465320/Pulse-Insights> |
| en-IE | <https://www.softwareadvice.ie/software/465320/Pulse-Insights> |
| en-NZ | <https://www.softwareadvice.co.nz/software/465320/Pulse-Insights> |

-----

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