About Homebase
Homebase pricing
Homebase has a free version and offers a free trial. Homebase paid version starts at US$24.95/month.
Alternatives to Homebase
Homebase Reviews
Feature rating
All Homebase Reviews
- Industry: Hospital & Health Care
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
HR worthy app
We use Homebase for our employees. It has an onboarding feature that handles ssn and direct deposit info, which is helpful at the end of the year as well. You can schedule your employees so that they can see their schedules right away. There is a quick pay feature. The chat rooms came in handy for daily medical notes for our staff and we could reference things that happened for each client as far back as we needed to go. Homebase really help streamline alot of HR tasks. I would recommend it.
Pros
I really liked the scheduling feature and the onboardinh payroll features. Also the chat was great.
Cons
Having to sign into a desk top for some management features.
- Industry: Consumer Services
- Company size: 2–10 Employees
- Used Weekly for 1+ year
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Review Source
This is a great place for scheduling and team communication.
This is a fantastic website/app. I use this mainly for scheduling and staff communications. It is easily navigational for my staff and very user friendly for my use too. This has been as asset to my work place. Staff can request days or time off with ease. This is also fantastic to help with payroll budget tracking. You can also keep track of staff information like emergency contact etc. which is a necessity to have on hand. There is a timeclock built into this app which I don't use, however, from what I explored of that portion of the app it is very helpful too. One of my favourite features is the hiring aspect of this app. You click on the hiring tab and you can post one job listing that will translate to all hiring sites I know of (Indeed, google etc). This is perfect to get all the resumes in one place and it tracks things like if they have their foodsafe certificate, or any other requirements. Long story short - 100% would recommend. Try the FREE version and see what it can do for your business.
Pros
I love the scheduling part as it is super easy to navigate. This is super beneficial for adding time off, appointments or remembering holidays.
Cons
I don't like how you have to pay for premium features, but I understand that is how Homebase makes money just like any other site. AKA thus far I have no complaints. This is a great app and its easy for my staff to use.
Alternatives Considered
TimeStationReasons for Switching to Homebase
I use this app for my clock in - clock out's for my staff due to the easiness and because my ipad I use for this is too old for the homebase app to work on it.- Industry: Events Services
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
I regret purchasing Homebase
We are on the essentials plan. We have 45 employees. some of those employees are able to do more than 1 job. some of those jobs are a higher paying position (like bartender vs busboy)
When you hire a bartender at $15 per hour, if that bartender picks up a job as a busboy at $10 per hour - the software won't allow you have that bartender get paid at $10 unless you upgrade to their "plus" plan.
What was not explained was why this just became an issue in december 2023 and was not an issue when we onboarded all employees in september.
for that reason - i will not be renewing and will be sourcing a new sofrware. if i'm going to pay a higher cost, it wont be for the lack of customer service i've recieved to date.
i'll gladly update this review if the team can fix my issue but based on the customer service response i've seen so far...i dont see that happening without me making some noise.
Pros
The price was better than our old provider, wheniwork but maybe it turns out that you get what you pay for?
Cons
Customer service is very limited in what they are willing to say or do and you dont have a rep or salesperson other than when they first try to take your money and get you to sign up. I've sent messages for support or attempted to call or email my old rep that signed me up that went unanswered. When they have been answered - its been covered in technical jargon instead of a simple "yes you can do that by doing this or no, thats not available on your plan.
- Industry: Veterinary
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Great App and don't plan on changing.
I find the app easy to use for administrative and the employees find it easy to use for employment information.
Pros
The schedule building part. So easy to make a schedule for over 30 people! The copy from a past week is a great time saver.
We also use the timeclock. Very easy to correct those who forget to clock in or out. Also can tell by the dashboard who hasn't clocked in or isn't here.
Cons
Can't think of anything. We have had it for quite awhile now.
Alternatives Considered
ADP TotalSourceReasons for Switching to Homebase
Adp's sceduling was more difficult to use. The employees like the color for different departments.- Industry: Restaurants
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
A wonderful experience with Homebase
It makes my job so easy when it comes to keeping up with employees & tracking their hours. I want to see what the payroll piece will do. While I have a CPA doing my book keeping and doing payroll which cost me 600 monthly for two location. I want to really need to save money.
Pros
I love the way I can manage my employees schedule using Homebase, make schedules, and update pricing. The Clover is the best POS system since sliced bread.
Cons
I want to use HR, but it's too high for me at this time. I need to get a employee hand book completed and I have yet to do it and I've been using Homebase to almost 9 years.
- Industry: Arts & Crafts
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Great customer service & easy platform
Great! Customer service is what stands out by far. The few times that I have had to call for help, your team has been warm, friendly and very knowledgable.
My employees can get help too!
Pros
Easy to figure out. Great customer service.
Cons
Nothing yet. I don't think that I have used all of the features, but everything that I have tried is great.
Alternatives Considered
RUN Powered by ADPReasons for Switching to Homebase
Customer service, easy for employees to use. easy to schedule- Industry: Food & Beverages
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Customer Service is amazing and its super easy
customer service is awesome. They are USA based, super easy to reach, friendly and fast. the system is very easy to use
Pros
how easy scheduling is and amazing customer service
Cons
There is nothing I have found that I do not like yet
- Industry: Real Estate
- Company size: 2–10 Employees
- Used Weekly for 6-12 months
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Review Source
Happy with Homebase
Homebase is very user friendly, reasonably priced and lots of features!
Pros
The simplicity of the software makes doing payroll a breeze!
Cons
Can take awhile to talk to a live person.
- Industry: Mental Health Care
- Company size: 11–50 Employees
- Used Weekly for 6-12 months
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Review Source
Got to love it
Quick easy and simple nice that they let you get loans
Pros
It was easy to navigate it was cool because you can get loans before you get paid
Cons
I really didn’t have anything I didn’t like
- Industry: Entertainment
- Company size: 2–10 Employees
- Used Weekly for 6-12 months
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Review Source
GREAT Scheduling app!
Love scheduling my technicians with this app
Pros
Easy to use application and free to use!
Cons
The layout could be customizable to make better ease of use
- Industry: Restaurants
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Great for the money
it is great program and easy to use, Also try people to use it as well.
Pros
easy to deal with and figure out able to train others to be able to use it as well
Cons
there was nothing to dislike about the program
- Industry: Food & Beverages
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
10 years and still my favorite
Pros
i've been using homebase for at least 10 years, and it is the very best. it's so very user-friendly, and the features are top-notch. i'm a huge fan.
Cons
there's nothing i dislike about homebase, and if i did, they listen to their clients and add/improve features regularly.
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Free Version Opinion.
We are a very small business and to be able to use the clock in and out feature on the free program is great. I am able to see when my employees are clocked in or not instead of going by he said she said. It has helped a lot in determining if we need to keep, promote, or fire employees.
Pros
I love the fact that They have a free program that I can use to track my employees clock in and out. I also love that I can use it for Payroll.
Cons
The mobile version is different from the desktop version. I prefer the desktop version better.
- Industry: Transportation/Trucking/Railroad
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Streamlined Scheduling with Minor Hiccups
My overall experience with Homebase has been quite positive. The platform’s intuitive design made it easy to manage schedules and track time, which significantly improved our team’s efficiency. The built-in communication tools were particularly helpful, allowing us to stay connected and coordinate seamlessly. However, there were occasional technical issues, such as app lag, which sometimes hindered our workflow. Despite these minor setbacks, Homebase has been a valuable tool for our team, and the responsive customer support has been a great asset.
Pros
I really appreciated the user-friendly interface of Homebase. It made scheduling and time tracking incredibly easy and efficient. The ability to communicate with my team directly through the app was also a huge plus, as it streamlined our workflow and reduced the need for multiple communication tools. Additionally, the customer support was always responsive and helpful whenever we had any questions or issues.
Cons
One area where Homebase could improve is the occasional lag in the app, which sometimes made it difficult to update schedules in real-time. Additionally, while the app offers many features, it can feel a bit overwhelming for new users to navigate initially.
- Industry: Sporting Goods
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Confessions of a Homebase Addict
Homebase is literally an addiction. All of the tasks that need to be done with this product are agonizing for any manager. But this product makes it not only easy, but enjoyable! I actually love performing all the tasks on Homebase because it is so practical, straightforward and simple. I am on the app multiple times a day just reminding myself of who is working when. I would be lost without this product and in terrible shape. Thank you for 3 years of making my life easy!
Pros
Ease of use. It is so convenient to have everything you need inside the app. The schedule building is so simple and practical. Everyone can see it and request changes. I love that the manager features can be accessed inside the app. Almost everything can be accessed without a computer.
Cons
There is nothing I dislike. The only thing I ask is that you please do not change or complicate the setup because it is so practical and easy to find everything. Please do not complicate it. It's just right the way it is!
- Industry: Nonprofit Organisation Management
- Company size: 2–10 Employees
- Used Weekly for 1+ year
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Review Source
Homebase for time tracking and time sheet approval
I can strongly recommend Homebase for a small organization looking for a straightforward timekeeping system. Additionally, Homebase has a significant number of additional features for organizations who are looking for a all-in-one solution.
Pros
Homebase has a straightforward interface that anyone can learn quickly. The ability for employees and managers to access timesheets via an online portal and also via a smartphone app makes Homebase very convenient to use.
Cons
We pair Homebase with another payroll system. The integration between the two was easy to set up initially, but we have had some challenges getting new employee data to synchronize properly.
- Industry: Food & Beverages
- Company size: 11–50 Employees
- Used Weekly for 2+ years
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Review Source
A one-stop shop for all needs for employee management for any business with a large amount of...
A very positive experience and software that I utilize regularly for multiple jobs in hospitality. Even though I have been using this product for a couple of years now, I am constantly learning about new features within Homebase.
Pros
The versatility of functionality. A fantastic scheduling system that allows for different calendars/schedules for different teams, as well as colour coding for various positions. Ability to have multiple jobs under different tabs that can be easily navigated between. Ability to see projected earnings as well as actual earnings in real time. Also the ability to clock in and out from an employees own mobile device is very helpful.
Cons
The only issue that has continued to arise on various occasions is notifications not coming through on Iphone. This continues to occur even when notification settings are turned on and when app has been deleted and re-downloaded. Aside from this, functionality is amazing.
- Industry: Facilities Services
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Awesome software
I have almost 3 years using home base and is a good tool for me i dont have any problem i dont miss any work day.
Pros
With home base i dont miss any work day and i have all of the time cheked
Cons
Any thing is bad for me with home base you
- Industry: Medical Practice
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
FREE Scheduling / Messaging
Have been blessed with the ability to utilize a free app that allows me to schedule crew members & allows them to message each other if schedules need to change. Our volunteer ambulance agency also frequently holds training for other departments, meaning that I can add crew members/roles while I have students & then can remove them once classes are completed. Other apps that I have used had caps on the number of persons allowed to be added & even after deleting a person they still counted on the total number, meaning I couldn't add anybody else.
Pros
Allows volunteer ambulance team members to communicate & monitor schedule on the go. If an emergency happens we can communicate with each other remotely.
Cons
Messages are at times delayed. I don't "blame" Homebase due to the quality of our cell service in our area has been poor the past few months.
- Industry: Sports
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Homebase is a LIFESAVER!
Pros
100% EVERYTHING!!! The set up was easy and learning to navigate the system is as well.
Cons
No cons so far! I am enjoying Homebase in every catagory :)
- Industry: Hospitality
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Great for staff schedules
It's easy to use for scheduling, messaging with staff, swapping shifts, etc.
Pros
I only use it for schedules but it does everything that my staff and I want.
Cons
Nothing to complain about on the team members and scheduling tasks
- Industry: Health, Wellness & Fitness
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Homebase makes scheduling a breeze
Great! The automation of a lot of features (messaging managers if employees are late, payroll, schedule alerts) has made my life so much easier
Pros
It's easy for my employees to use and it takes the hassle out of keeping up with hours manually
Cons
Getting employees to use the available/unavailable dates properly. I hire a lot of students that have differing hours of availability that changes often
- Industry: Alternative Medicine
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Solid time keeping software
Pros
Easy to manage time clock in and out for multiple employees without having to buy expensive hardware.
Cons
None it works great like it’s supposed to.
- Industry: Restaurants
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Great app, could still be a bit better
Pros
It's very easy to use/learn and very new users friendly.
Cons
more addon would be uselful to be able to use homebase to his maximum potention, example adding notes to employees to have easy access to their preference in schedule.
- Industry: Hospitality
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Great app for your entire team!
This app is very useful! You can communicate with your entire team through group message threads or individually. Homebase makes onboarding tasks simple and convenient.
Pros
Scheduling- it’s easy to request time off, pick up shifts, drop or trade shifts.
I love how your able to view your schedule as well as see which team members you will be working with on certain shifts.
Cons
I like everything on Homebase! No complaints!