About ICTBroadcast

ICTBroadcast is a cloud-based communications and telemarketing solution that caters to small businesses, entrepreneurs and service providers. The solution provides capabilities for voice, SMS, email and fax. ITCBroadcast offers tools to help users communicate with employees and clients, manage sales processes and inform customers about organizational updates. The solution also features call center integration, an auto-dialer, campaign management and scheduling tools, answering machine detection (AMD), do not call lists and more. ITCBroadcast also provides users with a central dashboard that helps monitor system resources, campaign statistics, system parameters and channel usage. Users can also create custom chart-based reports that help them to view and analyze their campaigns. Additionally, ICTBroadcast features an interactive voice response (IVR) designer, user and contacts management and a separate portals for users and administrators. ITCBroadcast offers a perpetual license for one-time fee that includes support via via email, Skype and online support portal.
ICTBroadcast Software - Add campaign
ICTBroadcast Software - Campaign statistics
ICTBroadcast Software - Summary report
ICTBroadcast Software - Call center dashboard
ICTBroadcast Software - IVR designer
ICTBroadcast Software - Add campaign - thumbnail
ICTBroadcast Software - Campaign statistics - thumbnail
ICTBroadcast Software - Summary report - thumbnail
ICTBroadcast Software - Call center dashboard - thumbnail
ICTBroadcast Software - IVR designer - thumbnail

ICTBroadcast pricing

ICTBroadcast has a free version and offers a free trial. ICTBroadcast paid version starts at US$199.00/one-time.

Starting Price:
US$199.00/one-time
Free Version:
Yes
Free trial:
Yes

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ICTBroadcast Reviews

Feature rating

Value for Money
3.5
Functionality
3.5
Ease of Use
4
Customer Support
4
5 reviews of 5 View all reviews
Dennis S.
  • Industry: Telecommunications
  • Company size: 2-10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 19/12/2018

Quick and effective cutomer service

Great group of engineers and staff

Pros

I have been using the Enterprise edition for a year. The ease of use and customer friendly portal have enabled Go Dial to have a successful first year. Advertising begins next month , and I have no doubt that we will increase capacity with no problems.

Cons

I would like to see email notifications for campaign failures

Response from ICT Innovations

Thanks for your positive feedback

Replied 28/08/2020
Muhammad T.
  • Industry: Computer Networking
  • Company size: 2-10 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 18/01/2017

excellent product

I had this application a year ago and it helped me a lot in achieving my marketing objective , thanks ICTBroadcast team

Pros

It is feature rich , mature and professional buisness tool

Cons

costly

Response from ICT Innovations

We do offer telemarketing solution for all type of customers small business to large companies and we proudly claim it as best telemarketing solution in market with respect to advance features ,

Replied 1/12/2018
Deepak A.
  • Industry: Telecommunications
  • Company size: 11-50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
1
Features
1
Ease of Use
1
Customer Support
1

1
Reviewed on 18/08/2020

The software is broken in so many places

DO not purchase the product, these guys will take your money and just keep giving you excuses for their crappy software.

When we asked for a refund, they clearly denied that they cant provide a refund because they spent time installing it.

Their interfaces is done is PHP with no security or secure ports everytime you want to make a change to anything, they have to go and do it manually.

Please please stay away from this company.

Pros

Actually the interface seem easy but its easy because it has no features

Cons

- Everything is broken in their platform, they said they could white label but even after several attempts, they couldn't get the logo not to scale
- The product is able to send outbound fax but unable to receive any faxes, their support has been trying to get the fax to work for two months with flowroute but its broken beyond a point
- This software is not designed to be resold, its not MSP or enterprise grade by any standard
- They cant fix their product and wont refund your money either
- There is no inbox feature, you cant title or keep a track of your faxes
- NO Security on the solution
- NO sigle signon options
- Support sucks

Response from ICT Innovations

Never was a customer of ICTBroadcast software nor used it. Would you please provide any proof/invoice of ICTBroadcast sale.

Replied 28/08/2020
Yollanda G.
  • Industry: Information Technology & Services
  • Company size: 2-10 Employees
  • Used Other for Free Trial
  • Review Source
Value for Money
3
Features
3
Ease of Use
3
Customer Support
3

4
Reviewed on 25/01/2021

Personal use

Still discovering more on it

Pros

Easy to use and straight to the point, good

Cons

Installation time and cost of the software

Ch. A.
  • Review Source
Value for Money
0
Features
0
Ease of Use
5
Customer Support
5

5
Reviewed on 20/02/2015

Exellent fax broadcasting and autodialer software

I came accross ICTBroadcast through google and love this product , with ICTBroadcast I am able to broadcast 500 concurrent fax through internet without using any hardware . Amazing !

Response from ICT Innovations

Thanks for your feedback

Replied 1/12/2018

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