About Homebase

Homebase is a cloud-based time tracking and scheduling solution that helps human resources personnel organize and manage employee schedules, timesheets and payroll. It caters to businesses in industries such as food service, retail, healthcare, software and more. Users can build employee schedules using a drag-and-drop interface. Schedules can be sent to employees via text message or email. The solution also enables users to get visibility into labor costs by tracking employee hours and overtime. Homebase also offers automatic error reporting and various data export capabilities. Integrations include multiple point of sale solutions like Clover, Poynt, Talech, Square, Breadcrumb, Lightspeed and Revel Systems. Mobile applications for iOS and Android devices are also available for remote usage. Services are offered on a monthly subscription basis. The package includes support via phone, email, chat and webinars.
What is Homebase?

Homebase is an HR solution that ecompasses payroll, scheduling, time sheets, hiring, compliance, and more.
How do I use Homebase?

Homebase is used to manage employee scheduling and payroll. Employee timesheets can be immediately submitted to payroll with one click, allowing for Homebase to calculate paychecks and send direct deposits to employees.


Who uses Homebase?

Homebase is used by businesses of all sizes who need to manage their HR processes.


How much does Homebase cost?

Homebase's basic version is free to use. It includes timesheets, scheduling, messaging and hiring. The next level up, the Essentials version, costs 14$ per month and location and adds features for team communication, performance tracking, and remote field tools. The Plus version costs 35$ per month and location and adds on features for labor costs and budgeting, time off and PTO tracking, and HR and compliance.


Does Homebase have an app?

Homebase has an app for employee scheduling and time tracking.


Homebase Software - 1
Homebase Software - HomeBase TimeSheet
Homebase Software - HomeBase Schedule
Homebase Software - 4
Homebase Software - HomeBase Reports
Homebase Software - HomeBase Statistics and Summaries
Homebase video
Homebase Software - 1 - thumbnail
Homebase Software - HomeBase TimeSheet - thumbnail
Homebase Software - HomeBase Schedule - thumbnail
Homebase Software - 4 - thumbnail
Homebase Software - HomeBase Reports - thumbnail

Homebase pricing

Homebase has a free version and offers a free trial.

Starting Price:
Not provided by vendor
Free Version:
Yes
Free trial:
Yes

Alternatives to Homebase

Homebase Reviews

Feature rating

Value for Money
4.6
Functionality
4.5
Ease of Use
4.6
Customer Support
4.5
5 reviews of 1,039 View all reviews
Cheryl
Cheryl
  • Industry: Education Management
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
4

5
Reviewed on 17/08/2022

Game Changer

Finally getting up to speed with technology. We had so many issues with our previous time clock provider, I'm so glad we found Homebase!

Pros

Being able to use the software anywhere and have the ability to change the schedule, communicate with staff, find coverage and my staff to always be up to date with what's going on.

Cons

Sometimes staff tell me they don't get notifications of schedule change when I post it.

Cheena
Cheena
  • Industry: Health, Wellness & Fitness
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
0
Features
4
Ease of Use
5
Customer Support
0

4
Reviewed on 19/10/2020

Good for manager

Overall, it is a good mangement tool and have great reporting capabilities.

Pros

I like that schedules are showing in tables that is very organized.

Cons

I hope there is a way to put in the hours I need covered by a certain department and it will show if I have holes in the schedule. There is also no way put in bonuses, it is showing I can put tips but I would like to be able to put specific bonus type.

Delyle
  • Industry: Performing Arts
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 17/08/2024

Homebase Review

My overall experience with Homebase has been great so far, I definitely don't see myself switching to any other program in the future.

Pros

What I love most about Homebase is its functional usage. The website is very easy to navigate whether you are scheduling employees or are a scheduled employee.

Cons

The only thing I would change about Homebase is the reviewing part of the schedule when you are posting a newly published schedule

Justin
Justin
  • Industry: Events Services
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
2
Features
2
Ease of Use
3
Customer Support
1

2
Reviewed on 13/12/2023

I regret purchasing Homebase

We are on the essentials plan. We have 45 employees. some of those employees are able to do more than 1 job. some of those jobs are a higher paying position (like bartender vs busboy)

When you hire a bartender at $15 per hour, if that bartender picks up a job as a busboy at $10 per hour - the software won't allow you have that bartender get paid at $10 unless you upgrade to their "plus" plan.

What was not explained was why this just became an issue in december 2023 and was not an issue when we onboarded all employees in september.

for that reason - i will not be renewing and will be sourcing a new sofrware. if i'm going to pay a higher cost, it wont be for the lack of customer service i've recieved to date.

i'll gladly update this review if the team can fix my issue but based on the customer service response i've seen so far...i dont see that happening without me making some noise.

Pros

The price was better than our old provider, wheniwork but maybe it turns out that you get what you pay for?

Cons

Customer service is very limited in what they are willing to say or do and you dont have a rep or salesperson other than when they first try to take your money and get you to sign up. I've sent messages for support or attempted to call or email my old rep that signed me up that went unanswered. When they have been answered - its been covered in technical jargon instead of a simple "yes you can do that by doing this or no, thats not available on your plan.

Rebekah
  • Industry: Farming
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
5

5
Reviewed on 21/05/2024

Homebase is intuitive and organized.

I have been using Homebase for a year or two. I tried cutting expenses and using Jobber but it was much more work. I use Homebase to let the employees know when they are expected in and when they should clock out by. Because we are on the road it is only estimated. Homebase lets me put in a shift/run and Jobber gives them the program ordered. It’s like Homebase is an outline and Jobber is the report.

Pros

1. Easy to use. 2. Calculates estimated hours. 3. Easy to move things around.
4. Posts easy. 5. Time clock. 6. Time sheets. 7. Record keeping

Cons

New Update with light markings and no lines. Makes me feel like I’m blind feeling my way around hoping to find the right button. Dark mode might make it better but I like to make it bolder.

Alternatives Considered

Jobber

Reasons for Switching to Homebase

Jobber has a schedule issue. It has many hoops to go through to get a “run” or shift together. It does a good job with the customer end but not the employee end. I need to tell the employee when to come into work to prepare for the “job”. I can’t leave that up to the employee. If I screw up then it’s on me but I’d rather not leave that up to the employee to screw up.

Related categories