---
description: Review of SurveyHero Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: SurveyHero | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

Breadcrumb: [Home](/) > [Survey Software](/directory/4503/survey/software) > [SurveyHero](/software/450556/SurveyHero)

# SurveyHero

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> SurveyHero is an online survey creation tool. It allows users to build and share surveys quickly. The platform caters to a range of industries and professionals who need to collect feedback, conduct market research, or gather data from their target audience.&#10;&#10;The survey builder has a user-friendly drag-and-drop interface. This enables users to create customized questionnaires with various question types. SurveyHero surveys automatically optimize for mobile devices. This ensures a seamless experience for participants. The platform also offers multilingual support, allowing users to translate their surveys.&#10;&#10;One feature of SurveyHero is its real-time response analysis. Users can view their survey responses as they come in. They can analyze the data using the platform's automatic diagrams and summaries. This allows for quick and informed decision-making based on the collected feedback.
> 
> Verdict: Rated **4.7/5** by 224 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 224 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support | 4.5/5 | Based on overall reviews |
| Value for Money | 4.2/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: SurveyHero
- **Founded**: 2016

## Commercial Context

- **Starting Price**: US$35.00
- **Pricing model**: Flat Rate (Free version available) (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Switzerland

## Features

- Customisable Templates
- Data Analysis Tools
- Data Import/Export
- Email Marketing
- Mobile Survey
- Multi-Channel Distribution
- Multiple Question Types
- Question Branching
- Reporting/Analytics
- Response Validation
- Skip Logic
- Support Audio/Images/Video
- Survey Builder
- URL Customisation

## Support Options

- Email/Help Desk
- Chat

## Category

- [Survey Software](https://www.softwareadvice.co.nz/directory/4503/survey/software)

## Alternatives

1. [UmfrageOnline](https://www.softwareadvice.co.nz/software/449992/Enquetes-Maken) — 4.6/5 (1726 reviews)
2. [Google Forms](https://www.softwareadvice.co.nz/software/179230/google-forms) — 4.7/5 (11477 reviews)
3. [SurveyMonkey](https://www.softwareadvice.co.nz/software/157864/surveymonkey) — 4.6/5 (10474 reviews)
4. [Jotform](https://www.softwareadvice.co.nz/software/433821/jotform) — 4.7/5 (2904 reviews)
5. [QuestionPro](https://www.softwareadvice.co.nz/software/153082/questionpro) — 4.8/5 (533 reviews)

## Reviews

### "My honest SurveyHero review" — 4.0/5

> **Andrew** | *30 April 2026* | Computer Software | Recommendation rating: 7.0/10
> 
> **Pros**: Easy to create graphs and questions with lots of options aswell as allowing you to share them for free
> 
> **Cons**: Can't export pdfs or csv files of the results of the data and only have limited options for the default graphs that it shows you

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### "Good survey tool" — 5.0/5

> **Verified Reviewer** | *13 January 2026* | Education Management | Recommendation rating: 9.0/10
> 
> **Pros**: Easy to set up and use, also easy to collect data and for analysis.&#10;Easy access to users.&#10;Fast learning curve
> 
> **Cons**: The interface is monolingual (English) but has an option to change the survey language.&#10;The interface is unattractive to the survey designer.
> 
> So far I have used it for interaction of postgraduate student activities within the application of educational activities

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### "Survey Hero is a Hero" — 5.0/5

> **Verified Reviewer** | *2 October 2025* | Food Production | Recommendation rating: 5.0/10
> 
> **Pros**: I like that it is simple to use, and has a good response system. The conditional logic features are particularly powerful, allowing for highly personalized and dynamic question paths that significantly improve data quality and respondent engagement. The platform is both user-friendly for beginners and robust enough for advanced users.
> 
> **Cons**: I think it took a lot of time to set up and get responses. The primary drawback is the pricing structure, which can feel steep compared to some key competitors, especially for smaller businesses or individual researchers. Access to more advanced analytics and certain customization options is locked behind the higher-tier plans, which can be a limitation for those on a tight budget.
> 
> it is ok. What truly sets it apart is its intuitive drag-and-drop builder. Creating sophisticated surveys with complex conditional logic, branching, and multiple question types feels effortless, not like a technical chore. This allows me to focus on crafting the right questions rather than fighting with the software. The professional-looking templates and customization options further ensure that every survey feels branded and engaging for respondents.

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### "Great, easy to use survey creator" — 5.0/5

> **Brooke** | *10 March 2026* | Education Management | Recommendation rating: 10.0/10
> 
> **Pros**: One of the biggest advantages of SurveyHero is its ease of use. The interface is simple and intuitive, making it easy for beginners to create surveys in just a few minutes. Users can choose from multiple question types such as multiple choice, open-ended questions, ratings, and scales. The drag-and-drop style layout allows users to quickly organize questions without needing design experience.&#10;Another major benefit is the visual customization options. SurveyHero allows users to adjust colors, themes, and layouts so surveys can match branding or look more visually appealing. This is particularly helpful for businesses that want their surveys to feel professional and consistent with their brand.
> 
> **Cons**: Despite its strengths, SurveyHero does have some drawbacks. One limitation is that advanced features are restricted in the free version. While basic surveys are easy to create, features such as deeper analytics, advanced logic, or large response limits often require a paid plan.&#10;Another downside is that complex survey logic is somewhat limited compared to larger survey tools. Users who need highly advanced branching, conditional workflows, or research-level survey design may find the platform somewhat restrictive.&#10;Finally, while the interface is simple, data export and integration options can feel limited for users who want to connect survey data directly with other software or large data systems.

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### "So far so good" — 5.0/5

> **Rachelle** | *23 December 2025* | Alternative Medicine | Recommendation rating: 10.0/10
> 
> **Pros**: So far this program seems to do what I need it to do. I haven't had much chance to use it yet so I can't give a very good review yet. I do like that it has a free version for students.
> 
> **Cons**: So far, the only con I have found is that it isn't free but if I get the student version approved, then it will be.
> 
> I haven't used it much yet but so far it seems to have everything I need like skip logic and unlimited number of questions and responses. I will see what the student version has once it is approved.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/450556/SurveyHero)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/450556-SurveyHero/> |
| en-AU | <https://www.softwareadvice.com.au/software/450556/SurveyHero> |
| en-GB | <https://www.softwareadvice.co.uk/software/450556/SurveyHero> |
| en-IE | <https://www.softwareadvice.ie/software/450556/SurveyHero> |
| en-NZ | <https://www.softwareadvice.co.nz/software/450556/SurveyHero> |

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