---
description: Review of Molin AI Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Molin AI | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

Breadcrumb: [Home](/) > [Chatbot Software](/directory/3923/chatbot/software) > [Molin AI](/software/451569/Molin)

# Molin AI

Canonical: https://www.softwareadvice.co.nz/software/451569/Molin

> Molin AI is a conversational AI chatbot platform built for e-commerce businesses of all sizes, from small independent shops to large online retailers. The software is cloud-based, so no installation is required. Molin AI helps online stores handle customer questions automatically, covering topics like order status, product details, and return policies. The platform can be trained on a store's own content, so responses stay relevant to the business. Core features include automated customer support, product recommendations, and conversation handoff to human agents when needed. These tools help reduce the volume of repetitive support requests and keep shoppers informed around the clock without additional staffing. Support for users of the platform is available through email, live chat, and an online knowledge base.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: Molin AI

## Commercial Context

- **Starting Price**: US$0.00
- **Pricing model**: Per User (Free version available) (Free Trial)
- **Target Audience**: 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Afrikaans, Amharic, Arabic, Armenian, Assamese, Azerbaijani, Bangla, Bashkir, Basque, Belarusian, Bosnian, Bulgarian, Catalan, Cebuano, Chuvash, Croatian, Czech, Danish, Dutch, English, Esperanto, Estonian, Finnish, French, Galician, Georgian, German, Greek, Gujarati, Haitian Creole, Hebrew, Hindi, Hungarian, Icelandic, Iloko, Indonesian, Irish, Italian, Japanese, Javanese, Kannada, Korean, Latin, Lithuanian, Luxembourgish, Macedonian, Malay, Nepali, Norwegian, Persian, Polish, Portuguese, Romanian, Russian, Scottish Gaelic, Slovak, Spanish, Swedish, Traditional Chinese, Turkish, Welsh
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more

## Features

- AI Copilot
- AI/Machine Learning
- Analytics
- Artificial Intelligence
- Augmented Analytics
- Automated Responses
- Canned Responses
- Chatbot
- Code-free Development
- Content
- Contextual Guidance
- Customer Experience Management
- Customer Support
- Customisable Branding
- For Sales/Marketing
- Integrations
- Intent Recognition
- Language Detection
- Lead Capture
- Live Chat

## Integrations (2 total)

- Facebook
- Instagram for Business

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Chat

## Category

- [Chatbot Software](https://www.softwareadvice.co.nz/directory/3923/chatbot/software)

## Related Categories

- [Chatbot Software](https://www.softwareadvice.co.nz/directory/3923/chatbot/software)
- [Conversational AI Platforms](https://www.softwareadvice.co.nz/directory/4010/conversational-ai-comparison/software)

## Alternatives

1. [Pipedrive](https://www.softwareadvice.co.nz/software/321306/pipedrive) — 4.5/5 (3062 reviews)
2. [ChatGPT](https://www.softwareadvice.co.nz/software/412748/chatgpt) — 4.4/5 (404 reviews)
3. [Celoxis](https://www.softwareadvice.co.nz/software/6434/celoxis) — 4.5/5 (567 reviews)
4. [LiveAgent](https://www.softwareadvice.co.nz/software/109980/liveagent) — 4.7/5 (1789 reviews)
5. [Appy Pie](https://www.softwareadvice.co.nz/software/433955/appy-pie) — 4.6/5 (1394 reviews)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/451569/Molin)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/451569-Molin/> |
| en-AU | <https://www.softwareadvice.com.au/software/451569/Molin> |
| en-GB | <https://www.softwareadvice.co.uk/software/451569/Molin> |
| en-IE | <https://www.softwareadvice.ie/software/451569/Molin> |
| en-NZ | <https://www.softwareadvice.co.nz/software/451569/Molin> |

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