About Homebase
Homebase pricing
Homebase has a free version and offers a free trial. Homebase paid version starts at US$24.95/month.
Alternatives to Homebase
Homebase Reviews
Feature rating
All Homebase Reviews
- Industry: Hospital & Health Care
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
HR worthy app
We use Homebase for our employees. It has an onboarding feature that handles ssn and direct deposit info, which is helpful at the end of the year as well. You can schedule your employees so that they can see their schedules right away. There is a quick pay feature. The chat rooms came in handy for daily medical notes for our staff and we could reference things that happened for each client as far back as we needed to go. Homebase really help streamline alot of HR tasks. I would recommend it.
Pros
I really liked the scheduling feature and the onboardinh payroll features. Also the chat was great.
Cons
Having to sign into a desk top for some management features.
- Industry: Consumer Services
- Company size: 2–10 Employees
- Used Weekly for 1+ year
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Review Source
This is a great place for scheduling and team communication.
This is a fantastic website/app. I use this mainly for scheduling and staff communications. It is easily navigational for my staff and very user friendly for my use too. This has been as asset to my work place. Staff can request days or time off with ease. This is also fantastic to help with payroll budget tracking. You can also keep track of staff information like emergency contact etc. which is a necessity to have on hand. There is a timeclock built into this app which I don't use, however, from what I explored of that portion of the app it is very helpful too. One of my favourite features is the hiring aspect of this app. You click on the hiring tab and you can post one job listing that will translate to all hiring sites I know of (Indeed, google etc). This is perfect to get all the resumes in one place and it tracks things like if they have their foodsafe certificate, or any other requirements. Long story short - 100% would recommend. Try the FREE version and see what it can do for your business.
Pros
I love the scheduling part as it is super easy to navigate. This is super beneficial for adding time off, appointments or remembering holidays.
Cons
I don't like how you have to pay for premium features, but I understand that is how Homebase makes money just like any other site. AKA thus far I have no complaints. This is a great app and its easy for my staff to use.
Alternatives Considered
TimeStationReasons for Switching to Homebase
I use this app for my clock in - clock out's for my staff due to the easiness and because my ipad I use for this is too old for the homebase app to work on it.- Industry: Events Services
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
I regret purchasing Homebase
We are on the essentials plan. We have 45 employees. some of those employees are able to do more than 1 job. some of those jobs are a higher paying position (like bartender vs busboy)
When you hire a bartender at $15 per hour, if that bartender picks up a job as a busboy at $10 per hour - the software won't allow you have that bartender get paid at $10 unless you upgrade to their "plus" plan.
What was not explained was why this just became an issue in december 2023 and was not an issue when we onboarded all employees in september.
for that reason - i will not be renewing and will be sourcing a new sofrware. if i'm going to pay a higher cost, it wont be for the lack of customer service i've recieved to date.
i'll gladly update this review if the team can fix my issue but based on the customer service response i've seen so far...i dont see that happening without me making some noise.
Pros
The price was better than our old provider, wheniwork but maybe it turns out that you get what you pay for?
Cons
Customer service is very limited in what they are willing to say or do and you dont have a rep or salesperson other than when they first try to take your money and get you to sign up. I've sent messages for support or attempted to call or email my old rep that signed me up that went unanswered. When they have been answered - its been covered in technical jargon instead of a simple "yes you can do that by doing this or no, thats not available on your plan.
- Industry: Veterinary
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Great App and don't plan on changing.
I find the app easy to use for administrative and the employees find it easy to use for employment information.
Pros
The schedule building part. So easy to make a schedule for over 30 people! The copy from a past week is a great time saver.
We also use the timeclock. Very easy to correct those who forget to clock in or out. Also can tell by the dashboard who hasn't clocked in or isn't here.
Cons
Can't think of anything. We have had it for quite awhile now.
Alternatives Considered
ADP TotalSourceReasons for Switching to Homebase
Adp's sceduling was more difficult to use. The employees like the color for different departments.- Industry: Restaurants
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
A wonderful experience with Homebase
It makes my job so easy when it comes to keeping up with employees & tracking their hours. I want to see what the payroll piece will do. While I have a CPA doing my book keeping and doing payroll which cost me 600 monthly for two location. I want to really need to save money.
Pros
I love the way I can manage my employees schedule using Homebase, make schedules, and update pricing. The Clover is the best POS system since sliced bread.
Cons
I want to use HR, but it's too high for me at this time. I need to get a employee hand book completed and I have yet to do it and I've been using Homebase to almost 9 years.
- Industry: Hospital & Health Care
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Love! - Just occ app crashes
Loved homebase for group communication, as we needed to keep everyone informed.
Pros
Scheduling and posting jobs was very easy!
Cons
Sometimes the app wouldn't show that someone had privately messaged - group chats always showed up though so it was a bit odd
Alternatives Considered
BreezyReasons for Switching to Homebase
We knew someone else who was using homebase (another local business) so we decided to give it a shot- Industry: Arts & Crafts
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Great customer service & easy platform
Great! Customer service is what stands out by far. The few times that I have had to call for help, your team has been warm, friendly and very knowledgable.
My employees can get help too!
Pros
Easy to figure out. Great customer service.
Cons
Nothing yet. I don't think that I have used all of the features, but everything that I have tried is great.
Alternatives Considered
RUN Powered by ADPReasons for Switching to Homebase
Customer service, easy for employees to use. easy to schedule- Industry: Food & Beverages
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Customer Service is amazing and its super easy
customer service is awesome. They are USA based, super easy to reach, friendly and fast. the system is very easy to use
Pros
how easy scheduling is and amazing customer service
Cons
There is nothing I have found that I do not like yet
- Industry: Real Estate
- Company size: 2–10 Employees
- Used Weekly for 6-12 months
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Review Source
Happy with Homebase
Homebase is very user friendly, reasonably priced and lots of features!
Pros
The simplicity of the software makes doing payroll a breeze!
Cons
Can take awhile to talk to a live person.
- Industry: Mental Health Care
- Company size: 11–50 Employees
- Used Weekly for 6-12 months
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Review Source
Got to love it
Quick easy and simple nice that they let you get loans
Pros
It was easy to navigate it was cool because you can get loans before you get paid
Cons
I really didn’t have anything I didn’t like
- Industry: Hospitality
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Everyone loves Homebase
Pros
User friendly, highly functional, efficient and effective mobile platform, great customer service!
I've never had an HR or work app that employees and management unequivocally love ... but Homebase hits the mark for everyone!
Cons
Homebase costs us more overall than any other products we've used but it's worth the money.
The "time off" tracking functionality is really basic and not as robust as I wish it was.
- Industry: Food & Beverages
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Homebase is the way to go!
Pros
I love homebase! I can keep track of my schedule, hours,paycheck and all kinds of other things through the app! It's perfect!
Cons
The only thing I don't really like is the cash out feature. It uses plaid to link banks and cards but all of the cards I use are not supported.
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Free Version Opinion.
We are a very small business and to be able to use the clock in and out feature on the free program is great. I am able to see when my employees are clocked in or not instead of going by he said she said. It has helped a lot in determining if we need to keep, promote, or fire employees.
Pros
I love the fact that They have a free program that I can use to track my employees clock in and out. I also love that I can use it for Payroll.
Cons
The mobile version is different from the desktop version. I prefer the desktop version better.
- Industry: Transportation/Trucking/Railroad
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Streamlined Scheduling with Minor Hiccups
My overall experience with Homebase has been quite positive. The platform’s intuitive design made it easy to manage schedules and track time, which significantly improved our team’s efficiency. The built-in communication tools were particularly helpful, allowing us to stay connected and coordinate seamlessly. However, there were occasional technical issues, such as app lag, which sometimes hindered our workflow. Despite these minor setbacks, Homebase has been a valuable tool for our team, and the responsive customer support has been a great asset.
Pros
I really appreciated the user-friendly interface of Homebase. It made scheduling and time tracking incredibly easy and efficient. The ability to communicate with my team directly through the app was also a huge plus, as it streamlined our workflow and reduced the need for multiple communication tools. Additionally, the customer support was always responsive and helpful whenever we had any questions or issues.
Cons
One area where Homebase could improve is the occasional lag in the app, which sometimes made it difficult to update schedules in real-time. Additionally, while the app offers many features, it can feel a bit overwhelming for new users to navigate initially.
- Industry: Sporting Goods
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Confessions of a Homebase Addict
Homebase is literally an addiction. All of the tasks that need to be done with this product are agonizing for any manager. But this product makes it not only easy, but enjoyable! I actually love performing all the tasks on Homebase because it is so practical, straightforward and simple. I am on the app multiple times a day just reminding myself of who is working when. I would be lost without this product and in terrible shape. Thank you for 3 years of making my life easy!
Pros
Ease of use. It is so convenient to have everything you need inside the app. The schedule building is so simple and practical. Everyone can see it and request changes. I love that the manager features can be accessed inside the app. Almost everything can be accessed without a computer.
Cons
There is nothing I dislike. The only thing I ask is that you please do not change or complicate the setup because it is so practical and easy to find everything. Please do not complicate it. It's just right the way it is!
- Industry: Nonprofit Organisation Management
- Company size: 2–10 Employees
- Used Weekly for 1+ year
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Review Source
Homebase for time tracking and time sheet approval
I can strongly recommend Homebase for a small organization looking for a straightforward timekeeping system. Additionally, Homebase has a significant number of additional features for organizations who are looking for a all-in-one solution.
Pros
Homebase has a straightforward interface that anyone can learn quickly. The ability for employees and managers to access timesheets via an online portal and also via a smartphone app makes Homebase very convenient to use.
Cons
We pair Homebase with another payroll system. The integration between the two was easy to set up initially, but we have had some challenges getting new employee data to synchronize properly.
- Industry: Food Production
- Company size: 5,001–10,000 Employees
- Used Daily for 6-12 months
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Review Source
Homebase Reviews
I loved using this app to clock in, never froze on me once, it’s super easy to navigate through & the purple color adds a nice vibrant touch
Pros
I love how easy it is to use, it’s not complicated at all, this is the best system for scheduling, timesheet management, and payroll purposes. I can check everything in a few minutes
Cons
I honestly don’t have anything that I don’t like about this software
- Industry: Retail
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Easy Team Management!
I love everything about this app! I can make a schedule from my phone or computer, adjust hours/tips etc. This platform is top notch!
Pros
Easy to navigate, manage employee shifts, communicate with the team...it's a no brainer! Use it, you will not regret it!
Cons
Not much really. Pretty intuitive to navigate.
- Industry: Sports
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Homebase is a LIFESAVER!
Pros
100% EVERYTHING!!! The set up was easy and learning to navigate the system is as well.
Cons
No cons so far! I am enjoying Homebase in every catagory :)
- Industry: Performing Arts
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
GREAT SYSTEM - especially GPS Timeclock - and scheduling.
It's a great software for small companies.
Pros
Timeclock
Timesheets
Staff Availability
and Time Off Requesting
Customer Service
Cons
Cannot tailor features, such as; timeclock, overtime allowable, break waivers to specific employees / managers
- Industry: Hospitality
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Homebase is perfect for scheduling our staff.
After using it with our restaurant staff, our golf staff decided to use this as well, after hearing how easy it was to use and set up.
Pros
We like that our employees can be notified of schedule changes quickly, and they have the ability to trade shifts.
Cons
We are very happy with Homebase. We have no cons.
- Industry: Nonprofit Organisation Management
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Homebase Review
Overall Homebase is a good tool for time clock features and tracking employees time.
Pros
Homebase is an easy to use system for both employees and managers alike.
Cons
The cons to Homebase are; it rounds employees hours to the closest quarter hour.
- Industry: Music
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Great App for Running a Festival
I highly recommend this app to all companies, especially those that run festivals, concerts and events. Our first experience was 20+ people using it for our first festival of the season, not one person had issues with clocking in and out. We were only going to use it on festival days when we have temps working however, our company liked it so much that we are using it for every day timesheets and payroll. If someone forgets to clock-in, it is easy for the administrator to go in and edit the time.
Pros
The best thing about Homebase is how user-friendly it is. Simple for the managers and simple for the employees.
Cons
We have no cons at this time to share..
- Industry: Performing Arts
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Homebase Review
My overall experience with Homebase has been great so far, I definitely don't see myself switching to any other program in the future.
Pros
What I love most about Homebase is its functional usage. The website is very easy to navigate whether you are scheduling employees or are a scheduled employee.
Cons
The only thing I would change about Homebase is the reviewing part of the schedule when you are posting a newly published schedule
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Monthly for 2+ years
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Review Source
Excellent for Scheduling and Team Communication
Overall, it has been a wonderful project for scheduling. Our team loves that they get the email updates and know when a schedule has been published. We also use the in-app communication platform a lot for people to swap shifts, which is really helpful.
Pros
An easy system to keep everyone up to date on schedules, changes to scheduling and availability.
Cons
It could be tricky sometimes to set roving or static availabilities, without then having to change the entire schedule but it did seem to improve mostly after speaking to customer service!