--- description: Review of Delightree Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Delightree | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Franchise Management Software](/directory/4575/franchise-management/software) > [Delightree](/software/450177/Delightree) # Delightree Canonical: https://www.softwareadvice.co.nz/software/450177/Delightree Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.nz/software/450177/Delightree?page=2) > If you run operations for a growing franchise brand, your day probably looks like this: audit results in one tool, training records in another, tasks in spreadsheets, and a phone full of texts from franchisees asking questions the ops manual already answers. Nothing connects, so your team stitches the picture together by hand, and by the time you spot a problem at a location, it has been a problem for weeks. The cost compounds as you grow. Every location that opens on that patchwork builds its own version of your standards. What works at 10 units falls apart at 50, and the brands that consolidate now spend far less than the ones that wait and fix a network that has already drifted. Delightree gives franchisors one system to run the whole network: openings, training, tasks, audits, support tickets, SOPs, and communication, in a single mobile-first platform that franchisees actually use. That last part matters most. Most operations platforms fail because the franchisee never logs in, the field team skips tasks, and HQ gets no data. Delightree is built for frontline staff, which is why brands report higher franchisee adoption than the legacy platforms they left. What makes Delightree different: It closes the loop on compliance. When an audit finds an issue, Delightree creates an assigned corrective task, can trigger retraining, and tracks the fix to verified resolution. Other tools log the finding and leave your field team to chase it. It makes openings repeatable. Location Launcher gives HQ and the franchisee a shared, sequenced opening plan with tasks, phases, and dependencies. Every step is assigned and visible, so units open faster and royalty generation starts sooner. Everything connects. When you update an SOP, training reflects it. Training completions link to task assignments. Audit results, training records, and task data live in one system, so Delightree surfaces patterns across locations that no single-purpose tool can see. AI that knows your network. Franchisees and field teams ask a question and get an instant answer from your approved documentation, scoped to their role. Brands report saving 3+ hours per week on field support questions alone. Who it fits: franchise systems with 1 to 300+ locations in QSR, fitness, beauty and wellness, home services, senior care and beyond. Buyers are typically Operations, Learning \& Development, and Franchise Development leaders who are accountable for consistent execution across the network. Brands like Dunn Brothers Coffee, Empower Brands, OxiFresh, Slick City, and Beem Light Sauna run on Delightree. You are never handed a login and left to figure it out. Every brand gets white-glove onboarding and a named account manager who builds the rollout with you, loads your operating content, and stays with you as you add locations. Pricing is per location, with every HQ and corporate seat included. No per-seat fees, and typically less than the combined cost of the separate tools Delightree replaces. > > Verdict: Rated **4.3/5** by 6 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 6 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Delightree ## Commercial Context - **Pricing model**: Flat Rate - **Pricing Details**: Delightree uses location-based pricing, not per-seat. You pay one flat rate per location, and every HQ and corporate seat is included at no extra cost. There is no per-user math, so your price scales with the size of your network rather than how many people log in. Your quote is shaped by four things: the number of locations you operate (and how quickly you are adding more), the capabilities you turn on, the number of roles and brands working in the system, and the level of onboarding and rollout support your team needs. You can start with the part of the platform that solves your biggest gap and expand from there. Every network also gets white-glove onboarding and a dedicated account manager included as standard, not as paid add-ons. To get an accurate quote built for your locations, you can book a short call or request pricing through the site. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Argentina, Armenia, Australia, Austria, Azerbaijan, Bahrain, Bangladesh, Belarus, Belgium, Benin, Bhutan, Bolivia, Bosnia & Herzegovina, Botswana and 174 more ## Features - AI Copilot - Access Controls/Permissions - Activity Dashboard - Alerts/Notifications - Audit Management - Brand Management - Collaboration Tools - Compliance Management - Construction Tracker - Course Management - Course Tracking - Customisable Templates - Data Import/Export - Data Security - Dependencies - Document Management - Employee Management - For Field Service - Franchise Intranet - Franchise Operations Management ## Integrations (3 total) - HubSpot CRM - ZENOTI - Zapier ## Support Options - Email/Help Desk - Knowledge Base ## Category - [Franchise Management Software](https://www.softwareadvice.co.nz/directory/4575/franchise-management/software) ## Related Categories - [Franchise Management Software](https://www.softwareadvice.co.nz/directory/4575/franchise-management/software) - [Task Management Software](https://www.softwareadvice.co.nz/directory/1412/task-management/software) - [Learning Management Systems](https://www.softwareadvice.co.nz/directory/4584/lms/software) ## Reviews ### "Why I LOVE Delightree\!" — 5.0/5 > **Maddison** | *3 August 2026* | Restaurants | Recommendation rating: 10.0/10 > > **Pros**: I am still using it everyday and love it so much\! We have over 130 cafes and over 200 owners/managers in the system so it is so nice to upload SOPs, docs, and communication in there for all eyes to see with the click of a button\! > > **Cons**: Sometimes it is hard to find things, i search the name instead and that is helpful\! If i have the name right, it comes up\!\! DT is very user friendly when uploading content, chapters or anything in the knowledge base. > > I love it\! It has been so great and has saved me SO much time\!\!\!\! Not just me, my coworkers too\! I work alongside the operations department and its very efficient for all parties of the company. From the owners and managers, to marketing and corporate :) ----- ### "Delightree use over the past two years" — 4.0/5 > **Rich** | *3 August 2026* | Restaurants | Recommendation rating: 8.0/10 > > **Pros**: Sharing information between locations, having the documents available to everyone or a select group, and having the ability to use an app on a mobile device or a desktop/laptop > > **Cons**: Searching for documents can be challenging, as it sometimes can't find a document. This has been greatly improved recently and for the most part, finds what you're looking for without having to put in a whole sentence. In fact, using only a few words (two or three) is more helpful than being verbose. > > Clunky at first, the past year, especially, has seen a lot of improvements in the overall execution and usefulness. Biggest problem is getting people to look in Delightree first, before calling for help. Most all their answers are in the docs. They just don't want to look for it. ----- ### "Overall good system, some organizational upgrades could make a BIG impact" — 3.0/5 > **David** | *12 August 2026* | Sports | Recommendation rating: 8.0/10 > > **Pros**: Protected training resources have always been helpful between management and other employees. The streamlining on helping users follow links has been convenient. > > **Cons**: Old out of date trainings are continuously being found by our franchise network causing frustration in our system. We also have a hard time with our users not being able to find the most recent documents that would overlook the out of date trainings, Filters for most recent uploads when searching could be a big help. > > As a regular user wanting to protect documents, the LMS is good. The issues we're experiencing causes more frustration than the positives of protecting documents. I don't see the ability to automate many of the daily tasks I'm doing while on here. ----- ### "Excellent System" — 5.0/5 > **Ryan** | *12 August 2026* | Consumer Services | Recommendation rating: 10.0/10 > > **Pros**: The Delightree system is easy to use and intuitive. It has great features for both Franchisors and Franchisees. > > **Cons**: There have been minor bug issues along the way but nothing that was a deal breaker or stopped us from working. > > Delightree has had excellent customer support and service. Their customer success and customer support teams are thorough and quick to respond to and resolve any issues. ----- ### "Great tool for keeping franchise operations and onboarding streamlined" — 5.0/5 > **Markanthony** | *6 August 2026* | Construction | Recommendation rating: 8.0/10 > > **Pros**: What stands out most about Delightree is how effortlessly it helps streamline standard operating procedures (SOPs) and task management across multiple franchise locations. It makes onboarding new locations and managing daily operational checklists simple and repeatable. The mobile-friendly interface ensures field teams and local staff can easily complete tasks and stay aligned with corporate guidelines in real time. > > **Cons**: Honestly, I have not encountered any noticeable drawbacks or major issues so far. The platform has been smooth to adopt and performs exactly as expected for our franchise team. > > Overall, Delightree has been a solid asset for maintaining brand consistency, simplifying task execution, and guiding operational workflows across our franchise network. It reduces the back-and-forth communication needed for daily routines and gives both corporate leadership and local owners visibility into ongoing completion status. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.nz/software/450177/Delightree?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/450177/Delightree) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data