--- description: Review of Northstar Clubs & Associations Software Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Northstar Clubs & Associations Software | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Parks and Recreation Software](/directory/4578/parks-and-recreation/software) > [Northstar Clubs & Associations Software](/software/461030/Northstar-Club-Management) # Northstar Clubs & Associations Software Canonical: https://www.softwareadvice.co.nz/software/461030/Northstar-Club-Management Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.nz/software/461030/Northstar-Club-Management?page=2) > Northstar Clubs \& Associations Software is a management platform designed to centralize operations for private clubs and associations. It is used by organizations such as golf and country clubs, city clubs, community associations, and marina and yacht clubs to streamline operations and manage member interactions. The platform addresses the challenges of fragmented software systems by offering an integrated solution. The software connects the Back Office, Employee App, Member Website, and Member App into a single platform. It includes modules for accounting, membership management, food and beverage operations, golf services, programs and recreation, and marina management. Its cloud-based design provides real-time analytics and reporting, enabling data-driven decision-making while maintaining a unified database to reduce redundancy. The platform offers tools for both members and staff to improve engagement and efficiency. Members access personalized digital features through the website and mobile app, while staff utilize tools that support collaboration and communication. Features include a tee time management system with customizable rules and point-of-sale integration to support operational needs. > > Verdict: Rated **3.8/5** by 13 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.8/5** | 13 Reviews | | Ease of Use | 3.5/5 | Based on overall reviews | | Customer Support | 3.8/5 | Based on overall reviews | | Value for Money | 3.6/5 | Based on overall reviews | | Features | 3.5/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: Northstar Technologies - **Founded**: 2003 ## Commercial Context - **Pricing model**: Other - **Pricing Details**: Northstar Technologies Inc is a complete club management software platform designed to streamline operations for private clubs, golf clubs, yacht clubs, and hospitality-driven organizations. The system brings together membership management, accounting, point-of-sale, dining reservations, tee sheet scheduling, event management, and marketing tools under one unified ecosystem. Northstar also provides customized software as per the requirement and the pricing varies according to the club software. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Canada, United Kingdom, United States ## Features - API - Accounting - Activity Dashboard - Alerts/Notifications - Appointment Management - Attendance Tracking - Automated Scheduling - Billing & Invoicing - Booking Management - CRM - Calendar Management - Campaign Management - Client Management - Client Portal - Credit Card Processing - Customer Accounts - Customisable Reports - Customisable Templates - Data Import/Export - Dues Management ## Support Options - Email/Help Desk - Knowledge Base - 24/7 (Live rep) - Chat ## Category - [Parks and Recreation Software](https://www.softwareadvice.co.nz/directory/4578/parks-and-recreation/software) ## Related Categories - [Parks and Recreation Software](https://www.softwareadvice.co.nz/directory/4578/parks-and-recreation/software) - [Golf Course Software](https://www.softwareadvice.co.nz/directory/4350/golf-course-software/software) - [Club Management Software](https://www.softwareadvice.co.nz/directory/4660/club-management/software) - [Membership Management Software](https://www.softwareadvice.co.nz/directory/4395/membership-management/software) ## Reviews ### "Full-Featured, Integrated Community Management System" — 5.0/5 > **Andy** | *2 August 2023* | Recreational Facilities & Services | Recommendation rating: 9.0/10 > > **Pros**: Pulling all our property and member data into one system for all the services we offer was the biggest challenge and is the biggest benefit of Northstar. > > **Cons**: The implementation process is necessarily complex, and our prior setup was especially complicated. Garbage In, Garbage Out. We brought a lot of garbage to the table, and that led to challenges with the implementation team and out accounting team. > > Northstar is delivering on the promise of having everything we need on one platform. Our biggest frustration before Northstar was that our POA/accounting, golf, food \& beverage, and recreation facility operations were all set up with different best-in-class systems. The Northstar approach pulls everything we need onto the same environment. It's not easy, but it's worth it. The process has not been as smooth as we would have liked, but we're pleased with how responsive the support team has been over time. And we know this is SAAS, so we aren't locked into the "2023" model — as improvements are made to the platform, we will reap the benefits along the way. ----- ### "Website & Mobile App Transformation" — 5.0/5 > **Channing** | *27 July 2023* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: The communication is superb. The team would always keep me updated throughout the process of the website build and design. We had several meetings to discuss design elements to make it customized to our country club, and they would always make sure those elements were brought to the website. Everything is extremely organized; I could look to the schedule to know what is coming up or what I need to provide for the website. Everyone was so professional and personable, it made it an enjoyable project. They are also flexible and understanding. The training meetings were perfect. All of my questions were answered in a polite and informative way. Not to mention the meetings were recorded so it is nice to have everything as a reference. > > **Cons**: I don't have any cons from this process. If I had an issue or needed help with something, they were there to help me find a solution. > > There are a million reasons why I would tell someone to use Northstar for developing/ designing a website and mobile app. The team went above and beyond with everything through the process. \[sensitive content hidden\] was the Project Coordinator, and he is outstanding. The communication is superb. Him and his team would always keep me updated throughout the process of the website build and design. We had several meetings to discuss design elements to make it customized to our country club, and \[sensitive content hidden\] would always make sure those elements were brought to the website. Once the website and mobile app launched, I was speechless. Everything that they had worked on was officially brought to life and it was an honor to work with \[sensitive content hidden\] and his team. If you are considering redoing your website, do it, because you will not be disappointed with the final product. ----- ### "No documentation" — 2.0/5 > **Christopher** | *26 March 2023* | Recreational Facilities & Services | Recommendation rating: 1.0/10 > > **Pros**: This software runs as an app accessed through a browser. There is no local client to load, and the app is available offsite without needing a terminal server and running RDP or running in a Citrix environment. > > **Cons**: The single biggest problem is that there is no readily available documentation. The latest user manuals are dated in 2008. They do provide a list of the most recent changes since the previous release, but what about the fourteen releases in between the previous release and 2008? Also, the support site has a very limited knowledge base. The intricate details of setting up their POS modules are no where to be found. Also, when you call in for support, the VOIP phone call quality is between just acceptable and very poor. Keep in mind that you are calling Pakistan in the middle of the night during typical US business hours on the East coast. I could probably live with it if there was proper documentation, but that is a bridge too far. > > Inherited this situation eight years ago. Not working for me. They basically had to be brow beaten in to making the bank reconciliation functionality work, to the degree that it now does, we have been waiting for at least six weeks to get the POS terminals to communicate with our credit card machines (still not resolved). I have yet to attempt setting up their ACH drafting function to draft member payments, so those continue to be done manually using our bank's website. Not good. ----- ### "Club Now App Implementation" — 5.0/5 > **Will** | *15 April 2023* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: This review is specific to the Club now app. With the buildout and implementation of the Club Now App, I worked directly with \[sensitive content hidden\] . He led the project from start to finish, provided all deliverables, timelines, requirements, etc., etc. in a very detailed manner and communicated extremely well to aid in the progression of the project. He is very good at what he does and made the entire process from start to finish incredibly easy for me and my team. Provided training for my team and I once we completed the build. Everything about the process was everything I could have asked for and more. Thank you \[sensitive content hidden\] \! > > **Cons**: Scanning the member card for each individual at pool check-in seems like a feature that needs to be worked on. Think of the setting of a mother with three kids and holding a few bags. the feature of being able to scan the member card one by one seems to be something that might pose a challenge for us at check-in. would be great if a member card can be scanned, then a pop-up on the employee's screen allows the employee to select all members/dependents that are present, along with adding guests/charging guest fees all in one transaction. we have a very busy pool, so this might be something worth exploring. it's minute and a small detail, from but an operational perspective it would be extremely helpful > > We use NS in a very heavy fashion and cover many modules at our club. I'm newer to the club, however, as time goes on I'm discovering the "horsepower" NS has and am very impressed by what the platform does. I've used about 4 other club systems and this is by far the best platform I've used ----- ### "Great software and Wonderful support team" — 5.0/5 > **Amy** | *18 July 2023* | Hospitality | Recommendation rating: 9.0/10 > > **Pros**: It is easy to use and to manage our large database. As a large HOA this is important to us. The customizable nature of the software has benefited. The support team has been helpful is working through our needs. > > **Cons**: At this time, I can't think of any cons. With the size and uniqueness of our Community, we have found ways to utilize the software to find all our needs. > > The Northstar Support is helpful and thorough\! Our Project Coordinator answered all of our questions and guided me through how to change and make updates to our Northstar website. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.nz/software/461030/Northstar-Club-Management?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/461030/Northstar-Club-Management) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data