Paylocity

Pros

Excellent service is provided to customers. Every time I've had to contact customer support, I've been blown away with the kind of service I've received. I've never had to wait more than a minute to get an answer to a query I've had.

Cons

There isn't anything about Paylocity that bothers me. Everything is explained clearly and in terms that a newbie can grasp. Those links to assistance are a big help. Additionally, navigating the menus and links is simple. Simple and obvious in its construction.

Pros

I love how easy it is to use and navigate and make changes when needed. As an employee who works a hybrid schedule, I love that I can punch in from the Paylocity App. I appreciate being able to review my time, make edits to punches and input my PTO easily. We switched from another provider last year and this experience is so much more intuitive and houses all of my HR information in one place making it a platform where I can access all of my information in one central location.

Cons

At this time there isn't any one thing in particular that I dislike about Paylocity.

Pros

Paylocity offers a lot of options for users to explore. It's nice to be able to see pay stubs, request PTO, review critical work docs, etc. all from one central hub.

Cons

The navigation could have been more clear -- some things were hard to find and not as intuitive as one would hope.

Pros

There is a decent amount of information in Paylocity if your organization utilizes it.

Cons

It can be difficult to navigate when you do not use the program often. Messages that are created from Paylocity and emailed to employees do not include the full message in the email, preventing employees from reading the entire message without having to open Paylocity.

Pros

The Time and Attendance feature was a standout—our employees never had issues with the app, which was both surprising and impressive. Customer service was another big plus, with fast response times whenever we needed support. The compliance training modules were incredibly efficient, making annual requirements and onboarding seamless. On top of that, the HR Time and Labor module was easy to use yet flexible enough for setups like multiple pay rates. The reporting tools were also a huge win—detailed, customizable, and integrated well with our budget.

Cons

The lack of integration with QuickBooks was frustrating, requiring a lot of manual entry to post payroll for a large team.

Alternatives Considered

Reasons for Choosing Paylocity

Switched From

Reasons for Switching to Paylocity

Pros

I liked there was an app that I could access on my smartphone.
I liked that it was able to display what I mostly wanted to know and access on the dashboard after logging in and could hide my pay amount.
It can integrate with other services.

Cons

I don’t like the UI very much in the website and the app. I ended up not using the app all that much on my phone and used the website on my computer.
My managers had lots of trouble getting things figured out with the performance reviews and mine ended up being months late.

Pros

Paylocity is easy to navigate and very user friendly.

Cons

My only complaint about Paylocity is the app could be designed a little better.

Pros

It has comprehensive information about my employee profile and paystubs and earning promotions and reviews

Cons

The homepage is a little messy in my opinion

Pros

Ease of use. The app is great for quick changes.

Cons

Just having to switch to a new platform. And needing to bring my laptop home for Approvals of time cards. I am off Mondays.

Pros

How easy it is entering time, request PTO, how detailed the checks are, and navigate through the website.

Cons

I haven't found one thing I don't like about Paylocity.

Pros

Unlocking the essential components of great HR and payroll practices starts with an intuitive and flexible software which has all the features for the task. Paylocity fits in well with efficient performance that aligns with our unique needs. It can easily manage complex calculations ensuring compliance with laws and deductions. Operations are carried out with accuracy ensuring both the employer and employees are happy with the results.

Cons

It will make your life easier and better. Pleasure to comment that I have no drawbacks. I find everything helpful and Up to standards.

Pros

Paylocity makes all of our scheduling super easy. We have the ability to track all employee documentation. The learning portion is great as well since we can include our learning tools and create tests for understanding. Having a central place for the on-boarding process also makes it easy when hiring new associates. The entire platform is very user friendly and by far one of the best I have used.

Cons

There is nothing that I can say I disliked about the platform.

Pros

Easy to use. A forgiving system for the novice user. HRIS language and easy to follow built in workflows. Payroll functions were amazing!

Cons

Support hours were based on CST. There is no emergency number or option for after hour questions

Alternatives Considered

Reasons for Choosing Paylocity

Switched From

Reasons for Switching to Paylocity

Pros

As a company, we love the ease of use and features the platform has. If you want to build it out, it has so much capability.

Cons

The one thing we were disappointed about with Paylocity was that during the sales pitch everything had already been structured, built out, and polished in their test version. We wish the platform was more polished out of the box, or their implementation team should have been a bit more willing to build a robust system for us.

Alternatives Considered

Reasons for Switching to Paylocity

Pros

It's very user friendly and the phone app is very convenient

Cons

that hours are given in fractions and not in hours and minutes. Example 1.25 hours is not 1 hour and 25 minutes but 1 hour and 20 minutes. That is confusing for employees

Pros

I like being able to see my hours whenever I want. I can punch in and out on my phone. I can see if I am missing any punches.

Cons

Occasionally I have had an issues with clocking in and out.

Pros

Ease of access for both desktop and hand help usage. Clocking in and out right on the app

Cons

No complaint after 4 years of use. Very secure.

Pros

User friendly interface, modules can be added as needed, improved "impressions" (employee recognition) pretty easy to run reports (love dynamic reporting), dashboards are easy to read. We mainly use this for payroll and onboarding. Love the fact that you can pretty much customize onboarding packets to your needs. Great for smaller companies (under 500 employees) that do not need a lot of assistance from customer service

Cons

Customer service is lacking. Sometimes takes days for a response from them. They have slightly improved over the years, but it depends on the question. A lot of times you're directed to their online knowledge base which can be outdated or not have the full information to answer your question. Or one person will direct you to another department which will push you off on another. Very frustrating!

Pros

It is a simple app. Very easy to use and does what you need it to do. Never really had any complaints with it to be honest.

Cons

I can't really think of anything. Maybe just the fact that it is a lesser known app so it is not as widely used as others and therefore may have less attention shown towards updates and such.

Pros

As an employee, I find Paylocity super easy for handling time cards and checking pay stubs. Clocking in and out is quick, and I can easily review my hours to make sure everything looks right before payday. I also like how I can access my pay stubs right from the app—no more waiting or asking someone for copies. It’s straightforward and makes keeping track of my hours and pay really convenient.

Cons

There are occasional technical issues, like slow load times or glitches during peak hours, which can be frustrating when trying to access important information or lag time when clocking in and out.

Pros

It is easy to use, and the mobile app is great to have for employees. Employees can clock in and out through the app as well.

Cons

I think the reporting should be named better. There are some reports with similar names, and you have to go through the whole process and download before seeing what the report looks like.

Pros

Paylocity eliminated a need for a physical time clock. At my previous job, a line would form while employees were waiting to clock in/out and check their hours at a physical terminal, delaying the process for everyone. I am now able to clock in/out, monitor my PTO balance, and request time off on my app or from my work computer.

Cons

Haven't had any issues thus far. Even if I miss a punch by mistake, it is easy to correct within the app.

Pros

It was easy to use and find things within the platform itself. I liked how HR could upload documents, colleagues could submit journal entries about you, you could add notes, etc.

Cons

I wouldn’t it say it was Paylocity so much as maybe our HR department not keeping up with PTO. It always looked like you had more than you did because they were behind.

Pros

Supper easy to navigate through, a lot of cool features!

Cons

I can only clock in through website not app

Pros

Paylocity offers a broad range of HR-related tools all in one interface. It is easy for employees to navigate their time tracking, scheduling, and benefits selections.

Cons

The reports require a lot of formatting work when exported to Excel.