---
description: Review of Opensend Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Opensend | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

Breadcrumb: [Home](/) > [Lead Capture Software](/directory/3533/lead-capture/software) > [Opensend](/software/449701/Opensend)

# Opensend

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> Opensend is a digital marketing platform designed to enhance the way e-commerce businesses engage with their website visitors. Opensend offers a suite of tools that leverage first-party data collection to transform unidentified site visitors into identifiable contacts for retargeting purposes. Utilizing technologies such as email and physical address capturing, along with device data, Opensend enables real-time retargeting through personalized multi-channel marketing campaigns.
> 
> Verdict: Rated **4.9/5** by 63 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.9/5** | 63 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 4.9/5 | Based on overall reviews |
| Features | 4.9/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Opensend

## Commercial Context

- **Starting Price**: US$500.00
- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: Opensend's pricing scales according to number of website visitors and email addresses captured. &#10; &#10;A 2-week trial is available for $1.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- A/B Testing
- API
- Alerts/Notifications
- Contact Database
- Conversion Tracking
- Dashboard
- Email Marketing
- Engagement Tracking
- Lead Capture
- Lead Distribution
- Lead Notifications
- Lead Segmentation
- Personalisation
- Pipeline Management
- Third-Party Integrations
- Visitor Tracking
- Web Forms

## Integrations (7 total)

- Braze
- Iterable
- Klaviyo
- Sendlane
- Shopify POS
- Webhook Relay
- Zapier

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Lead Capture Software](https://www.softwareadvice.co.nz/directory/3533/lead-capture/software)

## Related Categories

- [Lead Capture Software](https://www.softwareadvice.co.nz/directory/3533/lead-capture/software)
- [Web Analytics Tools](https://www.softwareadvice.co.nz/directory/4142/web-analytics/software)

## Alternatives

1. [MailerFind](https://www.softwareadvice.co.nz/software/375003/mailerfind) — 4.7/5 (540 reviews)
2. [HubSpot Marketing Hub](https://www.softwareadvice.co.nz/software/119437/hubspot-marketing-hub) — 4.5/5 (6256 reviews)
3. [LinkedIn Sales Navigator](https://www.softwareadvice.co.nz/software/432354/linkedin-sales-navigator) — 4.6/5 (179 reviews)
4. [Kylas Sales CRM](https://www.softwareadvice.co.nz/software/216694/kylas) — 4.8/5 (625 reviews)
5. [Seamless](https://www.softwareadvice.co.nz/software/441610/seamless-ai) — 4.5/5 (592 reviews)

## Reviews

### "Retarget and Market Otherwise Lost Visitors" — 5.0/5

> **R** | *24 May 2024* | Online Media | Recommendation rating: 8.0/10
> 
> **Pros**: Compliant with CANSPAM, visitors have already opted into partner networks and Opensend matches our visitors with those emails.
> 
> **Cons**: Pricing - wish it was cheaper haha\! But like any good SAAS you must make it worth your while and it's pretty easy to see the value Opensend brings in through Klaviyo.

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### "Invaluable Software For Our Email Marketing Clients" — 5.0/5

> **Katie** | *24 May 2024* | Online Media | Recommendation rating: 10.0/10
> 
> **Pros**: Opensend lets our clients gain instrumental extra revenue on the daily while growing our email list. All around, it helps our clients expand our email marketing efforts and grow our customer base in a way we otherwise wouldn't be able to.
> 
> **Cons**: Nothing, Opensend thus far has been easy, cost-effective, and overall beneficial to our clients.
> 
> Customer service is unmatched, ROI for all of our clients is through the roof, and it is a smart tool to help us help our clients grow and gain extra revenue.

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### "Why you should use Opensend" — 4.0/5

> **Brendon** | *23 May 2024* | Apparel & Fashion | Recommendation rating: 8.0/10
> 
> **Pros**: Customer service has been the best I have ever dealt with.
> 
> **Cons**: I don’t really have any problems with them.
> 
> Opensend has significantly boosted our email list growth. Its user-friendly tools made creating attractive signup forms and landing pages easy, leading to higher conversion rates. The platform's seamless integration with our website and social media channels facilitated effortless data collection and subscriber management. Automated workflows and segmentation features ensured personalized engagement, which attracted more subscribers. As a result, we've seen a remarkable increase in our email list, enhancing our marketing reach and effectiveness. Overall, Opensend has been instrumental in expanding our subscriber base efficiently

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### "Leveraging partnerships for scalable growth and exceptional customer service" — 5.0/5

> **Eliza** | *14 August 2024* | Marketing & Advertising | Recommendation rating: 10.0/10
> 
> **Pros**: What I appreciated about working with Opensend is their comprehensive approach to explaining the platform and its functionality. They provided all the necessary details, allowing me to confidently introduce the brands I work with to this new platform. The level of customer service and their thorough responses to optimizations and questions were impressive.
> 
> **Cons**: When implementing any new platform that identifies site visitors, it can initially seem concerning. However, having a comprehensive plan to nurture these contacts is crucial. We received excellent resources to support this process. While some best practices may not suit every brand and service, nothing stood out as problematic. Just ensure to monitor early on and adjust the strategy as needed.
> 
> We noticed a YoY decline in new sign-ups, so we tested new email captures and optimizations. Seeking alternative solutions to attract more visitors and increase brand awareness, we turned to Opensend. This allowed us to drive new visitors to the site and generate additional revenue. Once new visitors are captured and added to your ESP, it's crucial to implement a strategy to nurture these audiences differently than usual across your Flows and Campaigns.

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### "High-Quality Leads" — 5.0/5

> **Cyntia** | *11 June 2024* | Health, Wellness & Fitness | Recommendation rating: 9.0/10
> 
> **Pros**: The quality of the leads is significantly higher than those captured by competitors. These subscribers are actively engaging with our content and placing orders\! Additionally, their support team is very responsive and always willing to help. &#10;The setup process was smooth, and I appreciate that there's no need to build specific email flows. The leads automatically integrate into our existing marketing workflows, which saves us time.
> 
> **Cons**: The pricing is higher compared to competitors, but the return on investment remains positive for us
> 
> The leads we’ve gained are of much higher quality than those from other platforms, resulting in better engagement and more orders. The setup process was smooth and easy, integrating seamlessly with our existing marketing workflows and saving us much time. While the pricing is higher than some competitors, the positive ROI makes it worth it.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/449701/Opensend)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/449701-Opensend/> |
| en-AU | <https://www.softwareadvice.com.au/software/449701/Opensend> |
| en-GB | <https://www.softwareadvice.co.uk/software/449701/Opensend> |
| en-IE | <https://www.softwareadvice.ie/software/449701/Opensend> |
| en-NZ | <https://www.softwareadvice.co.nz/software/449701/Opensend> |

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