--- description: Review of ContactPigeon Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: ContactPigeon | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Marketing Software](/directory/4630/marketing/software) > [ContactPigeon](/software/449834/ContactPigeon) # ContactPigeon Canonical: https://www.softwareadvice.co.nz/software/449834/ContactPigeon Page: 1 / 13\ Next: [Next page](https://www.softwareadvice.co.nz/software/449834/ContactPigeon?page=2) > ContactPigeon is a customer engagement platform designed for retailers and ecommerce businesses. The platform helps brands personalize the customer experience and drive business outcomes across multiple marketing channels. Key features include omnichannel outbound messaging, which simplifies cross-channel campaigns with centralized workflow management. It also builds unified customer profiles by enriching data from web behaviors, campaigns, and ecommerce histories. The dynamic segmentation tool provides an easy rule-based way to better define and cluster the customer base. Additionally, the platform offers pre-built automated ecommerce customer journeys to nurture, win back, and convert site visitors. Another feature is the built-in omnichannel chat functionality. This includes a chatbot designed for retailers to instantly resolve customer issues and generate AI-based product recommendations. ContactPigeon's capabilities are designed to help brands deliver a personalized customer experience across all touchpoints. > > Verdict: Rated **5.0/5** by 283 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **5.0/5** | 283 Reviews | | Ease of Use | 4.9/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 4.9/5 | Based on overall reviews | | Features | 4.9/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: ContactPigeon - **Founded**: 2014 ## Commercial Context - **Pricing model**: Per Feature - **Pricing Details**: Pricing based on volume of customer profiles. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) - **Supported Languages**: English, Greek - **Available Countries**: Albania, Andorra, Anguilla, Antigua & Barbuda, Aruba, Australia, Austria, Bahamas, Barbados, Belarus, Belgium, Belize, Bermuda, Bosnia & Herzegovina, British Virgin Islands, Bulgaria, Canada, Cayman Islands, Costa Rica, Croatia and 71 more ## Features - A/B Testing - API - Activity Dashboard - Activity Tracking - Audience Targeting - Autoresponders - Behaviour Tracking - Behavioural Analytics - CAN-SPAM Compliance - CRM - Campaign Analytics - Campaign Management - Campaign Scheduling - Campaign Segmentation - Click Tracking - Contact Database - Contact Management - Customer Activity Tracking - Customer Database - Customer Journey Mapping ## Integrations (8 total) - Adobe Commerce - BigCommerce - Meta for Business - Shift4Shop - Shopify - Volusion - WooCommerce - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Marketing Software](https://www.softwareadvice.co.nz/directory/4630/marketing/software) ## Related Categories - [Marketing Software](https://www.softwareadvice.co.nz/directory/4630/marketing/software) - [Marketing Automation Software](https://www.softwareadvice.co.nz/directory/1686/automation/software) - [Email Marketing Software](https://www.softwareadvice.co.nz/directory/4697/email-marketing/software) - [Customer Data Platforms (CDP)](https://www.softwareadvice.co.nz/directory/4718/customer-data-platform/software) ## Alternatives 1. [Brevo](https://www.softwareadvice.co.nz/software/18887/brevo) — 4.6/5 (3411 reviews) 2. [Gmail](https://www.softwareadvice.co.nz/software/171529/gmail) — 4.8/5 (13329 reviews) 3. [Mailchimp](https://www.softwareadvice.co.nz/software/111921/mailchimp) — 4.5/5 (17572 reviews) 4. [MailerLite](https://www.softwareadvice.co.nz/software/100595/mailerlite) — 4.7/5 (2256 reviews) 5. [ActiveCampaign](https://www.softwareadvice.co.nz/software/5398/activecampaign) — 4.6/5 (2561 reviews) ## Reviews ### "Reliable email and data platform with strong segmentation" — 5.0/5 > **Ioannis** | *5 March 2026* | Pharmaceuticals | Recommendation rating: 10.0/10 > > **Pros**: ContactPigeon’s platform has helped our business a lot, that’s why we’ve been partners for so long. We rely on automation for campaigns and ongoing customer journeys, and the segmentation tool makes it easy to divide our audience based on different criteria and apply those segments directly in campaigns. Overall, it’s a great customer data software pick for mid-sized companies that wish to keep branding consistent. > > **Cons**: There isn’t a major downside in our experience. We could probably launch more advanced automation flows for better results, but we can’t find the time. ----- ### "Satisfied with the partnership and the level of support we receive" — 5.0/5 > **Lina** | *17 December 2025* | Tobacco | Recommendation rating: 10.0/10 > > **Pros**: Our long-term partnership with ContactPigeon has been consistently positive. We work closely with their team through regular meetings, and together we've implemented several custom solutions. Personalization is a priority for us, and we achieve it through dynamic pop-ups, and push notifications (a channel we now use very much). We also recently saw a demo of their upcoming AI features, and they they have great potential in enhancing customer experience even further. > > **Cons**: For more complex customizations, we need involvement from their technical department. Still, the collaboration with ContactPigeon’s team is excellent and everything moves forward quickly. ----- ### "Highly recommend. A Marketing automation sollution that works." — 5.0/5 > **Apostolis** | *31 July 2019* | Internet | Recommendation rating: 10.0/10 > > **Pros**: + advanced ability to create custom automations (as complex as you desire) + omnichannel approach (automated campaigns with email, push, dynamic exit-intent popups) + smooth integration + great eCommerce insights (per campaign, automation) + reduced the number of dashboards we monthly track (replaced 3 different tools {list building, exit intent, email marketing}) + really great support > > **Cons**: - some times we need help setting up automations due to complex UI but they are always there for us to help. > > Absolutely delighted. We switched from Mailchimp and we are really happy since it increased the overall monthly touchpoints with our customers and increased our conversions due to more personalized content served. It even made our weekly newsletters quicker to produce due to their flawless real-time product syncing. ----- ### "A good platform that keeps engagement going for our clients’ store." — 5.0/5 > **Ioanna** | *11 March 2026* | Marketing & Advertising | Recommendation rating: 9.0/10 > > **Pros**: We like that ContactPigeon’s platform provides various flows for email, push, and pop-ups. We’ve been using abandoned cart, browse abandonment, new arrivals, and product recommendations sequences, and they were relatively easy to implement. The platform also allows us to experiment with additional ideas like birthday campaigns or reactivation messages, and we’re looking forward to setting up more interesting automations. > > **Cons**: The only small issue we’ve faced is that the meta ads integration requires a bit of digging if you want to sync it with the CDP. ----- ### "Capable platform for lifecycle marketing" — 5.0/5 > **Chrysanthi** | *22 January 2026* | Luxury Goods & Jewelry | Recommendation rating: 10.0/10 > > **Pros**: ContactPigeon covers a wide range of useful features for multichannel marketing. We use it for abandoned cart and browse abandonment flows, welcome emails, pop-ups, email campaigns, push notifications, and landing pages. Having all these connected to the same interface helps us keep messaging relevant and timely. > > **Cons**: Overall, the platform is great and stable. However, automation setup may not be very straightforward, and building workflows can be confusing, but the team has been great at supporting us and helping us in any way we might need. ----- Page: 1 / 13\ Next: [Next page](https://www.softwareadvice.co.nz/software/449834/ContactPigeon?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/449834/ContactPigeon) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data