---
description: Review of Adyen Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
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title: Adyen | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

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# Adyen

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> Adyen is a fintech platform that utilizes machine learning to identify growth opportunities, enhances fraud protection, conducts analysis and optimizes authentication processes. Adyen offers banking infrastructure that allows for automation and control over funds, along with the ability to generate physical or virtual payment cards for managing expenses. &#10;&#10;The platform combines payment processing, data insights and financial operations in one integrated solution to streamline business operations.
> 
> Verdict: Rated **4.6/5** by 30 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 30 Reviews |
| Ease of Use | 4.4/5 | Based on overall reviews |
| Customer Support | 4.3/5 | Based on overall reviews |
| Value for Money | 4.0/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Adyen
- **Founded**: 2006

## Commercial Context

- **Pricing model**: Usage Based (Free Trial)
- **Pricing Details**: Adyen charges a processing fee + commission per transaction which varies depending on payment method and country.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Chinese, Danish, English, French, German, Italian, Norwegian, Polish, Portuguese, Swedish
- **Available Countries**: Australia, Brazil, Canada, China, Germany, India, Japan, Mexico, Netherlands, United Kingdom, United States

## Features

- ACH Payment Processing
- API
- Compliance Management
- Credit Card Processing
- Customisable Branding
- Data Security
- Debit/Credit Card Processing
- Electronic Payments
- Electronic Signature
- Fraud Detection
- Gift Card Management
- In-Person Payments
- Mobile Payments
- Multi-Channel Management
- Multi-Currency
- Online Payments
- PCI Compliance
- Payment Fraud Prevention
- Payment Gateway Integration
- Payment Processing

## Integrations (13 total)

- Adobe Commerce
- Aria Platform
- BigCommerce
- Cegid Retail
- NetSuite
- PrestaShop
- Recurly
- Salesforce Sales Cloud
- Shopify
- VTEX
- WooCommerce
- Zuora
- commercetools

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)

## Category

- [Payment Processing Software](https://www.softwareadvice.co.nz/directory/4526/online-payment/software)

## Related Categories

- [Payment Processing Software](https://www.softwareadvice.co.nz/directory/4526/online-payment/software)
- [POS Systems](https://www.softwareadvice.co.nz/directory/210/web-based-point-of-sale-software/software)
- [eCommerce Software](https://www.softwareadvice.co.nz/directory/4340/ecommerce/software)
- [Mobile Credit Card Processing Software](https://www.softwareadvice.co.nz/directory/4759/mobile-credit-card-processing-software/software)

## Alternatives

1. [PayPal](https://www.softwareadvice.co.nz/software/104664/paypal) — 4.6/5 (26301 reviews)
2. [Venmo](https://www.softwareadvice.co.nz/software/317580/venmo) — 4.7/5 (9271 reviews)
3. [Stripe](https://www.softwareadvice.co.nz/software/49509/stripe) — 4.6/5 (3309 reviews)
4. [Square Payments](https://www.softwareadvice.co.nz/software/374157/square-payments) — 4.7/5 (2672 reviews)
5. [Square Point of Sale](https://www.softwareadvice.co.nz/software/374161/square-register-pos) — 4.6/5 (3021 reviews)

## Reviews

### "Great platform for processing payments" — 5.0/5

> **Verified Reviewer** | *18 November 2019* | Food & Beverages | Recommendation rating: 8.0/10
> 
> **Pros**: Adyen is the best payment processor I have tried so far. It is extremely easy to use and to set up in no time. It offers many personalization options (you can set up different views rules according to your brands, for example). &#10;My favorite thing about Adyen is that as soon as you search an order number, it gives you results. Some other platforms currently on the market still take a few seconds to upload/show you the information which can be irritating when having to check many orders.&#10;It supports payments from a huge amount of payments from everywhere in the world so you can implement this platform even when having online stores overseas.&#10;Chargeback resolution is very easy with Adyen: you receive a notification via email and you can upload all the required documentation directly from the platform, very easy&#10;Customer service has been always responsive (in just a few hours) and always willing to help
> 
> **Cons**: would like to have the following features improved: &#10;- The reporting tools are not very developed and it would be nice to have more options to personalize the reports or gather the necessary information without struggles&#10;- An improvement of the fraud control tools. At the moment they are ok, but I would not recommend relying only on Adyen if your business has a medium-high risk of receiving fraudulent transactions&#10;I would not recommend Adyen for businesses that process a low number of transactions as it can be expensive
> 
> The platform makes our life easier it is easy to use so we don't have to waste time on extensive training. Everyone from the team can use it and check the information they need. &#10;It also help us by offering more payment options to all our international clients without having to stick only on the main card issuers

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### "Top solution for offline/Online payments" — 5.0/5

> **Babatunde** | *17 April 2025* | Marketing & Advertising | Recommendation rating: 9.0/10
> 
> **Pros**: The design of the POS , i forgot the name I think it is the AMS1 is simply class. I loved also the easy of integrating online payment for my cients too.
> 
> **Cons**: African countries are mostly not support but this has nothing to do with their services. I just hope they expand to africa soon
> 
> Overall adyen was supportive when i was trying to get POS set up for a clients restaurant in Almere, netherlands. There was hadly any payment errors during payment and the swipe to pay feature worked seamlessly.

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### "The Best payment platform" — 4.0/5

> **Verified Reviewer** | *6 February 2025* | Food & Beverages | Recommendation rating: 6.0/10
> 
> **Pros**: Adyen is a wonderful payment platform online and instore
> 
> **Cons**: Adyen is not compatible with all electronic payment terminals

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### "Great payment partner for SaaS\!" — 5.0/5

> **Makai** | *10 April 2025* | Computer Software | Recommendation rating: 10.0/10
> 
> **Pros**: Adyen makes it extremely easy to manage payments and support seemless credit card transactions for our SaaS products.
> 
> **Cons**: Fees are somewhat higher than other providers - but this corresponds with richer features and better service.
> 
> Overall its been an invaluable tool for delivering seamless payment experiences to our customers.

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### "Facilitating My Payments system" — 4.0/5

> **Cédric** | *27 June 2025* | Medical Devices | Recommendation rating: 7.0/10
> 
> **Pros**: Adyen offers an easy setup, weekly payments and reasonable commissions on the  amounts billed. Overall great payment solution.
> 
> **Cons**: Although the setup was al and all easy and not really time consuming, i would prefer the ID to be uploadable in a pdf. format rather than only in a jpeg.jpg format.
> 
> Switched to Adyen 4 months ago—fast setup, smooth payments, and great support. It’s boosted our checkout flow\!"

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/453190/Adyen)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/453190-Adyen/> |
| en-AU | <https://www.softwareadvice.com.au/software/453190/Adyen> |
| en-GB | <https://www.softwareadvice.co.uk/software/453190/Adyen> |
| en-IE | <https://www.softwareadvice.ie/software/453190/Adyen> |
| en-NZ | <https://www.softwareadvice.co.nz/software/453190/Adyen> |

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