--- description: Review of Ludus Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Ludus | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Ticketing Systems](/directory/4641/ticketing/software) > [Ludus](/software/458342/Ludus) # Ludus Canonical: https://www.softwareadvice.co.nz/software/458342/Ludus Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.co.nz/software/458342/Ludus?page=2) > Ludus is an event ticketing platform that provides organizations with a comprehensive suite of tools for managing ticket sales, marketing, fundraising, and registrations. The system enables users to create branded ticket buying experiences with options for reserved or general admission seating. Organizations can utilize box office tools for efficient walk-up sales, implement dynamic social distancing options for seating arrangements, and choose whether to pass on credit card fees to patrons or absorb them internally. The platform includes venue map creation capabilities and supports variable priced seating to accommodate different event needs. The marketing functionality within Ludus allows organizations to craft and distribute emails to their audiences, utilizing patron and sales data to create targeted marketing campaigns. Users can schedule communications to be sent before and after events and manage comprehensive mailing lists. The fundraising tools support both one-off and recurring donations, enable the creation of fundraisers with specific goals, establish donor levels, and generate customizable donation receipts. Beyond ticketing, the Collections feature facilitates payments for member dues, registrations, trips, venue rentals, and program advertisements through a drag-and-drop form builder that allows for custom information collection. Ludus extends its functionality to include management of season and flex passes, class registrations and payments, volunteer sign-ups and hour tracking, and streaming capabilities for live and pre-recorded content. The platform provides real-time reporting tools that generate meaningful insights into sales, registrations, and other operational data. For organizations that sell merchandise or concessions, Ludus offers retail management features including inventory control, tip collection, and sales logging by group. The system is designed with mobile optimization in mind, featuring dedicated ticketing portals and a patron-centered experience that aims to enhance customer interactions from ticket purchase through event attendance. > > Verdict: Rated **4.9/5** by 48 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 48 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 4.9/5 | Based on overall reviews | | Features | 4.9/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: Ludus - **Founded**: 2013 ## Commercial Context - **Pricing model**: Other (Free version available) - **Pricing Details**: Ludus is 100% free to your program when you pass fees onto patrons. There are no setup fees, hidden costs, annual costs, fees to send your funds, etc. Here is a breakdown of our fees: Tickets 5% + $0.75/ticket Collections 5% + $0.75/item Add-Ons 5% + $0.75/Add-On Passes 5% + $0.75/Pass Donations 3.5% + $0.50/donation Fundraiser Fees 0% Micro Fees (for items $3 or less — overrides regular fees) $0.50/item (tickets, Collections, Add-Ons, Passes, and donations) Cash Sales $0 Comp \& $0 Tickets $0 Marketing +$0.05/ticket Funds Payout (paper check or direct deposit) $0 Stop Checks or Check Re-Issues $0 Customer Support $0 Seating Chart Changes $0 Micro Fees Explained: You may have not seen Micro Fees with other services before — this is our answer to lower priced items such as children tickets, order add-ons like candy grams or roses, and small donations usually made when a patron is rounding up their order at checkout. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: United States ## Features - Activity Dashboard - Attendance Management - Barcode/Ticket Scanning - Billing & Invoicing - Confirmations/Reminders - Customer Data Management - Customisable Branding - Customisable Forms - Customisable Reports - Data Import/Export - Discount Management - Drag & Drop - Email Marketing - Employee Management - Event Calendar - Event Management - Kiosk Ticketing - Mobile Access - Mobile Ticketing - Multi-Event ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Ticketing Systems](https://www.softwareadvice.co.nz/directory/4641/ticketing/software) ## Alternatives 1. [Eventbrite](https://www.softwareadvice.co.nz/software/133924/eventgrid) — 4.6/5 (5791 reviews) 2. [Fienta](https://www.softwareadvice.co.nz/software/308429/fienta) — 4.8/5 (188 reviews) 3. [Purplepass](https://www.softwareadvice.co.nz/software/151135/purplepass) — 4.9/5 (304 reviews) 4. [TicketSource](https://www.softwareadvice.co.nz/software/156844/ticketsource) — 4.8/5 (548 reviews) 5. [Ticket Tailor](https://www.softwareadvice.co.nz/software/158968/ticket-tailor) — 4.9/5 (595 reviews) ## Reviews ### "Best Ticketing System I've ever Used" — 5.0/5 > **Verified Reviewer** | *2 August 2021* | Primary/Secondary Education | Recommendation rating: 10.0/10 > > **Pros**: This software is the most user-friendly system I have ever used. It is quick and simple to get up and running as an administrator but also as an end-user super simple to navigate and purchase tickets from. Furthermore, I love their tutorials and their customer service is the best I've ever experienced. > > **Cons**: The only major complaint is logging out is not intuitive for some of my coworkers but this is the most nitpicky thing I can think of. > > I've been using Ludus for a year and what finally got me to change over was their COVID/social distancing seating. They had this and how to do refunds out to their users within a week of lockdown in March of 2020. My previous ticketing system still doesn't have either of these options in their system. Also, I can't say it enough but their customer service is worth using them. They are there to help at the time a show goes live if it is a live stream or if it is opening night, someone is just a phone call/email/webchat away. ----- ### "Switching to Ludus was the best decision my program has ever made" — 5.0/5 > **Nick** | *10 September 2025* | Primary/Secondary Education | Recommendation rating: 10.0/10 > > **Pros**: From day one, Ludus made it easy to set up events, customize seating charts, offer different ticket types, and even accept donations — all in one place. What really sets it apart is its intuitive and student-friendly design. > > **Cons**: Complex tasks often require customer support to troubleshoot, rather than relying on the online manual. The online manual is relatively brief regarding advanced functions. > > Patrons appreciate how easy it is to purchase tickets online and select their seats in advance, eliminating the need for long lines at the door or dealing with paper tickets. Ludus makes the whole experience smooth and professional. ----- ### "Very happy with the service" — 4.0/5 > **Justin** | *24 August 2025* | Entertainment | Recommendation rating: 9.0/10 > > **Pros**: We appreciate the value for the money. Ludus also provides great customer service. They even allow us to submit requests for new features\! > > **Cons**: I wish it were easier to pull up the number of tickets we had sold for each production, and then click on the name of that production and see how many tickets were sold for each date. It's so clear on your email updates. Where's the page on the site with reflects that data so clearly? ----- ### "Ludus is the best in the business." — 5.0/5 > **Melanie** | *10 September 2025* | Music | Recommendation rating: 10.0/10 > > **Pros**: Ludus has so many great features, but their customer service is truly outstanding. Many companies offer similar ticketing services, but I have never worked with a company that offers such accessible, quick, and reliable customer service. > > **Cons**: Honestly, I didn't love the signature Ludus green at first, but after many years as a loyal Ludus user, I have come around. And Ludus allows you to customize your home page, so if the green is also not for you, you can change it\! > > I recommend Ludus to anyone who will listen. They have made event ticketing, donations, fundraisers, fee collections, and marketing so user-friendly. It simplifies my workflow, and I so appreciate that they continue to update their product in ways that make even more sense for teachers and event coordinators. ----- ### "Don't try any other ticketing service, Ludus is the BEST\!" — 5.0/5 > **Bree** | *12 August 2025* | Performing Arts | Recommendation rating: 10.0/10 > > **Pros**: Ludus' customer service is second to none. I have had to contact them multiple times over issues both big and small and every time a representative has answered my questions or helped me troubleshoot almost immediately, even on weekends and in the evenings. I never feel like I am on my own when using Ludus. I also love that I am able to sell merchandise, take online orders, and send marketing emails all through the same dashboard. > > **Cons**: I would prefer not to have to use a phone or other device with wifi in order to make credit card sales with the card reader. > > Ludus is one of the best services I have used as a public school performing arts educator. They are friendly, helpful, and extremely prompt in their responses and their services are reasonable. ----- Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.co.nz/software/458342/Ludus?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/458342/Ludus) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data