---
description: Review of SearchUnify Virtual Assistant (SUVA) Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: SearchUnify Virtual Assistant (SUVA) | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

Breadcrumb: [Home](/) > [Virtual Assistant Software](/directory/4488/virtual-assistant/software) > [SearchUnify Virtual Assistant (SUVA)](/software/451642/SearchUnify-Virtual-Assistant-SUVA)

# SearchUnify Virtual Assistant (SUVA)

Canonical: https://www.softwareadvice.co.nz/software/451642/SearchUnify-Virtual-Assistant-SUVA

> The SearchUnify Virtual Assistant (SUVA) represents an enterprise-grade solution for customer and employee support. It enables a reduction in Level 1 support caseloads by providing instant, contextually relevant answers to queries. With a focus on user retention, lower agent burnout, and higher satisfaction scores, SUVA integrates into an organization's existing support framework to enhance self-service capabilities. As a conversational AI application, it streamisters IT and HR workflows, supports employee onboarding, and contributes to training processes. SUVA's ability to work with embedded analytics broadens the understanding of how support interactions directly impact operational efficiency and service outcomes.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: Grazitti Interactive
- **Founded**: 2008

## Commercial Context

- **Starting Price**: US$15,000.00
- **Pricing model**: Flat Rate
- **Target Audience**: 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Basque, Bulgarian, Catalan, Czech, Danish, Dutch, English, Finnish, French, Galician, German, Hindi, Hungarian, Indonesian, Irish, Italian, Japanese, Norwegian, Polish, Russian, Spanish, Swedish, Thai, Turkish
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more

## Features

- AI/Machine Learning
- Activity Dashboard
- Attended Automation
- Automated Responses
- Chatbot
- Code-free Development
- Configurable Workflow
- Contextual Guidance
- Conversation Intelligence
- Customer Engagement
- Customer Experience Management
- Deep Learning
- Drag & Drop
- For Sales/Marketing
- Generative AI
- Intent Recognition
- Knowledge Management
- Multi-Channel Communication
- Multi-Language
- Natural Language Processing

## Integrations (4 total)

- Higher Logic Vanilla
- Khoros Communities
- ServiceNow IT Service Management
- Zendesk AI

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Virtual Assistant Software](https://www.softwareadvice.co.nz/directory/4488/virtual-assistant/software)

## Alternatives

1. [micro1](https://www.softwareadvice.co.nz/software/529654/micro1) — 4.9/5 (379 reviews)
2. [fonio.ai](https://www.softwareadvice.co.nz/software/524547/fonio-ai) — 4.9/5 (99 reviews)
3. [Wing](https://www.softwareadvice.co.nz/software/224578/wing) — 4.8/5 (70 reviews)
4. [Upfirst](https://www.softwareadvice.co.nz/software/527098/Upfirst) — 5.0/5 (5 reviews)
5. [Mindset AI](https://www.softwareadvice.co.nz/software/525825/Mindset-AI) — 4.9/5 (15 reviews)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/451642/SearchUnify-Virtual-Assistant-SUVA)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/451642-SearchUnify-Virtual-Assistant-SUVA/> |
| en-AU | <https://www.softwareadvice.com.au/software/451642/SearchUnify-Virtual-Assistant-SUVA> |
| en-GB | <https://www.softwareadvice.co.uk/software/451642/SearchUnify-Virtual-Assistant-SUVA> |
| en-IE | <https://www.softwareadvice.ie/software/451642/SearchUnify-Virtual-Assistant-SUVA> |
| en-NZ | <https://www.softwareadvice.co.nz/software/451642/SearchUnify-Virtual-Assistant-SUVA> |

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