--- description: Review of SurveyHero Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: SurveyHero | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Survey Software](/directory/4503/survey/software) > [SurveyHero](/software/450556/SurveyHero) # SurveyHero Canonical: https://www.softwareadvice.co.nz/software/450556/SurveyHero Page: 1 / 10\ Next: [Next page](https://www.softwareadvice.co.nz/software/450556/SurveyHero?page=2) > SurveyHero is an online survey creation tool. It allows users to build and share surveys quickly. The platform caters to a range of industries and professionals who need to collect feedback, conduct market research, or gather data from their target audience. The survey builder has a user-friendly drag-and-drop interface. This enables users to create customized questionnaires with various question types. SurveyHero surveys automatically optimize for mobile devices. This ensures a seamless experience for participants. The platform also offers multilingual support, allowing users to translate their surveys. One feature of SurveyHero is its real-time response analysis. Users can view their survey responses as they come in. They can analyze the data using the platform's automatic diagrams and summaries. This allows for quick and informed decision-making based on the collected feedback. > > Verdict: Rated **4.7/5** by 207 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 207 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: SurveyHero - **Founded**: 2016 ## Commercial Context - **Starting Price**: US$35.00 - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Switzerland ## Features - Customisable Templates - Data Analysis Tools - Data Import/Export - Email Marketing - Mobile Survey - Multi-Channel Distribution - Question Branching - Reporting/Analytics - Response Validation - Skip Logic - Support Audio/Images/Video - Survey Builder - URL Customisation ## Support Options - Email/Help Desk - Chat ## Category - [Survey Software](https://www.softwareadvice.co.nz/directory/4503/survey/software) ## Alternatives 1. [UmfrageOnline](https://www.softwareadvice.co.nz/software/449992/Enquetes-Maken) — 4.6/5 (1553 reviews) 2. [Google Forms](https://www.softwareadvice.co.nz/software/179230/google-forms) — 4.7/5 (11365 reviews) 3. [SurveyMonkey](https://www.softwareadvice.co.nz/software/157864/surveymonkey) — 4.6/5 (10427 reviews) 4. [Jotform](https://www.softwareadvice.co.nz/software/433821/jotform) — 4.7/5 (2795 reviews) 5. [QuestionPro](https://www.softwareadvice.co.nz/software/153082/questionpro) — 4.8/5 (522 reviews) ## Reviews ### "Thank you SurveyHero for the opportunity to conduct my PhD studies" — 5.0/5 > **Georgiana** | *13 February 2024* | Research | Recommendation rating: 10.0/10 > > **Pros**: I like that it allows me to upload a video for my research. Also, it is very professional overall. > > **Cons**: I didn't find something to not like about SurveyHero so far. > > Overall, I'm excited to conduct my research thanks to SurveyHero ----- ### "Easy to use and does exactly what you need\! :)" — 4.0/5 > **Chloe** | *12 December 2025* | Hospital & Health Care | Recommendation rating: 8.0/10 > > **Pros**: The ease of use. It was a very simple survey program. I've tried others before and this one was definitely the best one. > > **Cons**: SurveyHero needs a longer free trial. I also think there should be the option for monthly billing as I will only need to use for a limited time, however longer than the 30 days. > > Overall I've had a good experience. It's given me exactly what I needed so I'm happy. As above I think monthly billing options should be available for those only needing to use short term. ----- ### "Survey Hero is a Hero" — 5.0/5 > **Verified Reviewer** | *2 October 2025* | Food Production | Recommendation rating: 5.0/10 > > **Pros**: I like that it is simple to use, and has a good response system. The conditional logic features are particularly powerful, allowing for highly personalized and dynamic question paths that significantly improve data quality and respondent engagement. The platform is both user-friendly for beginners and robust enough for advanced users. > > **Cons**: I think it took a lot of time to set up and get responses. The primary drawback is the pricing structure, which can feel steep compared to some key competitors, especially for smaller businesses or individual researchers. Access to more advanced analytics and certain customization options is locked behind the higher-tier plans, which can be a limitation for those on a tight budget. > > it is ok. What truly sets it apart is its intuitive drag-and-drop builder. Creating sophisticated surveys with complex conditional logic, branching, and multiple question types feels effortless, not like a technical chore. This allows me to focus on crafting the right questions rather than fighting with the software. The professional-looking templates and customization options further ensure that every survey feels branded and engaging for respondents. ----- ### "nice experience" — 4.0/5 > **david** | *4 March 2026* | Sports | Recommendation rating: 7.0/10 > > **Pros**: the various feature assisting to plan and set up the questionnaire, data collection and data analysis > > **Cons**: there has no negative experience when I used it from begin until now, suggest can be more secure with the data collect record with ID from responses ----- ### "So far so good" — 5.0/5 > **Rachelle** | *23 December 2025* | Alternative Medicine | Recommendation rating: 10.0/10 > > **Pros**: So far this program seems to do what I need it to do. I haven't had much chance to use it yet so I can't give a very good review yet. I do like that it has a free version for students. > > **Cons**: So far, the only con I have found is that it isn't free but if I get the student version approved, then it will be. > > I haven't used it much yet but so far it seems to have everything I need like skip logic and unlimited number of questions and responses. I will see what the student version has once it is approved. ----- Page: 1 / 10\ Next: [Next page](https://www.softwareadvice.co.nz/software/450556/SurveyHero?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/450556/SurveyHero) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data