--- description: Review of Paythepoolman Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Paythepoolman | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Field Service Management Software](/directory/4540/field-service/software) > [Paythepoolman](/software/462452/Paythepoolman) # Paythepoolman Canonical: https://www.softwareadvice.co.nz/software/462452/Paythepoolman Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.nz/software/462452/Paythepoolman?page=2) > Paythepoolman helps pool service and repair businesses connect office work with what happens in the field. Built by a former pool contractor, the family-owned company focuses on helping owner-operators and growing teams spend less time on administration and more time serving customers. Owners and office staff can create invoices, automate recurring billing, accept online payments, schedule service and repairs, and maintain customer records. Income and expense tracking, bank transaction imports, chemical cost tracking, and customer profitability reports help make business performance easier to understand. Technicians can work from a mobile app, follow scheduled routes, and record service visits with notes, photos, and videos. One-click route optimization, GPS tracking, and technician dashboards help managers organize daily work and monitor progress. Paythepoolman Plus includes Orenda integration for chemical dosage recommendations and LSI calculations. Task Hub brings unfinished invoices, callbacks, quotes, repairs, and other follow-ups into an assignable list. Lead management helps teams track prospects and turn won bids into route stops. Optional integrated payroll connects employee time tracking with payroll workflows. The optional Pool Junction branded customer app gives customers access to service history, payments, messages, and bid approvals. For teams considering a switch, Skimmer customer import tools are available; ask support to confirm which records can be transferred. Free phone, text, and email support is available Monday through Friday, 8 a.m. to 4 p.m. Eastern. A 30-day free trial lets businesses evaluate their workflows before subscribing. Features vary by plan, and optional add-ons and payment processing charges may apply. > > Verdict: Rated **3.7/5** by 11 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.7/5** | 11 Reviews | | Ease of Use | 3.7/5 | Based on overall reviews | | Customer Support | 3.9/5 | Based on overall reviews | | Value for Money | 3.5/5 | Based on overall reviews | | Features | 3.7/5 | Based on overall reviews | | Recommendation percentage | 60% | (6/10 Likelihood to recommend) | ## About the vendor - **Company**: Paythepoolman - **Founded**: 2012 ## Commercial Context - **Starting Price**: US$50.00 - **Pricing model**: Per Feature (Free Trial) - **Pricing Details**: Paythepoolman lists a $50/month base subscription plus $15/month per technician. Example: one technician totals $65/month before optional add-ons and applicable payment processing charges. A 30-day free trial is available. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: United States ## Features - Activity Dashboard - Billing & Invoicing - Booking Management - Chemical Usage Tracking - Communications Management - Cost Tracking - Customer Database - Customisable Reports - Debit/Credit Card Processing - Dispatch Management - Drag & Drop - Electronic Forms - Email Management - Employee Management - GPS - Geographic Maps - Image Capture - Inspection Checklists - Inventory Management - Job Management ## Support Options - Email/Help Desk - Knowledge Base - Phone Support - Chat ## Category - [Field Service Management Software](https://www.softwareadvice.co.nz/directory/4540/field-service/software) ## Related Categories - [Field Service Management Software](https://www.softwareadvice.co.nz/directory/4540/field-service/software) - [Pool Service Software](https://www.softwareadvice.co.nz/directory/571/pool-service/software) ## Reviews ### "Excellent Administrative Tool\!" — 5.0/5 > **John** | *16 April 2021* | Consumer Services | Recommendation rating: 10.0/10 > > **Pros**: Keeps great records of all invoices and history, easy to use, records all client service calls, monthly billing can't be any easier\! > > **Cons**: Data entry of clients from old billing program. > > Constant communication with clients at every service call, and detailed. ----- ### "Killer software for pool pros" — 5.0/5 > **Joel** | *3 March 2020* | Recreational Facilities & Services | Recommendation rating: 10.0/10 > > **Pros**: It’s super easy to use. I literally walked myself through the set up process. > > **Cons**: There’s a learning curb to everything. That being said...I had to learn the language used in this software vs. my old software. > > It’s the best thing that happened to the pool industry. I get paid, my clients get reports, I have chemical records, I know where I stand every month in terms of money billed, received and owed. ----- ### "Great Idea.. Poor Execution" — 1.0/5 > **Lowell** | *27 January 2021* | Consumer Services | Recommendation rating: 0.0/10 > > **Pros**: Unfortunately I have nothing positive to say about this software. I really wish I did. > > **Cons**: This software is full of defects and the user experience is subpar. Here's a few examples: The customer facing communications are poorly written and there is no way to edit/customize them. Specifically the statements and late notices. The PLUS feature (extra $10/mo per user) has these swipe bands to take chemical readings. About 30% of the time, no matter how many times you press a value it is not saved. Error handling is non-existent. If I scroll too fast, it will reload the page and lose everything I have entered. Sometimes it will send the summary to customer when this happens - with a lot of missing data. There is also no final confirmation - "ready to notify customer?" so you have no idea when the service summary is sent. > > PPTM is marketed to be full service software for a pool service company. This includes invoicing, general accounting, routing, capturing service visit info, repair visits, etc. It does a lot of things but none of them well. I get charged $50/mo for subpar accounting/invoicing capability - my accounting software does a much better software at invoicing, accounting, CRM, and inventory at 60% of the total cost of PPTM. The PLUS features are full of defects and the dev team is focusing on new features (integration with bluetooth measurement devices) that provide no value to me. This statement actually applies to the whole product, not just PLUS. Bottom line is I am paying $70 to $90 a month (depending on how many techs I have on the payroll any given month) for something that provides much less value than my accounting software ($32/mo). I have started developing my own routing/service management software so I can stop using PPTM. ----- ### "AMAZING\!\!" — 5.0/5 > **Travis** | *24 January 2020* | Individual & Family Services | Recommendation rating: 10.0/10 > > **Pros**: I love this software. I've tried and used at least a dozen, and I've beta tested software for other companies. This is hands down the easiest to use. Best thing is the billing. Fastest, easiest, best way to get invoices into customers hands. > > **Cons**: Nothing worth mentioning. All small minor things that are all ready in the works of being updated\! ----- ### "Pay the pool man \! Great name my customers love it." — 5.0/5 > **Matt** | *24 January 2020* | Consumer Services | Recommendation rating: 10.0/10 > > **Pros**: I’m not the best at navigating software , this is super easy. I like how relevant it is to all our needs in pool cleaning and what is offered. > > **Cons**: My guys bugging me about how much they love it and how easy it is to keep track of everything. > > I have had a great experience and I’m very pleased that I decided to purchase it. My guys are loving it and it’s so easy to track daily logs and routes etc. They offer many options some I’m just finding after using it for almost two years now. \[SENSITIVE CONTENT HIDDEN\] are great and always quick to help out when we need a little help. I would recommend this to anyone that is in the pool service industry. Great product \! ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.nz/software/462452/Paythepoolman?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/462452/Paythepoolman) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data