---
description: Review of Rasayel Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
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title: Rasayel | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

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# Rasayel

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> Rasayel is a customer communication platform designed to optimize sales and support through the WhatsApp channel. Rasayel enables businesses to streamline their communication by integrating sales teams' activities with WhatsApp, allowing for more efficient customer interactions and deal closures.
> 
> Verdict: Rated **4.8/5** by 66 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 66 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support | 4.7/5 | Based on overall reviews |
| Value for Money | 4.7/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Rasayel

## Commercial Context

- **Starting Price**: US$30.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: Start - For small teams with moderate sales and support volume&#10;$30 per user per month&#10;Minimum 5 team members&#10;&#10;Grow - For high volume teams with complex workflows&#10;$40 per user per month&#10;Minimum 10 team members&#10;&#10;Enterprise&#10;For teams that require a custom tailored plan&#10;Starts at $2000+
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more

## Features

- API
- Alerts/Notifications
- Automated Responses
- Automated Routing
- Autoresponders
- Batch Communications
- CRM
- Canned Responses
- Chat/Messaging
- Chatbot
- Collaboration Tools
- Communication Management
- Contact Database
- Contact Management
- Customer Database
- Customer Support
- Customizable Fields
- Data Import/Export
- Email Management
- Event Triggered Actions

## Integrations (3 total)

- HubSpot CRM
- Shopify
- Zapier

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Conversational Marketing Platforms](https://www.softwareadvice.co.nz/directory/4671/conversational-marketing/software)

## Related Categories

- [Conversational Marketing Platforms](https://www.softwareadvice.co.nz/directory/4671/conversational-marketing/software)
- [Chatbot Software](https://www.softwareadvice.co.nz/directory/3923/chatbot/software)
- [CRM Software](https://www.softwareadvice.co.nz/directory/4153/crm/software)
- [Customer Communications Management Software](https://www.softwareadvice.co.nz/directory/4742/customer-communications-mngt/software)

## Alternatives

1. [WhatsApp](https://www.softwareadvice.co.nz/software/285733/whatsapp) — 4.7/5 (16398 reviews)
2. [Viber](https://www.softwareadvice.co.nz/software/146449/viber) — 4.4/5 (4060 reviews)
3. [Telegram](https://www.softwareadvice.co.nz/software/146545/telegram) — 4.7/5 (6426 reviews)
4. [Text Request](https://www.softwareadvice.co.nz/software/306855/text-request) — 4.6/5 (1193 reviews)
5. [LiveAgent](https://www.softwareadvice.co.nz/software/109980/liveagent) — 4.7/5 (1786 reviews)

## Reviews

### "A good tool for urgent customer support." — 5.0/5

> **Mary** | *4 May 2024* | Pharmaceuticals | Recommendation rating: 9.0/10
> 
> **Pros**: Rasayel has chatbot which makes it easy to provide our customers with urgent answers. Rasayel reports help us evaluate our customer engagements performance on WhatsApp. Its quick sync with HubSpot CRM allows us to provide better relations with customers by streamlining our communications.
> 
> **Cons**: It has been working absolutely fine. There has been no issues to hate about Rasayel.
> 
> Rasayel has made it easy for us to communicate with our customers on WhatsApp. It has helped us provide our customers with a quick way of finding answers about their credit status on Whatsapp using a chatbot.

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### "Rasayel - "Inbox Chat Well Tought"" — 5.0/5

> **Tzlil** | *3 February 2023* | Telecommunications | Recommendation rating: 10.0/10
> 
> **Pros**: The flexibility that the API provides with the webhook system can make Rasayel a beast with custom code to make selling flows smoother (tags integration and etc).
> 
> **Cons**: Integration with Hubspot is still not full and only partial, but I know they have plans to add a lot more features soon on that area so I'm still very satisifed.
> 
> Rasayel just keep my agents on selling and not just randomly moving between platforms and misscommunicate.Before Rasayel we tried Respond.io and get.chat and WhatsApp Business, none of those was even close to the stability and flexbility that Rasayel provides, with a slick and functional UI they just nailed it. ♥

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### "Positive review about rasayel experience" — 5.0/5

> **Esraa** | *21 August 2024* | Events Services | Recommendation rating: 6.0/10
> 
> **Pros**: I like that it's easy to use , has good amount of valuable features
> 
> **Cons**: Moving in different chats is not the easiest
> 
> So far everything is convenient and useful

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### "Rasayel Review" — 5.0/5

> **Shady** | *22 March 2024* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: Ease of use and ability to assign and keep track of the chats with customers and manage/help the team
> 
> **Cons**: There are some glitches regarding the photos and voicenotes

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### "Amazing, easy to use" — 4.0/5

> **Mohamed** | *4 January 2024* | Computer & Network Security | Recommendation rating: 9.0/10
> 
> **Pros**: Simplicity and the integrations with CRM are a plus. Communicating with clients and potential leads is so powerful.
> 
> **Cons**: I would say missing more integration options maybe.
> 
> I'd say my experience as a communication tool for customers and potential leads has been pretty satisfying. It's like being the digital bridge between businesses and their audience. I've been involved in various aspects, from answering queries and providing information to creating a positive and engaging interaction.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/449981/Rasayel)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/449981-Rasayel/> |
| en-AU | <https://www.softwareadvice.com.au/software/449981/Rasayel> |
| en-GB | <https://www.softwareadvice.co.uk/software/449981/Rasayel> |
| en-IE | <https://www.softwareadvice.ie/software/449981/Rasayel> |
| en-NZ | <https://www.softwareadvice.co.nz/software/449981/Rasayel> |

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