--- description: Review of Factory Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Factory | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Order Management Software](/directory/1730/order-management-system/software) > [Factory](/software/450159/Factory) # Factory Canonical: https://www.softwareadvice.co.nz/software/450159/Factory > Factory is the whole-shop system for small custom fab shops. Quote, schedule, run the floor, and get paid, in one place. WHO IT'S FOR The owner of a custom fab shop with under 50 on the floor, who is still the estimator and the scheduler, and who is quoting at 9pm because the day was for running the floor. High-mix, low-volume, make-to-order work: every job is a bit different. Sheet metal, structural steel, machine shops, architectural metal, signage, trailers, ag machinery, mobile welding. The shops that get the most out of it have usually hit the same wall. They've outgrown the whiteboard and the spreadsheets, a late job just blew the margin or the best estimator walked out with the pricing in his head, and the only options on the shelf are enterprise ERPs built for the 5% of shops that are big. It's not for you if you genuinely need a full ERP or MRP, if you're running high-volume identical production, or if you want software to replace your accounting. WHO YOU'RE BUYING FROM Factory comes out of Vilno, a custom fab shop one family has run for almost 50 years. One brother, Michael, came up through the business and ran it for 20-plus years. The other went into software. They kept circling the same problem: there was nothing built for an SMB fab shop, even though that's most of the industry. So they built it on their own floor, then opened it up. You're not buying from a software company. You're buying from a family that ran a fab shop for almost 50 years and built the software it always needed. WHAT YOU GET Quoting off a live material and labor library with a full bill of materials, so you can re-price the day steel moves. A drag-and-drop board for the week's crew and machines. Job statuses set up the way your shop runs, with customers notified automatically as work moves. Photos, drawings, notes and signatures on the job. Time logged from the floor on a phone. Full, partial and progress invoicing, online payment, and estimated versus actual costing on every job so you know what you really made. It syncs with QuickBooks, Xero and MYOB. You keep the books you already keep. GETTING LIVE Up in weeks, not months, with a guided onboarding rather than an implementation project. No consultant, and no developer needed to shape it to your shop. Owners tell us the real test is whether the guys on the floor will use it, and that's what the setup is built around. WHAT SHOPS SAY "Factory allows me to create a work order, generate invoices, schedule deliveries, manage contacts, and notify customers all in one place." (Academy Sheetmetal) "My husband, who is not technical at all, can actually jump in and do his own invoices, and now raves about it to all his mates." (Mezcal Fabrication) 300+ shops run on Factory. One went from 25 to 50 orders a day on the same crew, and shops handle about 2x the jobs on average after moving across. > > Verdict: Rated **5.0/5** by 5 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **5.0/5** | 5 Reviews | | Ease of Use | 5.0/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 5.0/5 | Based on overall reviews | | Features | 4.8/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: Factory - **Founded**: 2018 ## Commercial Context - **Starting Price**: US$300.00 - **Pricing model**: Flat Rate - **Target Audience**: Self Employed, 2–10, 11–50, 51–200 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Canada, New Zealand, United Kingdom, United States ## Features - API - Activity Dashboard - Alerts/Notifications - Billing - Billing & Invoicing - Bills of Material - Capacity Management - Catalog Management - Client Portal - Contact Database - Customer Database - Customer History - Customer Management - Customisable Branding - Data Import/Export - Delivery Management - Discount Management - Email Notifications - Flow Of Goods - For Metal Fabrication ## Integrations (3 total) - MYOB AccountRight Integration - QuickBooks Online - Xero ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Order Management Software](https://www.softwareadvice.co.nz/directory/1730/order-management-system/software) ## Related Categories - [Order Management Software](https://www.softwareadvice.co.nz/directory/1730/order-management-system/software) - [Job Shop Software](https://www.softwareadvice.co.nz/directory/184/job-shop-software/software) - [Metal Fabrication Software](https://www.softwareadvice.co.nz/directory/3786/metal-fabrication/software) ## Reviews ### "Factory App - Humble, cost effective and straight to the point" — 5.0/5 > **Marcio** | *31 July 2020* | Building Materials | Recommendation rating: 10.0/10 > > **Pros**: This is a very intuitive piece of software\! It's fast, very effective and stream lined. The fact it creates the invoice as order is placed saves us a lot of time and allowed our business to grow more effectively. > > **Cons**: Unfortunately due to the nature of our business to be bespoke and custom oriented, sometimes orders still have to be double handed. But This forever evolving app seems to be catching up with our needs pretty quickly. > > I am very pleased with Factory and recommend it for people trying to save costs by improving systems in their business. Factory allows us to be quicker and efficient on the overall ordering/invoicing process. ----- ### "Factory Is a MUST HAVE\!" — 5.0/5 > **Daniel** | *27 June 2026* | Construction | Recommendation rating: 10.0/10 > > **Pros**: We love the single source of information along with the ability to quickly create a job, track a job and then invoice all within the same system. It has been a huge time saver for us. > > **Cons**: The only downside with factory is the mobile tracking hours. It can be a little clunky and doesn't always work when trying to clock on and off a job. > > Overall, Factory has been brilliant to use, relatively quick and easy to integrate and build. The support/onboarding team have been amazing in helping the team organise and roll out Factory. ----- ### "factory app reveiw" — 5.0/5 > **kyle** | *21 September 2026* | Warehousing | Recommendation rating: 10.0/10 > > **Pros**: the useability, production and order management . > > **Cons**: N/A. > > good so far. ----- ### "Excellent Platform for Everyday Operations" — 5.0/5 > **Tobias** | *22 June 2026* | Machinery | Recommendation rating: 9.0/10 > > **Pros**: Easy to use with a simple and straightforward navigation system. The layout is intuitive, making it easy to find what you need without spending time learning the software. No manual or extensive training is required to get started, and most features are self-explanatory. Overall, it provides a smooth user experience and helps improve efficiency from day one. > > **Cons**: To be honest, I can't think of any improvements. Everything I need is available within Factory, and I can also track jobs from my phone. > > It's been an amazing experience. The system is easy to use, allows for simple custom template creation, and makes it easy to move and organise information as needed. ----- ### "Factory in the Factory" — 5.0/5 > **Joshua** | *1 October 2020* | Mining & Metals | Recommendation rating: 10.0/10 > > **Pros**: The best part about this software was how well tailored it was to our industry (sheetmetal manufacturing). We have sampled several programs prior but none assimilated into our day to day like Factory has. If there were any areas of the software that we felt could be altered in a way to have greater benefits to our business the team at Factory were all ears and very responsive to our ideas which has made the integration process very rewarding. > > **Cons**: Any areas about this software that we felt were a con have been brought to the attention of Factory and have since been seen to. ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/450159/Factory) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data