--- description: Review of Rasayel Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Rasayel | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Chatbot Software](/directory/3923/chatbot/software) > [Rasayel](/software/449981/Rasayel) # Rasayel Canonical: https://www.softwareadvice.co.nz/software/449981/Rasayel Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.co.nz/software/449981/Rasayel?page=2) > Rasayel is a cloud-based WhatsApp business messaging platform built for B2B sales and support teams of 10 or more people, with a focus on software and SaaS companies that use WhatsApp as a primary communication channel. The platform centers on a shared team inbox that consolidates all WhatsApp conversations in one place, with conversation assignment, internal notes, saved replies, and team collaboration tools. A no-code chatbot builder lets teams create automated flows for lead qualification and customer support without writing code. AI automation can handle customer conversations independently, drawing on company knowledge bases, with configurable handover conditions when human input is needed. Broadcast campaigns with audience segmentation allow targeted outreach, while real-time engagement reports track results. Native CRM integrations with HubSpot, Salesforce, Pipedrive, and Zoho keep pipeline data current. Analytics dashboards cover agent performance, response times, and resolution rates. Rasayel is deployed as a web application with a mobile app available. No on-premises option is offered. Support is available through a knowledge base, and all plans include a 7-day free trial. > > Verdict: Rated **4.8/5** by 66 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 66 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Rasayel, Inc. ## Commercial Context - **Starting Price**: US$30.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Start - For small teams with moderate sales and support volume $30 per user per month Minimum 5 team members Grow - For high volume teams with complex workflows $40 per user per month Minimum 10 team members Enterprise For teams that require a custom tailored plan Starts at $2000+ - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada ## Features - API - Alerts/Notifications - Automated Responses - Automated Routing - Autoresponders - Batch Communications - CRM - Canned Responses - Chat/Messaging - Chatbot - Collaboration Tools - Communication Management - Contact Database - Contact Management - Customer Database - Customer Support - Customisable Templates - Customizable Fields - Data Import/Export - Email Management ## Integrations (3 total) - HubSpot CRM - Shopify - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Chat ## Category - [Chatbot Software](https://www.softwareadvice.co.nz/directory/3923/chatbot/software) ## Related Categories - [Chatbot Software](https://www.softwareadvice.co.nz/directory/3923/chatbot/software) - [CRM Software](https://www.softwareadvice.co.nz/directory/4153/crm/software) - [Customer Communications Management Software](https://www.softwareadvice.co.nz/directory/4742/customer-communications-mngt/software) - [Sales Engagement Platforms](https://www.softwareadvice.co.nz/directory/4071/sales-engagement/software) - [Conversational AI Platforms](https://www.softwareadvice.co.nz/directory/4010/conversational-ai-comparison/software) ## Alternatives 1. 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Rasayel sales reports are very accurate and gives us transparency onto our sales operations on WhatsApp. The automations in Rasayel has been so valuable to us helping us offer quick-time responses to our prospects and improve on our sales success rate. > > **Cons**: We haven't had any issues with Rasayel so far. The support team has been greatly involved in our journey making our experience super efficient. > > Rasayel is allowing us to have one unified space for managing and tracking our sales through WhatsApp Business. Its work rate is incredible and has helped us close more deals on WhatsApp. ----- ### "Rasayel is a monumental CRM tools for customer services delivery." — 5.0/5 > **Alfred** | *7 June 2024* | Hospitality | Recommendation rating: 9.0/10 > > **Pros**: Rasayel really boosts our customers engagement on WhatsApp and makes our conversations quick and fast. It offers us with an incredible performance monitoring dashboard that provides us with insightful reports about our customers interactions. It is easy to customize and has helped us achieve a CRM tool that meets our needs perfectly allowing us to give our customers the most reliable support services. > > **Cons**: Using Rasayel has been very easy for us and its work rate has been efficient. There has been nothing to like least about it. > > Our overall experience with Rasayel has been very effective. It has assisted us to streamline our conversations with our customers which has allowed us to strengthen our relationship with them. ----- ### "Rasayel Review" — 4.0/5 > **Nelson Mauricio** | *9 April 2024* | Consumer Services | Recommendation rating: 6.0/10 > > **Pros**: It is useful to manage chats, its tool with AI to improve messages is great > > **Cons**: A lot of development is needed in reporting, the data displayed and the filters applied are not useful for making decisions. It would be even better to be able to download the flat data and be able to use it in a data manager. > > In general terms the tool is useful, it fulfills the operational function but limits in strategic analysis ----- ### "A good tool for urgent customer support." — 5.0/5 > **Mary** | *4 May 2024* | Pharmaceuticals | Recommendation rating: 9.0/10 > > **Pros**: Rasayel has chatbot which makes it easy to provide our customers with urgent answers. Rasayel reports help us evaluate our customer engagements performance on WhatsApp. Its quick sync with HubSpot CRM allows us to provide better relations with customers by streamlining our communications. > > **Cons**: It has been working absolutely fine. There has been no issues to hate about Rasayel. > > Rasayel has made it easy for us to communicate with our customers on WhatsApp. It has helped us provide our customers with a quick way of finding answers about their credit status on Whatsapp using a chatbot. ----- ### "A firm and authentic tool with quality sales performance." — 5.0/5 > **Muresan** | *13 June 2024* | Insurance | Recommendation rating: 9.0/10 > > **Pros**: Rasayel makes our leads engagements very smooth. The shared inbox allows us to coordinate our efforts when engaging customers. It was easy to setup and equip our chatbot with quick responses to the commonly asked questions. The sales and engagements reports keeps us on the know about our performance levels. > > **Cons**: The highly rated and easy to use Rasayel features has made our experience very smooth. Nothing negative to like least. > > Rasayel has opened new doors to our social selling operations and has helped us increase our sales. It is very outstanding to use and in overall, the experience has been great. ----- Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.co.nz/software/449981/Rasayel?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/449981/Rasayel) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data