--- description: Review of SurveyHero Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: SurveyHero | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Survey Software](/directory/4503/survey/software) > [SurveyHero](/software/450556/SurveyHero) # SurveyHero Canonical: https://www.softwareadvice.co.nz/software/450556/SurveyHero Page: 1 / 11\ Next: [Next page](https://www.softwareadvice.co.nz/software/450556/SurveyHero?page=2) > SurveyHero is an online survey creation tool. It allows users to build and share surveys quickly. The platform caters to a range of industries and professionals who need to collect feedback, conduct market research, or gather data from their target audience. The survey builder has a user-friendly drag-and-drop interface. This enables users to create customized questionnaires with various question types. SurveyHero surveys automatically optimize for mobile devices. This ensures a seamless experience for participants. The platform also offers multilingual support, allowing users to translate their surveys. One feature of SurveyHero is its real-time response analysis. Users can view their survey responses as they come in. They can analyze the data using the platform's automatic diagrams and summaries. This allows for quick and informed decision-making based on the collected feedback. > > Verdict: Rated **4.7/5** by 233 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 233 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: SurveyHero - **Founded**: 2016 ## Commercial Context - **Starting Price**: US$35.00 - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Switzerland ## Features - Customisable Templates - Data Analysis Tools - Data Import/Export - Email Marketing - Mobile Survey - Multi-Channel Distribution - Multiple Question Types - Question Branching - Reporting/Analytics - Response Validation - Skip Logic - Support Audio/Images/Video - Survey Builder - URL Customisation ## Support Options - Email/Help Desk - Chat ## Category - [Survey Software](https://www.softwareadvice.co.nz/directory/4503/survey/software) ## Alternatives 1. [UmfrageOnline](https://www.softwareadvice.co.nz/software/449992/Enquetes-Maken) — 4.6/5 (1783 reviews) 2. [Google Forms](https://www.softwareadvice.co.nz/software/179230/google-forms) — 4.7/5 (11590 reviews) 3. [SurveyMonkey](https://www.softwareadvice.co.nz/software/157864/surveymonkey) — 4.6/5 (10513 reviews) 4. [Jotform](https://www.softwareadvice.co.nz/software/433821/jotform) — 4.7/5 (2927 reviews) 5. [QuestionPro](https://www.softwareadvice.co.nz/software/153082/questionpro) — 4.8/5 (544 reviews) ## Reviews ### "Smooth Experience for Survey Creation" — 5.0/5 > **Marija** | *27 May 2026* | Education Management | Recommendation rating: 10.0/10 > > **Pros**: SurveyHero is easy to use, beginner-friendly, and has a clean interface that makes creating and managing surveys simple. Creating surveys is quick, the design is clean, and the response collection process is very organized. It offers useful customization options, smooth data collection, mobile accessibility, and reliable performance for academic and small business projects. > > **Cons**: One downside of SurveyHero is that some advanced features, such as detailed analytics, branding customization, and collaboration tools, are only available in paid plans.In addition, certain customization and analytics options are not as advanced as on some larger survey platforms. > > Overall, my experience with SurveyHero was positive. The platform is easy to navigate, reliable, and efficient for creating and sharing surveys. It helped simplify the data collection process, and the interface made it convenient to manage responses. While some advanced features require a paid plan, the overall functionality and user experience were very good. ----- ### "Great site for educators looking to get the info they need" — 5.0/5 > **Samantha** | *14 May 2026* | 2128 | Recommendation rating: 10.0/10 > > **Pros**: It allows me to get the information/ ask questions that may otherwise not be able to be answered honestly by the families in my center > > **Cons**: So, far there is nothing I have found that I could say is a negative. I am still getting use to using the site. > > This site allows me to collect the information I need. It is clear for the user how to make the survey and is great for the other people that are completing the survey. I also appreciate the emails letting me know when and if there are new survey responses. ----- ### "General website review" — 4.0/5 > **Hayden** | *30 April 2026* | Computer Software | Recommendation rating: 0.0/10 > > **Pros**: Was quite easy to learn how to use and allowed for a wide range of question types allowing for good responses to be gathered. > > **Cons**: By default, you are unable to export the data for free making it difficult to analyse what responses were gathered ----- ### "Intuitive Survey Design with Excellent Customization Features" — 5.0/5 > **Verified Reviewer** | *28 June 2026* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: I really appreciated how easy it was to get started with SurveyHero; the learning curve is practically non-existent. The survey design interface is highly intuitive, allowing us to drag and drop elements quickly. Furthermore, the customization options are fantastic, enabling us to easily tailor the surveys to match our brand's exact colors and typography. Data collection was seamless and incredibly reliable. > > **Cons**: The user access controls could be a bit more granular. While it is simple to invite team members to the platform, setting up specific viewing or editing permissions for different parts of a large survey project was slightly confusing at first. Additionally, while customer support is very knowledgeable, response times during peak hours can occasionally be a bit slow. > > Overall, my experience with SurveyHero has been highly positive. It has proven to be a secure and robust platform for our company's feedback initiatives. Despite the minor learning curve regarding team permissions, the sheer ease of building complex surveys and the excellent design features make it a highly valuable tool for our day-to-day operations. ----- ### "Good survey tool" — 5.0/5 > **Verified Reviewer** | *13 January 2026* | Education Management | Recommendation rating: 9.0/10 > > **Pros**: Easy to set up and use, also easy to collect data and for analysis. Easy access to users. Fast learning curve > > **Cons**: The interface is monolingual (English) but has an option to change the survey language. The interface is unattractive to the survey designer. > > So far I have used it for interaction of postgraduate student activities within the application of educational activities ----- Page: 1 / 11\ Next: [Next page](https://www.softwareadvice.co.nz/software/450556/SurveyHero?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/450556/SurveyHero) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data