--- description: Review of Loc8 Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Loc8 | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [HVAC Software](/directory/1552/hvac/software) > [Loc8](/software/46145/loc8) # Loc8 Canonical: https://www.softwareadvice.co.nz/software/46145/loc8 Page: 1 / 6\ Next: [Next page](https://www.softwareadvice.co.nz/software/46145/loc8?page=2) > Loc8 is a cloud-based platform that allows users to create and send quotes, manage their jobs and their teams and gain financial insights about their operations. With Xero and QuickBooks integrations, all invoices can be created, managed and generated straight from mobile. With Loc8 users can also take credit card payments directly in the field and record cash payments. Loc8 also enables users to automatically generate task-based work orders for assets based on location and required maintenance frequency. Users can also create condition and event-based rules to automate their operations. They can automatically notify someone when an asset fails or set an asset to inactive when a parameter is updated. Loc8 offers a free license for up to five users and features ticketed support, phone support, a knowledge base and implementation packages for businesses of any size. > > Verdict: Rated **3.7/5** by 123 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.7/5** | 123 Reviews | | Ease of Use | 3.5/5 | Based on overall reviews | | Customer Support | 3.8/5 | Based on overall reviews | | Value for Money | 3.6/5 | Based on overall reviews | | Features | 3.6/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: Loc8.com - **Location**: Cremorne, Australia - **Founded**: 2011 ## Commercial Context - **Starting Price**: US$10.00 - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Pricing Details**: $39 for 4 users | $99 for 12 users | $199 unlimited - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Canada, China, Germany, New Zealand, United Kingdom, United States ## Features - API - Accounting Integration - Activity Dashboard - Activity Tracking - Alerts/Notifications - Asset Tracking - Audit Trail - Automatic Backup - Barcode/Ticket Scanning - Barcoding/RFID - Billing & Invoicing - CRM - Calendar Management - Calibration Management - Checklists - Compliance Management - Contact Database - Contract/License Management - Customer Database - Customer History ## Integrations (14 total) - Deputy - Domo - Dynamics 365 - Google Calendar - Google Sheets - IBM Maximo Application Suite - MYOB Business - Oracle Energy and Water - QuickBooks Online Advanced - Tableau - WaveERP - Xero - Zapier - Zoho Analytics ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [HVAC Software](https://www.softwareadvice.co.nz/directory/1552/hvac/software) ## Related Categories - [HVAC Software](https://www.softwareadvice.co.nz/directory/1552/hvac/software) - [ Integrated Workplace Management Systems (IWMS)](https://www.softwareadvice.co.nz/directory/541/iwms/software) - [Electrical Contractor Software](https://www.softwareadvice.co.nz/directory/3965/electrical-contractor/software) - [Field Service Mobile Apps Software](https://www.softwareadvice.co.nz/directory/1875/mobile-app/software) - [Field Service Management Software](https://www.softwareadvice.co.nz/directory/4540/field-service/software) ## Alternatives 1. [Jobber](https://www.softwareadvice.co.nz/software/3660/jobber-lawncare) — 4.6/5 (1420 reviews) 2. [Commusoft](https://www.softwareadvice.co.nz/software/35018/commusoft) — 4.7/5 (209 reviews) 3. [Zuper](https://www.softwareadvice.co.nz/software/239881/zuper) — 4.5/5 (42 reviews) 4. [AI Field Management](https://www.softwareadvice.co.nz/software/109563/ai-field-management) — 4.9/5 (68 reviews) 5. [Verizon Connect](https://www.softwareadvice.co.nz/software/373568/verizon-connect) — 3.2/5 (940 reviews) ## Reviews ### "LOC8 Review" — 5.0/5 > **Verified Reviewer** | *22 May 2019* | Consumer Services | Recommendation rating: 8.0/10 > > **Pros**: I actually love that the customer can accept or deny my estimate sent to them by email. I also like that it turns your accepted estimates into jobs\! > > **Cons**: I don’t like that on some occasions my customers reported having to get a LOC8 app of some sort just to open my estimates. It may have been my having a setting on or something but that leads me to another point of the software not being as user friendly as I’d like. I wish there was some tutorial for how it’s supposed to work. > > Overall, yes I liked it if it was free, but having to pay for it made me feel like it’s more of a hassle when compared to other easier softwares. ----- ### "Straight Forward and User Friendly" — 4.0/5 > **Corwin** | *5 October 2018* | Consumer Goods | Recommendation rating: 7.0/10 > > **Pros**: During the start-up period of my business, I went through the trial periods of several task management and technical dispatch programs. Jobber, Housecall, Thumbtack and then Loc8. While Jobber and Housecall are over complicated with hidden fees attached everywhere, I found Loc8 to be very intuitive and very affordable in the long run and the trial is completely free. All of those programs require you to modify and manually tweak the settings at some point so the easier a program like Loc8 is to use, the more time you can dedicate to developing your business and getting projects done. > > **Cons**: Being entirely cloud based can have it's downsides in the field when connectivity is spotty. > > It's so simple to use that I can refer associates and colleagues to open jobs, they can do the job and I get a finders fee. I don't even have to touch the job technically, I can get paid. ----- ### "Loc8 v3 - some good features, but execution could be better" — 2.0/5 > **Alan** | *25 October 2016* > > I've used Loc8 v3 for over 4 years and implemented it into the company I currently work for. Please note; I've not tried Loc8 v4 so I'm not sure how many issues have now been addressed and new features added. Firstly, it depends what you want out of a system and want suits your company. If you're looking to just log engineering time against work orders and schedule works, then Loc8 has pretty good features in this area. However, if you're looking to accurately control and report on SLAs for HelpDesk tickets, then there are multiple weaknesses that will cause you to struggle unless your teams happen to update everything in real time 24/7. Pros: - Extensive asset management - Detailed field service reporting (normal / overtime hours, travel time and distance) - Large selection of columns to customize views - Strong task / sub-task customization (e.g. checkboxes etc.) Cons: - Not very user friendly - can be time consuming completing basic tasks, especially when system is slow - Not possible to assign normal working week / hours (other than normal / overtime hours, but this purely works out cost not SLA) - Not able to report on SLA clock stopped duration or retrospectively update HelpDesk tickets - Different mobile version for engineers that is far less detailed and functions differently. Regular problems with syncing and engineers losing data (e.g. field service reports) - Despite having decent task / sub-task configuration, it's not possible to print a completed work order to show ticked checkboxes for example, only blank versions to for handwritten. Same goes for signatures. - Exports are limited to 5000 rows of data - makes it either impossible or extremely time consuming to conduct decent reporting - Pricing model based on license per user and is not particularly cheap. There are better models out there such as cost based on end user domains so everyone in a whole company can have access under one license - Customer support in UK when Loc8 UK existed was pretty strong (very good community page), but this has since been disbanded and simplest requests required extensive chasing - Customer Portal lacks customization to fully lock down potential sensitive information such as internal email correspondence. No support for end users either. Overall, despite there being some good features, many of them are either poorly thought out / executed or lack the backing of additional features to make the most out of them. ----- ### "Loc8 Free version for Field Operations" — 4.0/5 > **Greg** | *9 October 2018* | Construction | Recommendation rating: 8.0/10 > > **Pros**: Of course being a free service for someone who doesn't need all the bells and whistles is a great benefit but beyond that the program and app works great and feels like a well supported software rather than a free version that is just there to bait the hook. > > **Cons**: been hard to enter Geo Codes when there is no address for a construction site. I haven't delved too much into this as it does't come up a lot. > > I have just started using this product but so far the experience has been all positive ----- ### "Excellent for tracking records for a smaller business." — 5.0/5 > **Lois** | *10 July 2018* | Recommendation rating: 10.0/10 > > **Pros**: Easy to use, easy to download documents. Ease of access for other users to track your information. Professional quality. Easy to print documents. Holds large files. > > **Cons**: Would like an easier way to search jobs. Multiple search tools. Times out quickly have to sign in again. Will freeze frequently. > > Ability to track our jobs and material. ----- Page: 1 / 6\ Next: [Next page](https://www.softwareadvice.co.nz/software/46145/loc8?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/46145/loc8) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data