--- description: Review of ContactPigeon Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: ContactPigeon | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Marketing Software](/directory/4630/marketing/software) > [ContactPigeon](/software/449834/ContactPigeon) # ContactPigeon Canonical: https://www.softwareadvice.co.nz/software/449834/ContactPigeon Page: 1 / 13\ Next: [Next page](https://www.softwareadvice.co.nz/software/449834/ContactPigeon?page=2) > ContactPigeon is a customer engagement platform designed for retailers and ecommerce businesses. The platform helps brands personalize the customer experience and drive business outcomes across multiple marketing channels. Key features include omnichannel outbound messaging, which simplifies cross-channel campaigns with centralized workflow management. It also builds unified customer profiles by enriching data from web behaviors, campaigns, and ecommerce histories. The dynamic segmentation tool provides an easy rule-based way to better define and cluster the customer base. Additionally, the platform offers pre-built automated ecommerce customer journeys to nurture, win back, and convert site visitors. Another feature is the built-in omnichannel chat functionality. This includes a chatbot designed for retailers to instantly resolve customer issues and generate AI-based product recommendations. ContactPigeon's capabilities are designed to help brands deliver a personalized customer experience across all touchpoints. > > Verdict: Rated **5.0/5** by 287 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **5.0/5** | 287 Reviews | | Ease of Use | 4.9/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 4.9/5 | Based on overall reviews | | Features | 4.9/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: ContactPigeon - **Founded**: 2014 ## Commercial Context - **Pricing model**: Per Feature - **Pricing Details**: Pricing based on volume of customer profiles. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) - **Supported Languages**: English, Greek - **Available Countries**: Albania, Andorra, Anguilla, Antigua & Barbuda, Aruba, Australia, Austria, Bahamas, Barbados, Belarus, Belgium, Belize, Bermuda, Bosnia & Herzegovina, British Virgin Islands, Bulgaria, Canada, Cayman Islands, Costa Rica, Croatia and 71 more ## Features - A/B Testing - API - Activity Dashboard - Activity Tracking - Audience Targeting - Autoresponders - Behaviour Tracking - Behavioural Analytics - CAN-SPAM Compliance - CRM - Campaign Analytics - Campaign Management - Campaign Scheduling - Campaign Segmentation - Click Tracking - Contact Database - Contact Management - Customer Activity Tracking - Customer Database - Customer Journey Mapping ## Integrations (8 total) - Adobe Commerce - BigCommerce - Meta for Business - Shift4Shop - Shopify - Volusion - WooCommerce - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Marketing Software](https://www.softwareadvice.co.nz/directory/4630/marketing/software) ## Related Categories - [Marketing Software](https://www.softwareadvice.co.nz/directory/4630/marketing/software) - [Marketing Automation Software](https://www.softwareadvice.co.nz/directory/1686/automation/software) - [Email Marketing Software](https://www.softwareadvice.co.nz/directory/4697/email-marketing/software) - [Customer Data Platforms (CDP)](https://www.softwareadvice.co.nz/directory/4718/customer-data-platform/software) ## Alternatives 1. [Brevo](https://www.softwareadvice.co.nz/software/18887/brevo) — 4.6/5 (3473 reviews) 2. [Gmail](https://www.softwareadvice.co.nz/software/171529/gmail) — 4.8/5 (13439 reviews) 3. [Mailchimp](https://www.softwareadvice.co.nz/software/111921/mailchimp) — 4.5/5 (17625 reviews) 4. [MailerLite](https://www.softwareadvice.co.nz/software/100595/mailerlite) — 4.7/5 (2285 reviews) 5. [ActiveCampaign](https://www.softwareadvice.co.nz/software/5398/activecampaign) — 4.6/5 (2561 reviews) ## Reviews ### "Reliable email and data platform with strong segmentation" — 5.0/5 > **Ioannis** | *5 March 2026* | Pharmaceuticals | Recommendation rating: 10.0/10 > > **Pros**: ContactPigeon’s platform has helped our business a lot, that’s why we’ve been partners for so long. We rely on automation for campaigns and ongoing customer journeys, and the segmentation tool makes it easy to divide our audience based on different criteria and apply those segments directly in campaigns. Overall, it’s a great customer data software pick for mid-sized companies that wish to keep branding consistent. > > **Cons**: There isn’t a major downside in our experience. We could probably launch more advanced automation flows for better results, but we can’t find the time. ----- ### "Strong custom-made automation capabilities for growing eCommerce businesses" — 5.0/5 > **Ioannis** | *10 December 2025* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: ContactPigeon makes it easy to combine everyday automations with more tailored workflows. We use it for wishlist, cart, and browse recovery, but also for more complicated automated campaigns like a 90-day supplement reminder and review emails after in-store pickup. The dynamic fields inside these messages save us a lot of manual work. We also use several pop-ups, informational, sign-ups, and back-in-stock interest forms, and they integrate smoothly with the rest of the platform. > > **Cons**: Complex flows sometimes require extra support to fine-tune before launch. The team always helps, but it does add an extra step when building new ideas. ----- ### "Highly recommend. A Marketing automation sollution that works." — 5.0/5 > **Apostolis** | *31 July 2019* | Internet | Recommendation rating: 10.0/10 > > **Pros**: + advanced ability to create custom automations (as complex as you desire) + omnichannel approach (automated campaigns with email, push, dynamic exit-intent popups) + smooth integration + great eCommerce insights (per campaign, automation) + reduced the number of dashboards we monthly track (replaced 3 different tools {list building, exit intent, email marketing}) + really great support > > **Cons**: - some times we need help setting up automations due to complex UI but they are always there for us to help. > > Absolutely delighted. We switched from Mailchimp and we are really happy since it increased the overall monthly touchpoints with our customers and increased our conversions due to more personalized content served. It even made our weekly newsletters quicker to produce due to their flawless real-time product syncing. ----- ### "A practical platform that turns visitors into buyers with on-site engagement" — 5.0/5 > **Angelos** | *10 March 2026* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: ContactPigeon helps us manage multiple engagement channels from one place. We have been using the platform for three years, and on-site pop-ups have proven very profitable for our clients. Email campaigns and push notifications are also in our mix, running without complicated integrations. The automation flows work great, and we will soon move forward with more advanced sequences. > > **Cons**: Sometimes implementing new ideas takes longer than expected due to internal processes, rather than limitations of the tool. ----- ### "Good tool with various features for marketing campaigns" — 5.0/5 > **ZAKLIN** | *23 March 2026* | Consumer Goods | Recommendation rating: 10.0/10 > > **Pros**: We like that we can continuously expand our use of the platform. We started with basic automations and now also use price drop, new arrivals, and push notifications. It gives us flexibility to build journeys step by step. > > **Cons**: Pop-up setup could be easier. Sometimes it takes a bit of trial and error. However, we are extremely satisfied with the support that we receive whenever we need it. ----- Page: 1 / 13\ Next: [Next page](https://www.softwareadvice.co.nz/software/449834/ContactPigeon?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/449834/ContactPigeon) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data